Dorsett Grand Labuan

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dorsett Grand Labuan

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
2 bars/lounges, poolside bar
Front of property – evening/night
Staircase
2 bars/lounges, poolside bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
462 Jalan Merdeka, Labuan, Sabah, 87029
  • Financial Park
    2 min walk
  • Labuan Museum
    4 min walk
  • Uncle BOB
    1 min walk
  • Labuan (LBU)
    4 min drive

Room options

Executive Room

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Deluxe Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Premier Suite (1 King Bed)

  • 64 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Dorsett Grand Labuan

Luxury hotel with bars/lounges and fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a poolside bar and a sauna are on-site.
Dorsett Grand Labuan offers 180 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

This Labuan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
During your stay at Dorsett Grand Labuan, you're just a quick walk from Financial Park. Enjoy features like free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy a bite to eat at Victoria Brasserie, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Steps from Financial Park and 13 minutes on foot from Labuan International Sea Sport Complex
Dorsett Grand Labuan offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 7556 square feet (702 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Dorsett Grand Labuan. Self parking is free.

This 5-star Labuan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Victoria Brasserie – This buffet restaurant specialises in international cuisine and only serves breakfast.
Lobby Lounge – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MYR 42 for adults and MYR 28 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Lounge
  • Victoria Brasserie

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,556 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in hours extends exactly 24-hours from check-in to check-out time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 170.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 42 for adults and from MYR 28 for children
  • Rollaway bed fee: MYR 170.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Dorsett Labuan
Grand Dorsett Labuan Hotel
Grand Dorsett Hotel Labuan
Grand Dorsett Labuan Hotel Labuan Island
Labuan Sheraton
Dorsett Grand Labuan Hotel
Dorsett Grand Labuan Hotel
Dorsett Grand Hotel
Dorsett Grand Labuan
Dorsett Grand
Dorsett Grand Labuan Labuan
Dorsett Grand Labuan Hotel Labuan

Dorsett Grand Labuan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 138 reviews" "
Rating 8 - Good. 64 out of 138 reviews" "
Rating 6 - Okay. 23 out of 138 reviews" "
Rating 4 - Poor. 6 out of 138 reviews" "
Rating 2 - Terrible. 2 out of 138 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand old hotel with excellent staff. Though certain areas are showing there age the overall experience was wonderful. I personally love the detailed woodwork, marble and grand staircases. Room was large with a conformable bed. Staff were very helpful, thank you to Irvilla, Danial and Merza fir all you help and thoughtfulness. Breakfast was presented beautifully with plenty of options. Overall a great experience.

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking Times Square and only a few mins walk into the centre of Victoria where you’ll find lots of bars, restaurants and shops etc. Good WiFi in rooms. Rooms are a little old/tired around the edges but extremely comfortable and a great size. It’s a shame that the small balcony is frequently visited by pigeons who like to leave their mark. Overall, a great stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Hussain munawer bin

Stayed 1 night in Nov 2023

10/10 Excellent

Terence

Travelled with family
Liked: Staff & service, amenities
There was a problem with bathroom cleanliness on arrival - this was dealt with effectively and not an ongoing problem. Building having a re-paint: front done and looks good; back will look equally white fresh when finished.
Stayed 8 nights in Nov 2023

6/10 Okay

Alain

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for some, not far to airport (but Labuan is quite small) Property have seen better days, hotel is aging and it shows, even if it is well cleaned. But there is not really a choice in Labuan.
Stayed 2 nights in Jul 2023

6/10 Okay

William

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Old hotel. Better options elsewhere within easy walking distance to dining and shopping.
Stayed 2 nights in Jul 2023

8/10 Good

ANUAR

Stayed 1 night in May 2023

2/10 Terrible

Calvin

Stayed 2 nights in Dec 2022

6/10 Okay

JEAN-PIERRE

Stayed 2 nights in Nov 2022

8/10 Good

ANUAR

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, good location and friendly staff.
Stayed 1 night in Sep 2022

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2022

6/10 Okay

Patrice

Business traveller
Disliked: Property conditions & facilities
Only for one night
this hotel need renovation ....
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with partner
The package given wasnt according to my booking and what I paid for.Pls check and revert to my my original booking package
Stayed 3 nights in Jan 2020

6/10 Okay

Kee joon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From my previous stay at this hotel 5 years ago, the condition and up keeping has deteriorated badly. Carpets are worn and pillows smell. The bath towels are pretty torn and worn! I don’t call this a 5-star rating but more of a 4-star rating hotel. Very poor standards
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fine place for a relaxing stop over. Especially just lazing by the pool.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Mohsin

Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 5 minit walking to mall
Stayed 3 nights in Aug 2019

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Very spacious room with wonderful views over the harbour. The bed was very comfortable and the aircon was quiet and kept the room the right temperature. The bathroom had everything we needed and there were plenty of sockets everywhere which is hard to find in hotels sometimes. The location is good with a big shopping mall opposite and the town centre is within walking distance. Plenty of bars and restaurants to choose from within the hotel and others nearby. All in all a very pleasant stay.
Stayed 2 nights in Aug 2019

4/10 Poor

Erich

Liked: Cleanliness, staff & service, room comfort
Poor fitness center
The hotel has many signs of wear and tear. The room was nice bed was comfortable and a/c was good. The fitness center was run down and much of the equipment did not work correctly.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
still the best hotel in Labuan due to its : 1. location. 2. Caring hotel staff 3. Comfortable bed 4. Good room ambient Nevertheless, the swimming pool needs to be imporoved
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in May 2019