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Hotel Arenal Lodge

3.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Arenal Lodge

Breakfast, lunch, dinner served; international cuisine, garden views
Interior entrance
Breakfast, lunch, dinner served; international cuisine, garden views
Property entrance
Outdoor spa tub

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Gym
  • Bar
  • Spa
  • Pool
  • Room service

Explore the area

Map
200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela, 21007
  • Arenal Volcano National Park
    13 min walk
  • Wellness Park Costa Rica
    5 min drive
  • Mistico Arenal Hanging Bridges Park
    5 min drive
  • La Fortuna (FON-Arenal)
    23 min drive
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About this property

Hotel Arenal Lodge

Family-friendly hotel with 2 hot tubs and full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a steam room are on-site. Housekeeping is available on request.
Hotel Arenal Lodge offers 50 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Hotel Arenal Lodge. During your stay, you're just a quick walk from Lake Arenal. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at La Fortuna
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Indulge with body scrubs, massages or body treatments at the spa
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a playground
  • Just a 1-minute drive from Arenal Volcano National Park and 8 minutes from Tabacon Hot Springs
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Arenal Lodge offers its guests a full-service spa, 2 hot tubs, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A fitness centre, spa services, and a terrace are also featured at the family-friendly Hotel Arenal Lodge. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star La Fortuna hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 6:30 AM to 10 AM.
La Fortuna – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Fortuna

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 180 per vehicle (one way)
  • Pet fee: USD 25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Hotel Arenal Lodge offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6 AM - 10 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Arenal Lodge
Hotel Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge La Fortuna
Arenal La Fortuna
La Fortuna Hotel Arenal Lodge Hotel
Hotel Hotel Arenal Lodge
Arenal
Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel
Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel La Fortuna

Hotel Arenal Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 1001 reviews" "
Rating 8 - Good. 314 out of 1001 reviews" "
Rating 6 - Okay. 129 out of 1001 reviews" "
Rating 4 - Poor. 40 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hammad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXTREMELY UNDERRATED SPOT!!! soooo beautiful! the only thing is specific rooms are farther away from the main lounge area or pool/hot tub spots. apart from that, hidden gem!
Stayed 4 nights in Aug 2024

8/10 Good

kang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little hard to get to. Beautiful view, if no rain (unfortunately there was down pouring when I was there). Kind of remote place.
Stayed 1 night in Aug 2024

10/10 Excellent

eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect location, amazing room, amazing staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Noyal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was definitely one of the highlights of our trip to Costa Rica. The staff were incredibly nice and would check up with us whenever we ran into them. They were extremely accommodating to our needs and also helped us plan different activities. Overall amazing stay but just keep in mind that walking up the road to the hotel is intense and you should probably have some sort of transportation going up!
Stayed 7 nights in Aug 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheikh

Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beautiful property with Lake and Volcano views (weather permitting ;) and restaurant (many selections), pool, hot tubs and trails, gym, lobby (with garden and games). Up/down a winding road, we rarely drove after dark. Helpful front desk, especially the gentleman with (grey?) glasses, who connected our young family with a lovely zipline and hot springs experience. Would stay again! Possibly closer to amenities in rainy season.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sdeepthi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Aerenal Lodge is a true gem! Surrounded by breathtaking natural beauty, it's a paradise on earth. The lush greenery, serene atmosphere, and warm hospitality make it a standout destination. So far, it's been my best stay among all my vacations - a perfect blend of relaxation and rejuvenation. The attention to detail, comfort, and amenities are top-notch. I feel grateful to have experienced this little slice of heaven. If you're looking for a tranquil retreat, look no further than Aerenal Lodge - it's a nature lover's dream come true!
Stayed 3 nights in Jun 2024

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property sits in a very quiet area. Away from the city. I enjoyed the stay even though we had a few hiccups with the AC leaking. It caused the floor to have lots of water I almost slipped. Told front desk and response was “make sure the doors and windows are closed while AC is on and don’t put at a low temperature.” Okay.
Stayed 2 nights in Jul 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
The staff was amazing and the property was beautiful, albeit aged. Be aware of a long (1 mile) twisty ascent on a mostly paved road to the lodge.
Stayed 3 nights in Jul 2024

8/10 Good

Ashlery

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was safe, relaxing and quiet and had a new view to the volcano.
Stayed 2 nights in May 2024

10/10 Excellent

Yurena

Stayed 5 nights in Jun 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lodge is a resort. Beautiful views of Arenal Volcano. Restaurant available all day. The food is delicious and the prices are very reasonable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Denae

Travelled with family
Liked: Cleanliness, staff & service, amenities
View was amazing
Stayed 3 nights in Jul 2024

2/10 Terrible

faran

Stayed 2 nights in Jun 2024

6/10 Okay

MARINO, Twentynine Palms

Travelled with family
Disliked: Staff & service, property conditions & facilities
The room door did not close from the inside, you had to use the key to close the door; the bathroom door did not close. The view was amazing!!
Stayed 2 nights in Jun 2024

8/10 Good

alex, huntington park

Liked: Staff & service, amenities
Nice area , beautiful views, restaurant five stars, stuff was very helpful, our room, had bugs and little dirty, there was a leaking in the room
Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must see!
The hotel was amazing along with the staff. The grounds and views were beautiful! An authentic beautiful place. The view from our junior suite was the best I’ve seen in Costa Rica. And the massages in the spa were fantastic.
View from room 308- a junior suite for a great price!
Another sunrise from my veranda in my room.
Stayed 2 nights in Jun 2024

6/10 Okay

Kristy, Las Vegas

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Vert eco friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
We loved the trails, restaurant and most definitely the chalet. The window view of the volcano was incredible. No one told us we needed a ticket fir check-out. The gentleman at the gate, only do his job, refused to let us leave. It was 545 in the morning. No one was available to tell him to let us out. I ended up getting mad and he let us go. It was sad that our goodbye was like that. The front desk should have told us. Poor guy was just doing his job.
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful properties
Stayed 3 nights in Jun 2024

10/10 Excellent

Norman

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and very nice staff.
Stayed 5 nights in May 2024

8/10 Good

Hilary

Liked: Staff & service
Stayed 2 nights in May 2024

6/10 Okay

Wallace

Travelled with group
Liked: Cleanliness, amenities
The thing that is unique about this property is it's view of Volcan Arenal. I first visited Arenal Lodge approx 16 years ago. My last visit prior to yesterday was 14 years ago. Upon my arrival at the front gate yesterday yesterday, I was looked at and then "ignored" by the gate guard as he turned his back to me for couple minutes without saying anything. I didn't know if I was supposed to get out of my car or not. He finally turned around and asked me to verify my name. I then began my trip up the winding road to the lodge and after 15 min or so I realized that I did not remember how long the drive into the lodge was. And the road was incredibly poor with holes and dislodged cobble stones. I was thinking how easy it would be for my rental car to become damaged in some manner because of the condition of the road. I honestly felt like I should have been in a jeep or a truck. There was only one other patron there on the day of my stay and they were put in the "same" chalet as I was which eliminated the privacy that I could have experienced. The rest of the staff was polite and helpful for the most part. Breakfast in the morning was marginal but suitable. For what I was charged for a night's stay after the issues that I experienced really diminished the wonderful memories that I have thought about in the past 14 years since my previous visits.
Stayed 1 night in May 2024

8/10 Good

Josie

Travelled with family
Liked: Staff & service, amenities
The view to this hotel is amazing Volcano view for pic beautiful but is located in a very uncomfortable hill need to be in a 4x4 to get here. Very peaceful hotel ecofriendly environment.
Stayed 3 nights in Apr 2024