Holiday Inn Express & Suites Lancaster, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Lancaster, an IHG Hotel

Exterior
Hallway
Suite, Multiple Beds | In-room safe, desk, soundproofing, iron/ironing board
Seasonal outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
Suite, 2 Queen Beds, Accessible (Accessible Tub) | In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Air conditioning
  • Laundry

Explore the area

Map
1861 Riverway Dr, Lancaster, OH, 43130
  • Ohio Glass Museum
    4 min drive
  • Sherman House Museum
    5 min drive
  • Rising Park
    5 min drive
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    36 min drive

Room options

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Communication, Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express & Suites Lancaster, an IHG Hotel

Hotel in Lancaster with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, dry cleaning and laundry facilities.
Holiday Inn Express & Suites Lancaster, an IHG Hotel offers 63 accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Lancaster, an IHG Hotel. During your stay, you'll be close to Georgian Museum. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Ohio Glass Museum and a few minutes from Sherman House Museum
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Holiday Inn Express & Suites Lancaster, an IHG Hotel offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Lancaster, an IHG Hotel also features multilingual staff, coffee/tea in common area, and laundry facilities. Self parking is free.

This Lancaster hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Lancaster
Holiday Inn Express Lancaster
Lancaster Holiday Inn Express
Holiday Inn Express Lancaster Hotel
Holiday Inn Express Suites Lancaster
Holiday Inn Express Suites Lancaster an IHG Hotel

Holiday Inn Express & Suites Lancaster, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 293 out of 582 reviews" "
Rating 8 - Good. 181 out of 582 reviews" "
Rating 6 - Okay. 56 out of 582 reviews" "
Rating 4 - Poor. 37 out of 582 reviews" "
Rating 2 - Terrible. 15 out of 582 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. CLEAN room. No bad odor at all and I’m sensitive for odors. Great continental breakfast, even had gluten free bread and muffins.
Stayed 1 night in Oct 2024

6/10 Okay

Breanna

Stayed 1 night in Aug 2024

8/10 Good

Robert, Greenwood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 2 nights in Sep 2024

8/10 Good

Sharice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience to restaurants and shopping
Stayed 2 nights in Sep 2024

6/10 Okay

Rupendrasingh

Stayed 1 night in Aug 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved this property for the location, because breakfast was included and it had a pool. Upon checking in I learned that the pool was under construction and closed. I feel this is something that needs to be disclosed before check in. Other than that, our stay was wonderful!
Stayed 1 night in Aug 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay! Staff is always friendly & helpful! It’s very clean & the remodel is great!
Stayed 1 night in Aug 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding Trip stay
Close to a wedding we were attending.
Stayed 1 night in Aug 2024

8/10 Good

Manmohan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean comfortable hotel
The hotel location is nice and the room cleanliness was great the breakfast choices were good but limited over all the property was clean the room was comfortable and I would visit this place again
Stayed 3 nights in Aug 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean newly renovated, breakfast ok but opening time a little late. The place is under renovations so none of the other amenities were open no pool no exercise room. image showed an indoor pool didn't see it , there was an outdoor pool under renovations so that wasn't open there was no out door patio to sit at. Price for the rooms were pretty high with all things shut down .I don't recommend till all their renovations are finished.
Stayed 2 nights in Aug 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
’s - Nice, updated. -‘s - handicap room not well thought with bathroom door AND apparatus charged some $25 incidentals while I was sleeping. For what? All I did was come in and go to bed. No snacks, extra anything.
Stayed 1 night in Aug 2024

4/10 Poor

William

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When i recieved my confirmation email it stated that check in time was 3pm, but when i got here to check in was told the room wouldn't be ready to check in till 4pm
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tad bit noisy of a hotel
Stayed 1 night in Jul 2024

10/10 Excellent

aaron

Travelled with family
Place is under constitution but the room is really nice and updated
Stayed 1 night in Jul 2024

10/10 Excellent

Mary, Wheeling

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit pricey, but everything was very good
Stayed 1 night in Jul 2024

4/10 Poor

Milan

Disliked: Cleanliness, amenities
The staff was ok, but the cleaning of the first day was very poor.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Ron

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Salam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Mateus, Lebanon

Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Stayed 1 night in Jun 2024

10/10 Excellent

Enrico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enrico - Tuscany
Perfect location, kindly staff , I will go back ciao
Stayed 1 night in Jun 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is construction going on but it really didn't affect our stay. The rooms were spacious and the beds were very comfortable. The hotel was very clean and the staff very friendly. Breakfast was good, a lot of options available and they change items everyday so you don't have the same thing day after day.
Stayed 3 nights in Jun 2024

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service
Staff were very friendly. Room was clean and recently renovated - but the hotel is still being renovated so the score was lower than it would be once they are finished. Parking lot was very dark - most lights did not work. It did not feel safe because of this.
Stayed 1 night in Jun 2024

6/10 Okay

Travis

Travelled with family
Wouldn’t have paid $215 a night if the pool was t working. Only reason I chose this hotel. Thumbs down.
Stayed 1 night in Jun 2024