Holiday Inn Palmdale-Lancaster, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Palmdale-Lancaster, an IHG Hotel

Interior
Exterior
Exterior
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Outdoor pool, pool loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Hot tub
  • Bar
  • Pool
  • Parking included

Explore the area

Map
38630 5th St W, Palmdale, CA, 93551
  • Palmdale Regional Medical Center
    17 min walk
  • Del Taco
    7 min walk
  • Palmdale Transportation Center
    4 min drive
  • Palmdale, CA (PMD-Palmdale Regional)
    23 min drive

Room options

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds (Minifridge)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Transfer Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Palmdale-Lancaster, an IHG Hotel

Hotel with free parking, near Palmdale Regional Medical Center
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Holiday Inn Palmdale-Lancaster, an IHG Hotel offers 148 accommodations with video game consoles and free newspapers. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Palmdale-Lancaster, an IHG Hotel. During your stay, you'll be within walking distance of Palmdale Regional Medical Center. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute drive from Palmdale Regional Medical Center and a few minutes from Palmdale City Hall
  • Dogs welcome for a fee
Holiday Inn Palmdale-Lancaster, an IHG Hotel offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 1650 square feet (153 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Palmdale-Lancaster, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Palmdale hotel.

For a fee, guests can enjoy full breakfast on weekdays from 5:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.
5th Street Bistro – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 5:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; USD 5 to 14.95 for adults and USD 5 to 14.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 5th Street Bistro

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,650 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00 to 14.95 for adults and USD 5.00 to 14.95 for children
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Hotel Palmdale-Lancaster
Holiday Inn Palmdale-Lancaster
Holiday Inn Palmdale-Lancaster Hotel

Holiday Inn Palmdale-Lancaster, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 656 out of 1001 reviews" "
Rating 8 - Good. 198 out of 1001 reviews" "
Rating 6 - Okay. 62 out of 1001 reviews" "
Rating 4 - Poor. 29 out of 1001 reviews" "
Rating 2 - Terrible. 56 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Staff & service, amenities, property conditions & facilities
Kayla was extremely polite and professional during the check in process. While I was at the desk I saw her field a few customer concerns and she handled them patiently and was able to find solutions.
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with clean rooms and friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Marilyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have amazing staff very helpful and they make sure there customers are taken care of
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Stayed 1 night in Sep 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Snack bar almost empty (no sodas)
Stayed 1 night in Sep 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, neat and clean room.
Stayed 3 nights in Sep 2024

2/10 Terrible

Angelina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was supposed to be at 3pm and due to the room not being ready I wasn’t able to check in until 4pm. The shower wasnt very clean either.
Stayed 1 night in Sep 2024

10/10 Excellent

Raul

Stayed 1 night in Sep 2024

8/10 Good

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Yael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was ok the room was penetrated with cigarette smell i was not confortable sleeping there the smell was so strong
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for families
Amazing stay at the Hilton!! First time of many stays I believe. Very clean rooms and facility throughout not very crowded. Spend time in the pool with my kid and she loved it!! Very kid friendly hotel. Close to shopping center and restaurants. Only downfall is that they do not take Apple Credit Card as form of down payment for the incentives.
Stayed 2 nights in Aug 2024

10/10 Excellent

collette

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and staff was friendly
Stayed 1 night in Aug 2024

8/10 Good

Kereen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good find for overnight work trip
Had no issues, lovely service and clean room. Will book again if I have work in this location.
Stayed 1 night in Jun 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect, clean and the bed super comfortable 😊
Stayed 1 night in Aug 2024

8/10 Good

Rosenetta

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Not Again
the hotel was nice food was very cold but the service team was great. the hotel had a great pool, and lots of kids when we were there, The bar my daughter said was nice, price of drinks was reasonable but very weak in alcohol content. the area is very nice a nice circle of shopping no activities to attend features museums, and nothing to attract one's attention to return to Palmdale/Lancaster area
Stayed 2 nights in Jun 2024

10/10 Excellent

Tomy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 1 night in Aug 2024

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stay there all the time and it’s always great.
Stayed 1 night in Aug 2024

6/10 Okay

Rodney

Travelled with partner
Liked: Cleanliness, staff & service
Front desk staff was very kind and pleasant. Pool was freezing, it is not heated but with Palmdale weather in the middle of the day would probably be nice. Carpet in our room was old and stained but room was pretty clean overall. Bed was comfortable.
Stayed 4 nights in Aug 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Xane

Travelled with family
Liked: Staff & service, amenities
Stayed at this property due to its location convenient off the 14 highway and its rating. The staff was friendly and were definitely the highlight of this hotel. The first room i was given had power issues, smelled, and was loud. The staff was courteous of the situation and moved me to a different room. The second room was much better but still loud. The bed wasnt comfortable. Breakfast was okay and not too expensive.
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a romantic weekend
Such a nice room it was super cool and air-conditioned. The blankets were super cool and refreshing which in this heat wave are just a must. It was nice to have a mini fridge so we can put our food and the location was nice and quiet while still being closed to plenty of dining options.
Stayed 1 night in Jun 2024

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024