Tru by Hilton Lancaster East

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Lancaster East

Room, 2 Queen Beds, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Exterior
Indoor pool
Lobby
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
2320 Lincoln Hwy E, Lancaster, PA, 17602
  • Amish Farm and House
    8 min walk
  • LongHorn Steakhouse
    1 min walk
  • Lancaster Station
    14 min drive
  • Lancaster, PA (LNS)
    17 min drive

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru by Hilton Lancaster East

Hotel with free breakfast, a short walk to Dutch Wonderland
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site.
Tru by Hilton Lancaster East offers 112 accommodations with a hairdryer and an iron/ironing board. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Tru by Hilton Lancaster East. During your stay, you're just a quick walk from Dutch Wonderland. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Dutch Wonderland and 6 minutes from Sight and Sound Theatre
  • Cats and dogs welcome for a fee
Tru by Hilton Lancaster East offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at Tru by Hilton Lancaster East. Self parking is free.

This Lancaster hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Tru by Hilton Lancaster East Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 619 out of 1001 reviews" "
Rating 8 - Good. 230 out of 1001 reviews" "
Rating 6 - Okay. 83 out of 1001 reviews" "
Rating 4 - Poor. 42 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

Back entrance
After receiving a text asking us how our stay was (we had only been there and hour or so) I responded that the back entrance door was not working correctly. Then I received a reply, “I apologize for that, I will take a look!” Later that night we checked the outside door. We did not even need a key to let ourselves in. Therefore we did not feel safe. Anyone could have come in so I did not feel secure that night. When we left the next morning, I mentioned it to 4 TRU workers walking in to work. They said it’s been causing problems and needed fixing. I thought, YES, it does for safety reasons. Just shocked it wasn’t a priority for TRU.
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Stayed 4 nights in Aug 2024

10/10 Excellent

sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and neat but you hear the room next to you talking and more mirrors are needed
Stayed 1 night in Sep 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff were great as was the room. Only issue we had was with the people above us. They made noise all night.
Stayed 1 night in Sep 2024

8/10 Good

Heather

Stayed 1 night in Sep 2024

4/10 Poor

Julie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Convenient to Sight and SoundThe staff at night was alone but was on top of everything. She was so sweet. The rooms need to be cleaned better. It’s the details that make a place special and be revisited. The lobby furniture needs to be replaced or at least cleaned.
Stayed 1 night in Sep 2024

10/10 Excellent

Marcy

Travelled with family
Stayed 1 night in Sep 2024

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jowanda

Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Helen

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, room was okay, sheets were not tight on the bed.
Stayed 1 night in Aug 2024

8/10 Good

Osvaldo, Springfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Stayed 1 night in Aug 2024

10/10 Excellent

gierson

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 1 night in Aug 2024

4/10 Poor

Karen, queens Village

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome resort!
Stayed 1 night in Jul 2024

8/10 Good

Felicita

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall okay place if you are staying for a night.
Stayed 1 night in Aug 2024

10/10 Excellent

Zofia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entrance off of main road is extremely difficult to manage. Island edge needs Hi visibility yellow paint. Hilton needs to urge local Gov. to implement!!! Or install traffic lite… Stay was uneventful, staff courteous, remove fooseball tables, replace w/ couch!!! Thx
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Shirley

Traffic noise from trucks on highway. Room looked sparse and not very cozy looking
Stayed 1 night in Aug 2024

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and pillows, crate, control, clean bathroom with great water pressure
Stayed 1 night in Aug 2024