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Holiday Inn Express & Suites Lancaster by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Lancaster by IHG

Exterior
Suite, Multiple Beds | In-room safe, desk, soundproofing, iron/ironing board
Suite, 2 Queen Beds, Accessible (Accessible Tub) | In-room safe, desk, soundproofing, iron/ironing board
Hallway
Seasonal outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
1861 Riverway Dr, Lancaster, OH, 43130
  • Ohio Glass Museum
    ‪5 min drive‬
  • Rising Park
    ‪5 min drive‬
  • Sherman House Museum
    ‪5 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room, 1 King Bed, Accessible (Accessible Tub) | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

Suite, 2 Queen Beds, Accessible (Accessible Tub) | In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Communication, Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Communication, Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, soundproofing, iron/ironing board

Suite, Multiple Beds

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Baymont by Wyndham Lancaster

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1002)
The price is €98
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Baymont by Wyndham Lancaster

About this property

Holiday Inn Express & Suites Lancaster by IHG

Hotel in Lancaster with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, dry cleaning and laundry facilities.
Holiday Inn Express & Suites Lancaster by IHG offers 63 accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Lancaster by IHG. During your stay, you'll be close to Georgian Museum. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Ohio Glass Museum and a few minutes from Rising Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Holiday Inn Express & Suites Lancaster by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Lancaster by IHG also features multilingual staff, coffee/tea in common area, and laundry facilities. Self parking is free.

This Lancaster hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Lancaster
Holiday Inn Express Lancaster
Lancaster Holiday Inn Express
Holiday Inn Express Lancaster Hotel

Holiday Inn Express & Suites Lancaster by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 303 out of 595 reviews
Rating 8 - Good. 183 out of 595 reviews
Rating 6 - Okay. 57 out of 595 reviews
Rating 4 - Poor. 37 out of 595 reviews
Rating 2 - Terrible. 15 out of 595 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jeff

Stayed 1 night in Oct 2024

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Steven

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Ricky

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

William

Liked: Cleanliness
Had to take an ice-cold shower. Room should have been discounted. Hot water tank was down according to receptionist.
Stayed 1 night in Nov 2024

6/10 Okay

Brooke

Travelled with family
The room was nice. Shaving hair in the shower and only 2 towels for a registered 5 people. Which is whatever, we went down and got them and they were nice. The hotel is under construction but we booked it for the pool…which they don’t tell you till you’re there that the pool is out of commission.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael W

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms, great complimentary breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Ashlee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing is I still haven’t got my deposit back. It’s been a week
Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria

Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice spacious room and the Bed and pillows are amazing!!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel.
Newly remodeled, super clean, great breakfast, fabulous pillows!
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would stay here again and would recommend it to others!
Stayed 1 night in Oct 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel because it had a pool. Upon arrival, the pool was out of commission. I was asked if I wanted to book a different hotel but everything else around was booked.
Stayed 1 night in Oct 2024

10/10 Excellent

Sherlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was fantastic. The room was very comfortable and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable room. Courteous staff and hot coffee really early in the morning ☺️
Stayed 2 nights in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t get there till late but room was nice. Didn’t get to enjoy it very long since we had to leave early next day.
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Grace

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. CLEAN room. No bad odor at all and I’m sensitive for odors. Great continental breakfast, even had gluten free bread and muffins.
Stayed 1 night in Oct 2024

6/10 Okay

Breanna

Stayed 1 night in Aug 2024

8/10 Good

Robert, Greenwood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 2 nights in Sep 2024

8/10 Good

Sharice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience to restaurants and shopping
Stayed 2 nights in Sep 2024

6/10 Okay

Rupendrasingh

Stayed 1 night in Aug 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved this property for the location, because breakfast was included and it had a pool. Upon checking in I learned that the pool was under construction and closed. I feel this is something that needs to be disclosed before check in. Other than that, our stay was wonderful!
Stayed 1 night in Aug 2024