Volcano Lodge Hotel & Thermal Experience

4.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Games room
4 outdoor pools, pool umbrellas, pool loungers
Hot springs
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Arenal Natura Ecological Park
    ‪3 min walk‬
  • Los Lagos Hot Springs
    ‪15 min walk‬
  • Paradise Hot Springs
    ‪2 min drive‬
  • La Fortuna (FON-Arenal)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(36 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room (Thermal)

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 54 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Thermal)

9.2 out of 10
Wonderful
(12 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Volcano Lodge Hotel & Thermal Experience

Family-friendly lodge with 4 outdoor pools and free breakfast
This smoke-free lodge features 4 outdoor pools, a restaurant and 2 bars/lounges. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a sauna and a children's pool.
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include a rainfall showerhead and hairdryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Our customers tell us that they can't get enough of the free breakfast at Volcano Lodge Hotel & Thermal Experience. During your stay, you're just a quick walk from Arenal Natura Ecological Park. Free WiFi in public areas, free self-parking and 4 outdoor pools are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 4 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hot springs, a sauna and a playground
  • Guests love the restaurant and breakfast
  • Just a 4-minute drive from Ecotermales Fortuna and a few minutes from Ecoglide Arenal Park
  • Airport shuttle service available for a fee
Volcano Lodge Hotel & Thermal Experience offers its guests hot springs, 4 outdoor swimming pools, a sauna, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Volcano Lodge Hotel & Thermal Experience. Free self parking is available.

This 4-star La Fortuna lodge is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 10 AM.
Restaurante Sura – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar – This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 40 ºC
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Volcano Lodge Hotel & Thermal Experience

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1008 reviews" "
Rating 8 - Good. 198 out of 1008 reviews" "
Rating 6 - Okay. 47 out of 1008 reviews" "
Rating 4 - Poor. 22 out of 1008 reviews" "
Rating 2 - Terrible. 13 out of 1008 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge, San Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, excelent romm
Stayed 1 night in Oct 2024

10/10 Excellent

Vasyl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 2 nights in Oct 2024

10/10 Excellent

Vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great for the price. I hope they renovate their rooms with a little more lighting.
Stayed 2 nights in Oct 2024

2/10 Terrible

Carlos

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Be careful with the thermal room pool beacause my wife got a skin infection on our first night
Stayed 3 nights in Oct 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and grounds and thermal pools!
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Staff is super helpful, polite and knowledgeable!!!! Definitely recommend and will stay here again
Stayed 9 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful views and grounds! The rooms need updating and definitely better lighting not white LED. Food was good on property. Staff very nice! Reasonable rates!
Stayed 3 nights in Oct 2024

8/10 Good

ALBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD VALUE but SO-SO ROOM
excellent breakfast buffet. Fresh fruit delicious. Resort property nicely landscaped with a huge variety of plants. Several pools that were clean, except not sure about hot thermals. Room ok except for bathroom. Mirror far too low. I am 6'2" and had to swat down to see my face. Inexcusable. Shower shampoo and bath gel awful. Neither would lather. I am alight sleeper and insect noises around the room made sleeping difficult. One was a constant (every few seconds) chirping the entire night. If I returned I would probably try a different hotel.
Stayed 5 nights in Sep 2024

8/10 Good

Michael

Travelled with family
very very unsafe.hate to say it but men will take advantage of girls on this property. do NOT walk alone in the dark here. it's can be extremely unsafe.
Stayed 2 nights in Sep 2024

10/10 Excellent

Badelys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space was beautiful, with amazing Volcano views. The private thermal jacuzzi was my favorite part. And the private patio with such amazing flora. The staff was really friendly. I’m glad I choose this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful place with great views or Arenal Volcano. Also the private hot springs at the room are pretty awesome.
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Loved the location
Stayed 3 nights in Oct 2024

8/10 Good

Lluvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Loved
Stayed 2 nights in Sep 2024

6/10 Okay

Rachelle

Travelled with partner
Liked: Cleanliness, staff & service
This was a nice place. The downside I have for this property is that the walls are super thin you can hear someone cough and flush in the next room. It was a gated community so it felt super safe.
Stayed 3 nights in Aug 2024

8/10 Good

Eugenia, Liberia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Stayed 1 night in Aug 2024

8/10 Good

Amber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable Luxury In The Volcanos Shadow
The Volcano Lodge and thermal experience was a wonderful resort. It was close to the volcano park and at the base of the volcano surrounded by nature. We saw sloths outside our room, various types of birds amphibians ( frogs) and reptiles ( iguanas, lizards, geckos) The food was excellent and the thermal pools really helped us relax at the end of the day and take the stress and soreness of the day away. Although we had our own transportation, the front desk offered activity packages including every entrance ticket and tour you could imagine of things to do in the area and they provided transportation. They even had an airport shuttle you could schedule in advance to pick you up at SJO or Liberia and bring you to stay with them. Luis was awesome and Joseph was the best employee. He helped me with an excursion issue I was having due to my Internet issues and my Internet provider. I would highly recommend this hotel and will stay there again when I’m in La Fortuna in the future. Very affordable rates as well. We were a party of 8 and had 4 rooms and stayed 3 nights.
Welcome sign.
Superior room. Nice beds
Also private patio with direct volcano view
View of volcano from room
Quiet space to meditate or read, do yoga
Stayed 3 nights in Sep 2024

10/10 Excellent

Juno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely wonderful, we would definitely stay again!
Stayed 1 night in Sep 2024

8/10 Good

khue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: room was very clean, the hot springs are right on the property and are great for sore muscles, the staff are very friendly, the resort is located very close to the arenal volcano and other sights in la fortuna Cons: this place has a touristy resort feel, lots of families and kids running about the hot springs and the pool. I wish it was more kid-free. the food here is quite expensive compared to your typical costa rican soda.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!! The grounds are lovely and everything was perfect!
Stayed 2 nights in Sep 2024

10/10 Excellent

Serafina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. The dining and selection was outstanding and delicious. All the staff were friendly and helpful.
Stayed 3 nights in Sep 2024

8/10 Good

Halle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The many thermal hot tubs were amazing! The breakfast was excellent with lots of choices.
Stayed 2 nights in Aug 2024