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AZ Hotel & Serviced Apartments

3.5 star property

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Photo gallery for AZ Hotel & Serviced Apartments

Aerial view
Standard King Room | View from room
Lobby sitting area
Reception
In-room safe, individually decorated, individually furnished, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Room service
  • Gym
  • Breakfast available
  • Parking included
  • Housekeeping

Explore the area

Map
Jalan Mustapha, Labuan, 87000
  • An'Nur Jamek Mosque
    ‪6 min walk‬
  • Labuan Museum
    ‪7 min walk‬
  • Financial Park
    ‪12 min walk‬
  • Labuan (LBU)
    ‪3 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, individually furnished, desk

Standard Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Apartment, 3 Bedrooms

  • 115 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds OR 1 King Bed and 4 Single Beds

View all photos for Standard Queen Room

In-room safe, individually decorated, individually furnished, desk

Standard Queen Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard King Room

In-room safe, individually decorated, individually furnished, desk

Standard King Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

AZ Hotel & Serviced Apartments

Central Labuan hotel connected to a shopping centre, a quick walk to An'Nur Jamek Mosque
Along with a 24-hour fitness centre, this smoke-free hotel has a conference centre and conference space. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
AZ Hotel & Serviced Apartments offers 95 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. 35-inch LED televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries. This Labuan hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
With your stay at AZ Hotel & Serviced Apartments, you're connected to a shopping centre and just a quick walk from An'Nur Jamek Mosque. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of An'Nur Jamek Mosque and Financial Park
  • Free airport shuttle service
As a guest of AZ Hotel & Serviced Apartments, you'll find a 24-hour fitness centre, concierge services, and complimentary newspapers in the lobby. Event space at this hotel measures 806 square feet (75 square metres) and includes a conference centre. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). The business-friendly AZ Hotel & Serviced Apartments also features laundry facilities, dry cleaning/laundry services, and a hair salon. Free self parking is available.

This 3.5-star Labuan hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 6:30 AM to 9:30 AM.
Room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Beach shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 9:30 AM for a fee: MYR 23 for adults and MYR 23 for children

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Conference centre (806 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 35-inch LED TV with premium satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MYR 23.00 for adults and from MYR 23.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
AZ Hotel & Serviced Apartments offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Az & Serviced Apartments
AZ Hotel & Serviced Apartments Hotel
AZ Hotel & Serviced Apartments Labuan
AZ Hotel & Serviced Apartments Hotel Labuan

AZ Hotel & Serviced Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmad Haji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I like..
Stayed 2 nights in Feb 2023

10/10 Excellent

Mohd Shariffudin

Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Average hitel for an average price
Hotel was fine but basic. It was clean and reasonably comfortable but hardly any tv channels worked
Stayed 2 nights in Dec 2021

4/10 Poor

Dmitry

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
There were awful maintenence works during my stay. Everyday, since the early morning I've reached hotel stuff many times and asked them to stop that, but nobody cares. They just do not think about their clients. I was very disappointed. Those drills and hummers do not allow you to stay in your room during the day time. And also they do not have any fridges in the room. So be prepared. Room was pretty nice, but is was also full of ants.
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Clean room & great receptionist. Good checkout
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, so far so good nice sleep
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
My room wasn't make up for the first nite.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City centre area
Stayed 1 night in Oct 2019

10/10 Excellent

Abdul Rashid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

8/10 Good

Leong Sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasent
pleasent
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Soripin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

nasra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019