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Doubletree By Hilton Lagoa Azores

5.0 star property

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Photo gallery for Doubletree By Hilton Lagoa Azores

Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
Hypo-allergenic bedding, minibar, desk, laptop workspace
Restaurant
Restaurant
Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Parking available
  • Breakfast available
  • Room service

Explore the area

Map
Av. da Inovacao - Y Gama, Lagoa, Azores, 9560-421
  • Ponta Delgada Harbour
    ‪8 min drive‬
  • University of the Azores
    ‪9 min drive‬
  • Ponta Delgada City Gates
    ‪9 min drive‬
  • Ponta Delgada (PDL-Joao Paulo II)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed (Sea & Mountain)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Room, 1 King Bed (Sea & Mountain)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Family Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 King Bed

Hypo-allergenic bedding, minibar, desk, laptop workspace

Family Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Sea View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Room, 1 Queen Bed, Sea View

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Mountain View

Room, 1 Queen Bed, Accessible, Mountain View | Hypo-allergenic bedding, minibar, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Mountain View

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, minibar, desk, laptop workspace

Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, minibar, desk, laptop workspace

Room, 1 Queen Bed, Accessible

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Sea View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Room, 1 King Bed, Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, desk, laptop workspace

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Family Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Sea & Mountain)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Room, 1 Queen Bed (Sea & Mountain)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds (Sea & Mountain)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Twin Room, 2 Single Beds (Sea & Mountain)

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Sea View

Room, 2 Single Beds, Sea View | Hypo-allergenic bedding, minibar, desk, laptop workspace

Room, 2 Single Beds, Sea View

  • Sleeps 2
  • 2 Single Beds

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About this property

Doubletree By Hilton Lagoa Azores

Luxury resort with full-service spa and bars/lounges
A full-service spa, an indoor pool and a restaurant are available at this smoke-free resort. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar.
Doubletree By Hilton Lagoa Azores offers 101 air-conditioned accommodations with minibars and complimentary bottles of water. Televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Lagoa resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Inala has 2 treatment rooms. Services include hot stone massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

During your stay at Doubletree By Hilton Lagoa Azores, you'll be within walking distance of Aquafit Natural Pools. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with hydrotherapy, body treatments or Swedish massages at Inala
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 3-minute drive from Aquafit Natural Pools and a few minutes from Portuguese Republic Square
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Doubletree By Hilton Lagoa Azores offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, a seasonal outdoor pool, and a 24-hour fitness centre are also featured at the luxury Doubletree By Hilton Lagoa Azores. Parking is available for a fee.

This 5-star Lagoa resort is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Frondoso Restaurant – On-site restaurant. Guests can enjoy drinks at the bar.
Mistico Rooftop Bar&Pool – On-site rooftop bar. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 10 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 10 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Frondoso Restaurant
  • Mistico Rooftop Bar&Pool

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 10 2025 to March 21 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 33 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per person, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 10 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Doubletree By Hilton Lagoa Azores Lagoa
Doubletree By Hilton Lagoa Azores Resort
Doubletree By Hilton Lagoa Azores Resort Lagoa

Doubletree By Hilton Lagoa Azores Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 31 reviews
Rating 8 - Good. 8 out of 31 reviews
Rating 6 - Okay. 3 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

9.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, prinstine conditions, excellent staff especially at the reception, Mario and some some in the dining room.
Stayed 4 nights in Oct 2024

10/10 Excellent

MELISSA

Liked: Amenities
It’s rural. Not much to walk to. Need a car but I like it. If u need Euro walk about 15 min toward town there is a bank with ATM. The hotel has everything else you may need. Super cozy beds.
Stayed 7 nights in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff was lovely. I would have liked some more menu options for Gluten Free. The facilities and location were great and very convenient. I would definitely stay there again!
Stayed 4 nights in Sep 2024

6/10 Okay

Jolene, Manchester

Travelled with partner
Liked: Cleanliness
Room was new and beautiful. Service under par. No to go cups to take coffee. Called for coffee packets in room at 10am and not open until 11. Had an event doubting our stay which made it so the pool was not available. Event took precedence over guests.
Stayed 3 nights in Sep 2024

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellent staff, beautiful property and amenities, very nice included breakfast with lots of options. On site restaurant was markedly more expensive than any other restaurants we saw on the island, as the only small complaint.
Stayed 6 nights in Sep 2024

8/10 Good

Simarjeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looks brand new. Power went out one night only in our hotel
Stayed 5 nights in Sep 2024

10/10 Excellent

Dorianna

Travelled with family
Great staff… clean… and absolutely beautiful
Stayed 7 nights in Sep 2024

6/10 Okay

Brandi

Stayed 4 nights in Aug 2024

2/10 Terrible

irene

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The made service very very poor!
Stayed 4 nights in Aug 2024

8/10 Good

Freeman David James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel - very quiet even though it’s right next to a hospital. Clean, comfortable and friendly staff. 10 minute drive from Lagoa to Ponta Delgada with a taxi fare of EUR 12-15. Amazing view from rooftop pool. And of course you get cookies 😊 Our only complaint was the leak from the shower stall onto the floor in the bathroom.
Stayed 7 nights in Jul 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Asad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was a brand new property, was very clean and nice. The service was very slow, if you asked for a thing it took a long time get it. Being a new hotel we felt the staff was not that well trained. Parking was very easy and plenty of it but the location was not that great.
Stayed 3 nights in Jul 2024

8/10 Good

Anna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Pearl

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Hartley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Jo Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Considering its a newly opened property they could work on extending the hours for room service & the restaurants, there are no other restaurants in the immediate area to get food. also the opening and closing hours of the pool. Also ice & vending machines are definitely needed. And possibly a small shop selling snacks sodas juices etc.for guest.
Stayed 7 nights in Jul 2024

6/10 Okay

Shawn

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Arja-Saini

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iusi, siisti, tyylkäs. Mukava ympäristö.
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Magnifique séjour dans cet hôtel récent. Chambre belle et confortable. La piscine et l'espace spa sont très bien agencés et très appréciables pour se détendre. Le personnel est au top, efficace et très accueillant. Merci !
Stayed 1 night in Nov 2024

10/10 Excellent

Larisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location. Great rooms with an amazing view from the sea and mountains. Breakfast buffet excellent. If you come to the restaurant don’t be in a hurry. Nice swimmig pool , spa and very kind staff at the reception . No itens in the frigobar.
Stayed 2 nights in Sep 2024

4/10 Poor

boutet

Travelled with group
Disliked: Staff & service, property conditions & facilities
Attente de 3/4 d'heures pour le check in. Pas de SPA. Dans la chambre une odeur d'égout et pas de gel douche
Stayed 2 nights in Sep 2024