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Hacienda Plaza de Armas

3.5 star property
VIP Access

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Photo gallery for Hacienda Plaza de Armas

View from room
Reception
Front of property
City Double Room | In-room safe, desk, laptop workspace, soundproofing
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Laundry
  • Breakfast included
  • Air conditioning

Explore the area

Map
Jr. Puno 419, Puno, Puno, 21001
  • Puno Plaza de Armas
    ‪1 min walk‬
  • Puno Central Market
    ‪4 min walk‬
  • Puno Port
    ‪2 min drive‬
  • Juliaca (JUL-Inca Manco Capac Intl.)
    ‪68 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room

In-room safe, desk, laptop workspace, soundproofing

Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for City Double Room

City Double Room | In-room safe, desk, laptop workspace, soundproofing

City Double Room

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, laptop workspace, soundproofing

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for City Twin Room

City Twin Room | In-room safe, desk, laptop workspace, soundproofing

City Twin Room

  • 19 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

In-room safe, desk, laptop workspace, soundproofing

Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | In-room safe, desk, laptop workspace, soundproofing

Twin Room, 2 Single Beds

  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, soundproofing

Suite

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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About this property

Hacienda Plaza de Armas

Art Deco hotel with free breakfast and 24-hour front desk
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Hacienda Plaza de Armas offers 28 accommodations with a safe and a hairdryer. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Puno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hacienda Plaza de Armas, you're just a quick walk from Puno Plaza de Armas. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Puno Plaza de Armas and Puno Cathedral
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hacienda Plaza de Armas. Self parking is free.

This 3.5-star Puno hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:00 AM to 9:00 AM.
Taypicamana – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Taypicamana

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hacienda Plaza de Armas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20406464181

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hacienda Plaza Armas
Hacienda Plaza Armas Hotel
Hacienda Plaza Armas Hotel Puno
Hacienda Plaza Armas Puno
Hacienda Plaza Armas Hotel Puno
Hacienda Plaza Armas Hotel
Hacienda Plaza Armas Puno
Hacienda Plaza Armas
Hotel Hacienda Plaza de Armas Puno
Puno Hacienda Plaza de Armas Hotel
Hotel Hacienda Plaza de Armas
Hacienda Plaza de Armas Puno
Hacienda Plaza Armas Puno
Hacienda Plaza de Armas Puno
Hacienda Plaza de Armas Hotel
Hacienda Plaza de Armas Hotel Puno

Hacienda Plaza de Armas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 132 out of 333 reviews
Rating 8 - Good. 136 out of 333 reviews
Rating 6 - Okay. 48 out of 333 reviews
Rating 4 - Poor. 11 out of 333 reviews
Rating 2 - Terrible. 6 out of 333 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

ROSHNI

Travelled with family
Liked: Cleanliness, amenities
The Hotel is very conveniently located to restaurants, main square and shops. Has a nice restaurant and front staff friendly. Housekeeping staff make noise early morning ,while trying to clean an early checkout while other guests are still sleeping.
Stayed 1 night in Nov 2024

8/10 Good

Morysha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, good view from the room, good service, shops, restaurants nearby
Stayed 1 night in Oct 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right on the town square, great central location. There is no parking
Stayed 3 nights in Jul 2024

6/10 Okay

Panagiota

Travelled with group
Disliked: Cleanliness, property conditions & facilities
A highly overpriced hotel, not very comfortable and certainly without many amenities. Staff was polite but not very efficient and the bottle of water had 9 soles ( usual expensive price 2.5 soles). Sheraton In Lima is much cheaper than this hotel and has so much more to offer...
Stayed 1 night in Jun 2024

8/10 Good

Esther Ann

Stayed 1 night in Apr 2024

6/10 Okay

Favio

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The hotel was very convenient located in the center plaza. The staff was generally professional. However, it was disappointing that face towels were not provided at all, not even by request. I had to use the big hand towel to wash my face. I also wished the rooms were not carpeted, as carpets usually trap germs and dirt.
Stayed 3 nights in Dec 2023

10/10 Excellent

Daniel, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2024

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicacion,servicio,comodo,buen desayuno,gracias por todo
Stayed 2 nights in Feb 2024

8/10 Good

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Dominic

Great location and accommodation
Stayed 2 nights in Sep 2023

10/10 Excellent

Eric, Dorado

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion. Hotel muy bien cuidado. El personal muy cordial y atento. Todo muy bien.
Stayed 1 night in Jul 2023

10/10 Excellent

Fabiola, Marysville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in the main area which it was very convenient. The rooms were very clean and the beds súper comfortable.
Stayed 1 night in Jun 2023

8/10 Good

Lukasz

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice option to stay. Clean, good centre location, nice breakfast
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice breakfast. The welcome drink required buying food.

10/10 Excellent

Juana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and professional
Stayed 2 nights in Nov 2022

8/10 Good

khairalnnesa, Dubai

Travelled with group
Nice hotel in the center. Room was big. Perfect location. Breakfast was not good
Stayed 1 night in Oct 2022

8/10 Good

omer

Stayed 2 nights in Jul 2022

8/10 Good

Claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located. Friendly and helpful staff. Cleanness was ok.
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in was not what I am used to getting with the VIP service I usually get - no perks and not friendly
Stayed 1 night in Jun 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was friendly and professional. The breakfast room attendant was especially helpful.
Stayed 3 nights in May 2022

10/10 Excellent

cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
After arrival, flight was cancelled. Staff helped us with bus options. Very attentive.
Stayed 2 nights in May 2022

2/10 Terrible

Bruce

Stayed 1 night in Mar 2022

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service
See previous review, this was 2 nights of a total of 5 nights split stay.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent. Beds and pillows were comfortable.
Stayed 3 nights in Jun 2021