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Hotel Club La Serena

3.5 star property

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Photo gallery for Hotel Club La Serena

Aerial view
Front of property
Down duvets, in-room safe, desk, free WiFi
View from property
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
Avenida Del Mar 1000, La Serena, Coquimbo, 1700000
  • La Serena Lighthouse
    ‪7 min walk‬
  • El Faro Beach
    ‪8 min walk‬
  • Cuatro Esquinas Beach
    ‪14 min walk‬
  • La Serena (LSC-La Florida)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Down duvets, in-room safe, desk, free WiFi

Standard Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room | Down duvets, in-room safe, desk, free WiFi

Economy Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Down duvets, in-room safe, desk, free WiFi

Standard Twin Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Down duvets, in-room safe, desk, free WiFi

Family Room

  • 62 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Suite, 1 Double Bed

Down duvets, in-room safe, desk, free WiFi

Suite, 1 Double Bed

  • 41 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room Standard

Down duvets, in-room safe, desk, free WiFi

Twin Room Standard

  • Sleeps 2
  • 2 Single Beds

View all photos for 2-Bedroom Apartment

Down duvets, in-room safe, desk, free WiFi

2-Bedroom Apartment

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Double Room Standard

Down duvets, in-room safe, desk, free WiFi

Double Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Double Suite

Down duvets, in-room safe, desk, free WiFi

Double Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Club La Serena

On beach with outdoor pool, near La Serena Beach
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference centre and a business centre.
Hotel Club La Serena offers 96 accommodations with a safe and a hairdryer. Beds feature down duvets. Televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This La Serena hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
With your stay at Hotel Club La Serena, you're connected to the convention centre and just a quick walk from La Serena Lighthouse. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy ocean views while dining at Brisa
  • Take a swim in the outdoor pool
  • Amenities include a business centre, 2 meeting rooms and a conference centre
  • On-site recreation includes a gym
  • 7 minutes by foot from La Serena Lighthouse and a 1-minute drive from La Serena Beach
  • Local-area shuttle service available for a fee
Hotel Club La Serena offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. The business-friendly Hotel Club La Serena also features multilingual staff, a garden, and laundry facilities. Free self parking is available.

This 3.5-star La Serena hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Brisa – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brisa

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (2,153 square foot of space)

Outdoors

  • Garden
  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Living room
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Club La Serena

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include outdoor lighting
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CLUB LA SERENA
CLUB SERENA
CLUB SERENA HOTEL
HOTEL CLUB LA SERENA
SERENA CLUB
Hotel Club Serena
La Serena Club Hotel La Serena
Hotel Club La Serena Hotel
Hotel Club La Serena La Serena
Hotel Club La Serena Hotel La Serena

Hotel Club La Serena Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 90 out of 219 reviews
Rating 8 - Good. 79 out of 219 reviews
Rating 6 - Okay. 35 out of 219 reviews
Rating 4 - Poor. 11 out of 219 reviews
Rating 2 - Terrible. 4 out of 219 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mauricio

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Paul

The room's decor was outdated.
Stayed 1 night in Nov 2024

8/10 Good

Vance

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is a little dated. Clay tennis courts had weeds growing on the court. Overall it was OK
Stayed 3 nights in Oct 2024

10/10 Excellent

BÁRBARA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar bonito frente al mar para pasar en familia, los trabajadores son agradables y el lugar es limpio.
Stayed 4 nights in Oct 2024

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel would absolutely stay here again! Right along the beach, easy to walk to grab dinner. Wish we spent another night here. Hotel is super clean, nice pool, beautiful landscape!
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Incredibly good service but mediocre hardware
People are really nice. Staffs are extremely friendly. I did the laundry and it was properly, effectively and efficiently done. The software is excellent. However the hardware needs some more maintenance. The room was a bit run down although it was very clean. As a four star hotel, I was expecting a more decent breakfast. The overall experience was excellent but all thanks should be to the excellent staffs. The hotel itself, needs some work.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rohini

Stayed 3 nights in Jul 2024

8/10 Good

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Evelyn

Stayed 6 nights in May 2024

4/10 Poor

Jorge, Santiago

Business traveller
Disliked: Amenities, property conditions & facilities
An plain hotel that has a few deficiencies. A decent eatery and an average accommodation. Having communication difficulties, it is inconceivable that you compromised your privacy by disclosing your personal phone number to the reception staff, as it is only possible to communicate via WhatsApp.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Business traveller
Could not connect Wifi and AC was not functioning well. And the noise from outside was not comfortable. Others were ok.
Stayed 2 nights in May 2024

10/10 Excellent

Jorge, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ryan

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Pedro

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good but old facilities.
Stayed 1 night in Mar 2024

8/10 Good

Mejaes

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Eddy was very helpful at the front desk.
Stayed 2 nights in Mar 2024

10/10 Excellent

Juan G.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Stayed 1 night in Feb 2024

6/10 Okay

JULIE

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Jan 2024

8/10 Good

Sergio Alejandro, Santiado

Liked: Amenities, property conditions & facilities
Good place
Stayed 3 nights in Dec 2023

10/10 Excellent

Rosa

Stayed 2 nights in Nov 2023

6/10 Okay

Michael

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Windows and room need a thorough cleaning. Rooms need updating. Check in needs to be more efficient. I expected much more from the pictures. Disappointing…
Stayed 3 nights in Mar 2023

6/10 Okay

Nicolas

Travelled with group
Liked: Cleanliness, staff & service
Ok place to stay in La Serena, not impressive.
My friend and I stayed one night at Hotel Club and we had high expectations because of the price we paid, but also because this is one of the mains Hotels in Avenida del Mar, the main road by the coast in La Serena. The pros are the location and installations within the Hotel as there's a swimming pool, restaurant and bar in the premises. The cons are the quality of the rooms with tired furniture, walls and noise coming from next room as there was a locked door that was facing the closet area and from where you could hear everything that was happening on the other side. Breakfast selection was good and check-in and out process went smooth. Not sure if we'd go back as there are probably better quality Hotels for the same or cheaper price.
Stayed 1 night in Jan 2023

4/10 Poor

Marcelo

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The property doesn't reflect the offer amenities. The wifi is really weak in the room, making impossible to do remote work, for those are nomad worker. The room are really small and the bed are twin size. No AC in the room only heater. Staff try accomodate they were helpful.