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Volcano Lodge Hotel & Thermal Experience

4.0 star property
VIP Access

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Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Sports facility
Hot springs
Superior Room, 2 Double Beds | Terrace/patio
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Los Lagos Hot Springs
    ‪15 min walk‬
  • Ecotermales Fortuna
    ‪4 min drive‬
  • Tabacon Hot Springs
    ‪5 min drive‬
  • La Fortuna (FON-Arenal)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Junior Double Room, 1 King Bed

  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

Superior Room (Thermal) | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room (Thermal)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

  • 54 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal) | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed (Thermal)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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4.8 out of 5, Exceptional, (1009)
The price is €293
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About this property

Volcano Lodge Hotel & Thermal Experience

Family-friendly lodge with 4 outdoor pools and free breakfast
This smoke-free lodge features 4 outdoor pools, a restaurant and 2 bars/lounges. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a sauna and a children's pool.
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include a rainfall showerhead and hairdryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Our customers tell us that they can't get enough of the free breakfast at Volcano Lodge Hotel & Thermal Experience. During your stay, you're just a quick walk from Arenal Natura Ecological Park. Free WiFi in public areas, free self-parking and 4 outdoor pools are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 4 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hot springs, a sauna and a playground
  • Guests love the breakfast and restaurant
  • Just a 4-minute drive from Ecotermales Fortuna and a few minutes from Ecoglide Arenal Park
  • Airport shuttle service available for a fee
Volcano Lodge Hotel & Thermal Experience offers its guests hot springs, 4 outdoor swimming pools, a sauna, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Volcano Lodge Hotel & Thermal Experience. Free self parking is available.

This 4-star La Fortuna lodge is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 10 AM.
Restaurante Sura – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar – This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 40 ºC
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Volcano Lodge Hotel & Thermal Experience

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1003 reviews
Rating 8 - Good. 191 out of 1003 reviews
Rating 6 - Okay. 50 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Looks better inside than from Outside
Stayed 2 nights in Jan 2025

10/10 Excellent

Jean, Seattle

Stayed 2 nights in Jan 2025

10/10 Excellent

'wil

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very convenient location , great pools and good breakfast
Stayed 2 nights in Jan 2025

6/10 Okay

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities
Old rooms especially for the price. Testraunt below average for dinner (ok for breakfast)
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel. Very nice. Good food The thermal spas were excellent Friendly staff and nice room
Stayed 2 nights in Jan 2025

8/10 Good

Lilian

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Baimin, Markham

Stayed 1 night in Jan 2025

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great… awesome location close to everything. Resort was so clean even the pools and floors… the food was amazing at the restaraunt and pool bar server was great. Front desk was very helpful
Stayed 3 nights in Jan 2025

10/10 Excellent

roberta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was excellent. My only regret is that I never found out that there was an outdoor gym. It was on the map. It would’ve been helpful to get an orientation around the grounds. We were told about the thermal springs and the pool and the restaurant. Had no idea there was an outdoor gym.
Stayed 4 nights in Jan 2025

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The staff is very friendly and very helpful. The restaurant was very good, but the service is a little bit slow so take that into consideration for timing. We booked all our excursions through the hotel and they were all wonderful and as advertised. The location of the hotel is Central for all the excursions. Nothing was more than 25 minutes away. The breakfast included fresh omelettes, Belgian waffles and a wide variety of other options. Consistently good. I would recommend this hotel. Thank you to the staff at the Volcano Lodge for helping make our Costa Rica vacation wonderful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jean Yves

Stayed 3 nights in Jan 2025

6/10 Okay

Shankar

Travelled with family
Liked: Cleanliness, staff & service
The staff in this property were very friendly and very nice. And the restaurant was excellent. as where the thermal pools and the swimming pool.. overall the property is good. However, we found the room to be really small and very dated. And the bathroom to be very ordinary. also for the first time, we had a very strange experience where we were told, and there was a sign inside the bathroom that said this, that we should not put the toilet paper into the toilet but into the dustbin next to the toilet. That was really odd…Apart from that, we had a really nice time at the hotel.
Stayed 3 nights in Dec 2024

4/10 Poor

ALYNA N., Glenwood

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is too old. The room is too small. Bathroom is old and dirty. Smell. We stayed 4 nights and after 2nd day no one came to cleaning our room or gave us new towels. It's not worth the money. Do not stay here. 2** rated
Stayed 3 nights in Dec 2024

4/10 Poor

Muhammad

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean at all.
Stayed 1 night in Dec 2024

6/10 Okay

Sajag, Chesterton

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Hot Springs were absolutely incredible. Way better than a lot of the other hotels in the area. For that alone, it’s definitely worth it and would recommend. Main reason for the three star over a four star is that there was no hot water, it lasted less than a few minutes for a shower. I have never stayed at a hotel that runs out of hot water in just a few minutes. Luckily it’s Costa Rica so the cold water is not that bad, but nevertheless not super acceptable. Additionally, the room was super dated and the bathroom did not have any ventilation just windows. AC did not get very cold either.
Stayed 2 nights in Dec 2024

6/10 Okay

Lusine

Stayed 3 nights in Dec 2024

10/10 Excellent

Darlene

Stayed 1 night in Dec 2024

10/10 Excellent

deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here about 9 years ago and chose to stay again. Our room was the type that has a 'backyard' with our own hot spring (think jacuzzi with a water fall feature, surrounded by plants and flowers, and heated by a volcano). The thermal forest and hot springs near the main pool were also amazing and a nice option between La Fortuna adventures, or when the rain forest is 'doing it's job' (aka raining). The hotel has also added a large covered area with sofas and comfy chairs and tables to allow for protection from the rain, but still to be outside and with views of the trees and plants.
Stayed 3 nights in Dec 2024

8/10 Good

Jamie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property grounds were beautifully kept and make for a nice stay. The thermal spa area and pools were great for the family after a long day of hiking the area. The breakfast provided was excellent and the staff was all very helpful and nice. The rooms are very basic and out dated, but when you're in the area, the rooms are not that important. Beds were comfortable and showers were hot. Also a short drive to area hoghlughts and La Fortuna.
Stayed 2 nights in Dec 2024

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, room comfort
Beautiful site
The site is very great. Everyone are so nice.
Stayed 3 nights in Dec 2024

10/10 Excellent

Piper

Stayed 1 night in Dec 2024

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities
The staff seem to be genuinely kind and caring people, from the front desk to the landscape staff and everyone in between. Can’t say enough about the property. The staff was helpful with scheduling activities, and no fault of theirs that the activity wasn’t as advertised. We rode horseback to the waterfall meaning we rode horses up one side of a mountain and had to walk down to the waterfall and back up, was told it was 400 steps and it was literally 9000, straight down and back up.
Stayed 2 nights in Dec 2024

4/10 Poor

Andrew

Disliked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Bianka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024