The hotel is in a lovely part of La Orotava, quite convenient, easily walkable to everything in the small town. The staff were extremely helpful and obliging, helping me with paying the bill late the evening before my early morning departure, and were available at 6AM and able to call me a taxi. The rooms were pleasingly neat and tidy and, despite not being all brand new, was comfortable. I was able to borrow an iron to iron a shirt before the event I was going to, and they were willing to help me out with any breakfast requirements I had. The restaurant was of a high standard, and it was pretty busy with diners from outside of the hotel, too.