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17 Jul 2024 by Agathe - Réceptionniste
Chère Nathalie,Merci infiniment pour votre évaluation parfaite et pour avoir pris le temps de partager votre expérience ! Nous sommes ravis de savoir que vous avez passé un agréable séjour chez nous.Votre satisfaction est notre plus grande récompense, et vos aimables paroles nous motivent à continuer à offrir un service de qualité à nos précieux invités.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.Cordialement,Agathe - Réceptionniste
26 Aug 2021 by Hervé Bouyssel / Directeur
Chers clients, Nous vous remercions d’avoir partagé vos commentaires suite à votre récent séjour au Best Western Premier Masqhotel. Nous sommes ravis de lire que vous avez apprécié votre séjour dans notre établissement. Nous vous remercions également d'avoir souligné l'accueil des équipes et la qualité du service, notre emplacement et la propreté. Il est vrai que nous mettons tout notre cœur à offrir quotidiennement un service de haute qualité, pour faire de votre séjour une expérience unique et mémorable. Nous espérons très sincèrement avoir le plaisir de vous accueillir de nouveau prochainement parmi nous, afin de vous offrir à nouveau un véritable moment d’exception, digne de vos espérances. Cordialement, Hervé - Directeur et toute son équipe Best Western Premier Masqhotel
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 70 square feet (7 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Best Western Premier Le Masq Hôtel La Rochelle. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Best Western Premier Le Masq Hôtel La Rochelle was completed in July 2020. This 4-star La Rochelle hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Parking (limited spaces)
Best Western Premier Le Masq Hôtel La Rochelle offers 76 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. 80-cm flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This La Rochelle hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 7 days prior to check-in.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 7 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
