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Hotel Mountain Paradise

3.5 star property
VIP Access

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Photo gallery for Hotel Mountain Paradise

Outdoor pool, pool loungers
2 restaurants, lunch, dinner served; international cuisine
Outdoor pool, pool loungers
Aerial view
Outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Room service

Explore the area

Map
Arenal Volcano, San Carlos, San Jose, La Fortuna, Alajuela
  • Los Lagos Hot Springs
    ‪2 min drive‬
  • Baldi Hot Springs
    ‪3 min drive‬
  • Tabacon Hot Springs
    ‪5 min drive‬
  • La Fortuna (FON-Arenal)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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About this property

Hotel Mountain Paradise

Hotel with 2 restaurants, near Baldi Hot Springs
2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
Hotel Mountain Paradise offers 46 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a hairdryer. Each accommodation is individually decorated. Pillowtop beds feature down duvets. Plasma televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

DEVAS SPA has massage/treatment rooms and couples treatment room(s). Services include Swedish massages, facials, body wraps and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Mountain Paradise . During your stay, you're just a quick walk from Go Adventure Park. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • Enjoy international cuisine with a poolside location at Ave del Paraiso, one of the property's 2 restaurants
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with body wraps, facials or aromatherapy at DEVAS SPA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute drive from Arenal Volcano National Park and a few minutes from Baldi Hot Springs
  • Airport shuttle service available for a fee
Hotel Mountain Paradise offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A children's pool, spa services, and a terrace are also featured at the business-friendly Hotel Mountain Paradise . An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 3.5-star La Fortuna hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Ave del Paraiso – This poolside restaurant specialises in international cuisine and serves lunch and dinner.
Arenal Koita – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Arenal Koita
  • Ave del Paraiso

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Hand-held showerhead
  • No lift (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 260 per vehicle (one-way, maximum occupancy 4)
  • Crib (infant bed) fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Hotel Mountain Paradise offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Mountain Paradise
Mountain Paradise
Mountain Paradise Fortuna
Mountain Paradise Hotel
Mountain Paradise Hotel Fortuna
Hotel Mountain Paradise Costa Rica/Arenal Volcano National Park
Mountain Paradise Hotel La Fortuna
Mountain Paradise Thermal Hotel La Fortuna
Mountain Paradise Thermal Hotel
Mountain Paradise Thermal La Fortuna
Mountain Paradise Thermal
Hotel Mountain Paradise Thermal & Spa La Fortuna
La Fortuna Mountain Paradise Thermal & Spa Hotel
Hotel Mountain Paradise Thermal & Spa
Mountain Paradise Thermal & Spa La Fortuna
Mountain Paradise Hotel
Mountain Paradise Thermal

Hotel Mountain Paradise Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 437 out of 806 reviews
Rating 8 - Good. 228 out of 806 reviews
Rating 6 - Okay. 81 out of 806 reviews
Rating 4 - Poor. 35 out of 806 reviews
Rating 2 - Terrible. 25 out of 806 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mohammed

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
I will never go there again
Stayed 4 nights in Dec 2024

10/10 Excellent

Melissa

Stayed 4 nights in Aug 2024

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was absolutely perfect!! Everyone was so friendly and attentive. The property was beautiful and the honeymoon suite was amazing!!! We’d love to be back!
Stayed 5 nights in Dec 2024

8/10 Good

cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect start to a Costa Rican adventure
Amazing location and view of the volcano! Super nice staff. It was a quick stay but would gladly go back and stay again!
Stayed 2 nights in Dec 2024

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Mountain Paradise! Wonderful atmosphere, help w activities and staff was fabulous. We highly recommend this resort!
Stayed 4 nights in Dec 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, comfortable room and excellent service.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gayle

Stayed 3 nights in Dec 2024

6/10 Okay

Joni

Travelled with family
Disliked: Room comfort
Don't eat at the restaurant!!!!
Our room was very clean and the pool was great. However, the tin roof on room 405 was extremely noisy. The rain and what ever was dropping from the trees made it vey hard to sleep. Also there were a lot of animals not too far away making a lot of noise. The restaurant is ok for breakfast if you are ok with birds eating the cereal before you get there. Evening meals....below sub par!!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Adam

Stayed 4 nights in Dec 2024

10/10 Excellent

Angelica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view at this resort was beautiful. The pool was a big hit with our family and ee werw able to get a taste of the wildlife (toucans, other birds). The rooms were beautiful, clean and spacious. The facility was well maintained. I'd recommend this resort for couples or for a family. A 15 min drive from the town center. Perfect if you have a vehicle.
Stayed 3 nights in Dec 2024

8/10 Good

Neeru

Stayed 3 nights in Nov 2024

10/10 Excellent

Shuaib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous. There were times when only one buggy was operating which made waiting times a bit long. Otherwise, everything else was good
Stayed 2 nights in Dec 2024

8/10 Good

Ajay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and well kept. We stayed in the same room 12 years back and did not find any change in the furniture, bathrooms, and look and feel of the property.Considering we are vegetarian, dinner in the restaurant was not that great. Pool is small and could be crowded if there are lots of folks on the property.
Stayed 2 nights in Nov 2024

8/10 Good

Jane, Woking

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots & lots of individual villas scattered throughout lovely well stocked gardens (an abundance of flowers & birds) Nice outdoor pool with a swim up bar. Very friendly staff with cute towel art Choices at breakfast ok rather than great. Charged extra for an espresso despite our room rate being $400/night In room wifi patchy at best
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hospitality and villa with private pool was perfect for kids.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ces

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Jose Alejandro Carvajal

Travelled with group
Water was not hot in the pool
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Costa Rican experience
Vey private sprawling resort with gorgeous landscaping full of huge rainforest plants and bromeliads, plenty of space between bungalows. Great volcano view and fun pool bar. Excellent staff. Extra spacious rooms. Interior was a bit dated and not the comfiest beds. No mini fridge. Loved the private jungle view outdoor porch and Jacuzzi tub
Stayed 3 nights in Nov 2024

10/10 Excellent

Paulette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were fabulous
Stayed 4 nights in Nov 2024

10/10 Excellent

Aaliyah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property! The views and scenery were 10/10 and the staff was soooo accommodating and friendly! Anything my guest and I needed, they provided for us. Thank you for such a lovely experience. I will be back :)
Stayed 4 nights in Oct 2024

8/10 Good

Shane

Stayed 2 nights in Oct 2024

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful place, but deceptive practices.. they need customer service training. I made reservation changes in advance and they approved it but they still charged me for extra night even though I communicated ahead that it would not be needed. When arrived to the hotel they pretended like they never approved reservation changes….cost me extra night of stay and never upgraded us to VIP… as advertised
Stayed 4 nights in Jul 2024

10/10 Excellent

Diana

Very nice place with a beautiful view of Arenal volcano
Stayed 1 night in Sep 2024