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Best Western Le Relais de Laguiole Hotel & Spa

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Le Relais de Laguiole Hotel & Spa

Indoor pool, open 7:30 AM to 10 PM, free pool cabanas, pool umbrellas
Comfort Room, 1 Queen Bed, Non Smoking, Balcony | 1 bedroom, premium bedding, in-room safe, individually decorated
Reception
Family Room, Multiple Beds, Non Smoking (Living Room;with Sofabed) | 1 bedroom, premium bedding, in-room safe, individually decorated
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Hot tub
  • Room service
  • Laundry

Explore the area

Map
Espace Les Cayres, Laguiole, Aveyron, 12210
  • Aubrac Natural Regional Park
    1 min walk
  • Laguiole Knife Museum
    7 min walk
  • Church of St. Matthew
    9 min walk
  • Rodez (RDZ-Marcillac)
    57 min drive

Room options

View all photos for Family Room, Multiple Beds, Non Smoking (Living Room;with Sofabed)

Family Room, Multiple Beds, Non Smoking (Living Room;with Sofabed) | 1 bedroom, premium bedding, in-room safe, individually decorated

Family Room, Multiple Beds, Non Smoking (Living Room;with Sofabed)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking, Balcony

Comfort Room, 1 Queen Bed, Non Smoking, Balcony | 1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Room, 1 Queen Bed, Non Smoking, Balcony

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Room, Multiple Beds, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed)

Junior Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed) | 1 bedroom, premium bedding, in-room safe, individually decorated

Junior Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request) | 1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

About this property

Best Western Le Relais de Laguiole Hotel & Spa

Family-friendly hotel with sauna and spa services
An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and Access to hot tub are on-site. Change of towels is available on request
Best Western Le Relais de Laguiole Hotel & Spa offers 34 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desk chairs. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, dressing gowns, slippers and hairdryers. Business-friendly amenities include offices and desks, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna.

Children aged under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam.
During your stay at Best Western Le Relais de Laguiole Hotel & Spa, you're just a quick walk from Aubrac Natural Regional Park. Free WiFi in public areas, an indoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Free Motorhome/coach/lorry parking
  • Enjoy Regional cuisine while dining at L'Ame Gourmande
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body scrubs, massages or manicures and pedicures at L'Institut du Best
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and hiking/biking trails
  • Within a 10-minute walk of Laguiole Knife Museum and Church of St. Matthew
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Best Western Le Relais de Laguiole Hotel & Spa offers its guests a kids' pool, an indoor pool, Access to hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

3 meeting rooms and coworking spaces are available. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Best Western Le Relais de Laguiole Hotel & Spa. Parking is available for a fee.

This 3-star Laguiole hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10 AM.
L'Ame Gourmande – This restaurant specialises in Regional cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free RV/bus/lorry parking on site
  • Covered parking on site (EUR 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: EUR 15 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • L'Ame Gourmande

Family friendly

  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's pool
  • Children's toys
  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • In a regional park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Handrails in stairways (103 centimetre high)
  • Hardwood flooring in public areas
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between 5 November and 4 April.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.80 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 9 for children
  • Covered self-parking fee: EUR 10 per night
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, ANCV Cheques-vacances and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
The front desk at this property is open daily from 7 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:30 AM to 10 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Hôtel Relais
Best Western Laguiole
Hôtel Laguiole
Laguiole Best Western
Relais Laguiole
Best Western Relais Laguiole Hotel
Best Western Relais
Best Western Relais Laguiole
Le Relais Laguiole & Laguiole
Best Western Le Relais de Laguiole Hotel & Spa Hotel
Best Western Le Relais de Laguiole Hotel & Spa Laguiole
Best Western Le Relais de Laguiole Hotel & Spa Hotel Laguiole

