Serena Suite Park Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Serena Suite Park Hotel

Seasonal outdoor pool
Exterior
Exterior
Terrace/patio
Apartment | Room amenity

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Breakfast included
  • Pool
  • Housekeeping

Explore the area

Map
Ruta 5 Km 470, La Serena, 1700000
  • Mall Plaza La Serena
    14 min walk
  • Telepizza
    11 min walk
  • Coquimbo Station
    17 min drive
  • La Serena (LSC-La Florida)
    7 min drive

Room options

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Apartment

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Exclusive Double Room

  • Sleeps 2
  • 1 King Bed

Luxury Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 3
  • 2 Double Beds

Room Standard

  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Serena Suite Park Hotel

Hotel in La Serena with 2 hot tubs and free breakfast
This hotel features a restaurant, a bar/lounge and a sauna. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a seasonal outdoor pool and a business centre.
Serena Suite Park Hotel offers 38 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Serena Suite Park Hotel, you'll be within walking distance of Mall Plaza La Serena. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a sauna and basketball
  • 14 minutes on foot from Mall Plaza La Serena and a 2-minute drive from Observatorio Turístico Collowara
  • Local-area shuttle service available for a fee
Serena Suite Park Hotel offers its guests 2 hot tubs, a sauna, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Serena Suite Park Hotel. Free self parking is available.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

Catalan, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 spa tubs
  • Basketball
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 18 per night.
  • Cots (infant beds) are available for USD 18 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 18 per night
  • Rollaway bed fee: USD 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in December and close in March.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Serena Suite
Serena Suite
Serena Suite Hotel
Serena Suite Park
Serena Suite Park Hotel Hotel
Serena Suite Park Hotel La Serena
Serena Suite Park Hotel Hotel La Serena

Serena Suite Park Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 2 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

6.8/10

Cleanliness

6.0/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible y déspotas
Horrible. No respetaron la reserva ni el precio. Tuve que conducir a las 01.30 hasta otro hotel
Stayed 1 night in Oct 2017

8/10 Good

virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hola! por favor me deje dinero en la caja fuerte! q debo hacer?

8/10 Good

arpad

Liked: Cleanliness, staff & service
Hotel cómodo y simple.
Muy buena estadía.