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Hotel Magic La Massana

4.0 star property
VIP Access

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Photo gallery for Hotel Magic La Massana

Spa
Casino
Point of interest
Single Room | Minibar, in-room safe, desk, laptop workspace
Pub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Spa
  • Parking available
  • Breakfast available

Explore the area

Map
Avenida el Través, 7, La Massana, AD400
  • La Massana Ski Lift
    ‪2 min walk‬
  • Anyos-L'Aldosa Trail
    ‪20 min walk‬
  • Pal-Arinsal Ski Resort
    ‪10 min drive‬
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

  • 20 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, laptop workspace

Double Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, laptop workspace

Triple Room (2 Adults + 1 Child)

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Quadruple Room (3 Adults + 1 Child)

Minibar, in-room safe, desk, laptop workspace

Quadruple Room (3 Adults + 1 Child)

  • 27 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Quadruple Room (4 Adults)

Minibar, in-room safe, desk, laptop workspace

Quadruple Room (4 Adults)

  • 27 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Family Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, laptop workspace

Family Room (2 Adults + 2 Children)

  • 27 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

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About this property

Hotel Magic La Massana

Slopeside fun with indoor pool and restaurant
Ski into Hotel Magic La Massana, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a steam room. Housekeeping is available on request.
Hotel Magic La Massana offers 108 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Hotel Magic La Massana, you're just a quick walk from La Massana Ski Lift. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Buffet, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a computer and laundry facilities
  • On-site recreation includes a gym, a steam room and a sauna
  • 6 minutes by car from Caldea Spa and 10 minutes from Pal-Arinsal Ski Resort
After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor swimming pool. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers a sauna and a fitness centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star La Massana hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Buffet – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Irish Pub – On-site pub. Open daily.
Room service (during limited hours) is available.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Covered parking on site (EUR 22 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12.50 for adults and EUR 6.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Buffet
  • Irish Pub

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In the mountains
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 24 October and 3 December.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12.50 for adults and from EUR 6.50 for children
  • Covered self-parking fee: EUR 22 per night
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: EUR 10 per person, per day and includes use of: sauna; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 4:00 PM to 8:30 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Màgic
Hotel Màgic La Massana
Magic Hotel La Massana
Màgic La Massana
Magic La Massana Hotel La Massana
Hotel Magic Massana
Magic Massana
Hotel Magic La Massana Hotel
Hotel Magic La Massana La Massana
Hotel Magic La Massana Hotel La Massana

Hotel Magic La Massana Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 66 out of 169 reviews
Rating 8 - Good. 65 out of 169 reviews
Rating 6 - Okay. 24 out of 169 reviews
Rating 4 - Poor. 10 out of 169 reviews
Rating 2 - Terrible. 4 out of 169 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

carlos

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
En verano no lo recomiedo.. no tienen aire acondicionado... te dan un ventilador
Stayed 2 nights in Aug 2024

10/10 Excellent

philippe

Stayed 1 night in Aug 2024

8/10 Good

Montserrat

Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable. Sin duda, volveremos
Stayed 2 nights in May 2024

10/10 Excellent

Mahamadou

Business traveller
Stayed 1 night in May 2024

10/10 Excellent

Oscar

Stayed 3 nights in May 2024

10/10 Excellent

Steve

Stayed 6 nights in Feb 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and facilities. Only negative point was the queue for dinner every evening. We decided to have dinner at 8.30pm to avoid the initial rush. Other than that, a good base for skiing, close to the gondola.
Stayed 4 nights in Feb 2024

8/10 Good

Andrew

Stayed 5 nights in Feb 2024

10/10 Excellent

Alena

Stayed 3 nights in Feb 2024

10/10 Excellent

Daniel

Stayed 2 nights in Feb 2024

2/10 Terrible

Paule

Stayed 1 night in Jan 2024

8/10 Good

Alistair

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A visit for a couple of days while we competed in an event in the Pyrenees. The hotel had everything we wanted; the breakfast had plenty of choice. The lack of air conditioning in the room made it difficult to keep cool but apart from that an excellent location for our trip.
Stayed 2 nights in Jun 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was amazing! What a choice and what a treat. Fabulous.
Stayed 4 nights in Mar 2023

6/10 Okay

Laurine

Stayed 1 night in Aug 2022

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was not working properly, everything else was great
Stayed 2 nights in Jul 2022

10/10 Excellent

Brian, Bristol

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great staff, great location, great prices.
Stayed 1 night in Jun 2022

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year 2021
This is how Hotel.com advertises Hotel Massana Magic La Massana ski-in/ski-out hotel with ski storage and ski passes. There is no ski-in/ski-out facility at this hotel. It is in-fact about 500 along meters along a main road from the foot of the gondola lift. Thus making ski-in/ski-out impossible. This advertised ski-in/out facility was major reason for booking this hotel, as was the advertised ski passes. This gives you the impression that ski passes are included in the room rate. Again this wrong. Ski passes are paid for extra at the gondola station. Ski storage is an inconvenient 2 floors down in the garage. Reception negated to inform us that there is ski and boot storage at the bottom of the gondola at an extra charge, which would have made a big difference not having to drag the ski equipment to and from the end of the day. The hotel was warm and clean. The staff were pleasant and the breakfast was good. The rooms look better in the pictures if you like beige and brown throughout. My stay was comfortable; would I stay at this hotel again or recommend for a ski-ing holiday? The answer is an emphatic no. I deliberately booked this hotel for non existing facilities. If there was such a thing in Andorra, the hotel company should be prosecuted under a breach of trades description.
Stayed 6 nights in Dec 2021

6/10 Okay

Petr

Travelled with group
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Very nice and clean. Pleasant and friendly staff and a very good breakfast!!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there at a none peak time so the room rate was awesome
Stayed 1 night in Oct 2018