Best Western Le Relais de Laguiole Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 87 out of 131 reviews" "
Rating 8 - Good. 36 out of 131 reviews" "
Rating 6 - Okay. 8 out of 131 reviews" "
Rating 4 - Poor. 0 out of 131 reviews" "
Rating 2 - Terrible. 0 out of 131 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and experience.
Stayed 1 night in Apr 2022

6/10 Okay

Susan

Liked: Cleanliness
Basic but good location
I guess because of COVID there weren't any amenities at all, just a liquid soap/shampoo, nothing individual, no hard soap, no shower cap, etc. Just a basic room. Not even a refrigerator. Good location though.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife got sick in the middle of the night and I called the resident manager who arrived promptly with needed supplies and the next morning personally escorted us to the local doctor...above and beyond the call of duty.!! Food in restaurant was outstanding.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Laguiole
Very comfortable stay and a warm welcome from the staff!

10/10 Excellent

Filippo, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
More than just a 3 star

6/10 Okay

Lynn, Chardonne, Switzerland

Liked: Cleanliness, staff & service
Average
Average hotel. Staff was very nice and helpful. Rooms are rather dated and need renovating.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to superb Laguiole cutlery showroom.
We had some trepidation about staying here given some of the negative comments others have written, but could not have been pleased more with our stay. The room was more than adequately large, dinner was delicious, a lovely and filling (self service) breakfast, and very attentive and helpful staff. There was also a lovely heated swimming pool and jacuzzi. It was in easy walking distance of the Laguiole knife and cutlery factory which is well worth a visit

10/10 Excellent

Francois

Stayed 1 night in Jul 2024

10/10 Excellent

Christophe

Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon repos
bon weekend super endroit
Stayed 3 nights in Apr 2024

10/10 Excellent

GOBENCEAUX

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hôtel où on se sent bien
Un hôtel très bien situé et très confortable L'accueil y est chaleureux et agréable. Les repas au restaurant très bons avec un excellent rapport qualité prix. Les petits dej au top. Espace aquatique parfait pour la détente. Petit plus pour les actions de bienfaisances que propose l'hôtel (octobre rose, cagnotte pour les assos, récupérations de déchets...) Bravo! Nous avons adoré notre séjour.
Stayed 3 nights in Oct 2023

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities
Bien mais manque prises électriques pour voiture
Hôtel dans la norme. Dommage qu'il n'y ai pas de bornes ou de prises électriques pour notre voiture électrique. On demandé à l'accueil et on ne nous a même pas indiqué les bornes publiques sur le parking à quelques centaines de mètres.
Stayed 1 night in May 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hotel a 2 pas centre ville
Superbe horel avec piscine couverte chauffée. Petit déjeuné top.
Stayed 1 night in May 2023

10/10 Excellent

Marion

Stayed 1 night in Apr 2023

10/10 Excellent

Didier

Stayed 3 nights in Nov 2022

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2022

10/10 Excellent

Christophe

Stayed 1 night in Sep 2022

10/10 Excellent

serge chaene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre, tres calme.Parking aisé. Très bonne restauration. Personnel agréable et très serviable.
Stayed 1 night in Sep 2022

10/10 Excellent

Maria Angela

Stayed 2 nights in Aug 2022

10/10 Excellent

Clement

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ville agréable, hôtel très agréable et adapté pour les enfants avec un espace dédié pour eux lors des repas. Un petit parc est accolé à l'hôtel. La piscine est très sympa avec un toboggan. Le personnel est très accueillant, souriant et disponible. En terme de repas, nous avons testé le dîner et les plats étaient très bons. Le petit déjeuner est très varié et pour tous les goûts.
Stayed 1 night in Jul 2022

10/10 Excellent

rolland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent ce jour restaurant au top
Stayed 2 nights in Jun 2022

6/10 Okay

Sylvette

Stayed 1 night in Nov 2021

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour dans l aveyron
Mon séjour est très apprécié pour un repos et une visite du village de Laguiole. Hotel situé en centre de ville.
Stayed 1 night in Oct 2021