We wanted a special holiday getaway with family from Southern California and found this cozy spot in Lake Arrowhead. Brigitte was quick to respond and very welcoming, confirming the house was pet-friendly and decorated for the holidays. The location was ideal—right in town and within walking distance to shops, restaurants, and grocery stores. The house was spacious with plenty of bathrooms, a large kitchen for cooking family meals, and thoughtful extras like firewood and lake passes. The neighborhood was great for walking our dogs, and everyone had space to relax and enjoy the trip.That said, there were a couple of small disappointments. The Christmas decorations were minimal—just a garland and a few small touches, with no tree or lights, which we had hoped for. Additionally, the floors needed a good mopping and scrubbing, which detracted from the otherwise cozy atmosphere. The house, being older, had some quirks like wavy floors, repairs visible nor fully finished, and traffic noise at night, but nothing too disruptive.Overall, it was a great spot for our family to come together and make holiday memories. Brigitte’s communication and hospitality made the experience easy and enjoyable!