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Residence Inn Lansing West

3.0 star property

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Reception
Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds
Full-sized fridge, microwave, stovetop, dishwasher
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
922 Delta Commerce Drive, Lansing, MI, 48917
  • Horrocks Farm Market
    ‪10 min walk‬
  • Lansing Mall
    ‪3 min drive‬
  • Lansing Center
    ‪11 min drive‬
  • Lansing, MI (LAN-Capital Region Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking, Fireplace

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Non Smoking, Fireplace

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Fireplace (Mobility/Hearing Access, Roll-In Shwr)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Fireplace (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 2 Double Beds

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About this property

Residence Inn Lansing West

Hotel in Lansing with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Change of towels is available on request
Residence Inn Lansing West offers 78 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
During your stay at Residence Inn Lansing West, you're just a quick walk from Horrocks Farm Market. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 10 minutes on foot from Horrocks Farm Market and a 3-minute drive from Lansing Mall
  • Pets welcome for a fee
Residence Inn Lansing West offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

There's an onsite 24-hour business centre. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Residence Inn Lansing West. Free self parking is available.

This 3-star Lansing hotel is smoke free.

Guests are served a free on-the-go breakfast. The hotel hosts a free manager's reception on selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Double sofa bed
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Lansing West
Residence Inn Marriott Hotel Lansing West
Residence Inn Marriott Lansing West
Residence Inn Lansing West Hotel
Residence Inn Lansing West Hotel Lansing
Lansing Residence Inn
Residence Lansing West Lansing
Residence Inn Lansing West Hotel
Residence Inn Lansing West Lansing
Residence Inn Lansing West Hotel Lansing

Residence Inn Lansing West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 96 out of 214 reviews
Rating 8 - Good. 72 out of 214 reviews
Rating 6 - Okay. 19 out of 214 reviews
Rating 4 - Poor. 11 out of 214 reviews
Rating 2 - Terrible. 16 out of 214 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was an easy check-in. Staff was friendly and the room was clean. The halls were clean and smelled good as well as the elevator. The free breakfast was a plus. Good experience.
Stayed 2 nights in Nov 2024

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

TANJA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Lansing
This hotel is wonderful!! We only stayed one night, but if I were to stay for multiple days, this is the place to stay! It has a full, functioning kitchenette (complete with dining area), couch/living room space and a separate bedroom. I especially loved the fact that the mirror /sink were outside of the toilet/bath room, allowing for residents to use the bath facilities without having to wait for their partners to do make-up/hair etc. The welcoming and extremely friendly staff were also an added bonus. I will definitely be staying here again the next time I travel through Lansing.
Stayed 1 night in Oct 2024

8/10 Good

Shane

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice, room was very nice. Day personnel was very friendly, night personnel was a bit on the rude side.
Stayed 5 nights in Oct 2024

2/10 Terrible

LaToia

Stayed 1 night in Sep 2024

8/10 Good

Maureen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I just got my cards to get in headed to the room the keys did not work, Had to go back to the office. Then the fire alarms went off and we all waited for the fire department to clear burnt toast. The following day I had to go back to office I couldn’t get in again. That night they come busting into my room. Claiming I was not in this room, show my ID. They apparently told me a room but gave me a different number. Hence the cards never working.
Stayed 4 nights in Oct 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Lorel

Stayed 1 night in Oct 2024

10/10 Excellent

Corey

Stayed 4 nights in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 2 nights in Aug 2024

6/10 Okay

Elizabeth

Liked: Staff & service
I never like to complain when I am less than satisfied with a service or visit to an establishment. I try to give the benefit of the doubt because I do not know the underlying circumstances that happened prior to my service. However, there were so many issues since we checked in that I need to at least mention them without placing blame or accusing anyone of poor service. Let me stress that the staff was wonderful in addressing these issues and I know they were not at fault. Some of the issues were: a toilet that kept running (I fixed it myself, it was a chain that had dropped to the bottom of the tank), the main door to the hall would not close as the latch was installed backwards (maintenance was prompt in fixing this and the toilet issue), there were blood stains on the carpet in one bathroom, the fireplace did not work (it was summer so we let this pass). Overall, the stay was still nice despite these issues and the staff was very attentive to our needs. Lastly, however, we were on our way to checkout with my sister and 3 grandkids, when the elevator door slammed shut with us in there just as my sister walked out. It was a stressful 10 minutes or less as they tried to get the door to open. All were fine if not a little frazzled. We were there for two days and nights and did enjoy our stay. However, it is doubtful we will return.
Stayed 2 nights in Jun 2024

2/10 Terrible

Mia

Stayed 1 night in Jun 2024

8/10 Good

Rodnina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Apr 2024

10/10 Excellent

Brendon

Travelled with family and small children
Liked: Cleanliness, staff & service
Did not like that it says hot tub on website and no hot tub. I didn’t like the fact that the pool was closed one out of two days and that was the main reason to come .
Stayed 2 nights in Apr 2024

2/10 Terrible

Muhammad

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First room.we got smelled and then we got another room that was ok but the hallway smelled like dead mouse
Stayed 1 night in Apr 2024

6/10 Okay

Norma

Liked: Staff & service
Disliked: Property conditions & facilities
I felt like it was a little bit dirty it just seemed like things looked old or broken the toilet was broken coffee maker was broken I just didn't feel like I was walking into a clean place with the amount of money I was paying for one night
Stayed 1 night in Mar 2024

10/10 Excellent

Courtney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is phenomenal. Overcomes the old decor and the need to remodel. Can’t praise the staff enough.
Stayed 1 night in Mar 2024

10/10 Excellent

SHANNON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend get away
The staff was extremely nice and helpful. Our room was perfect, clean and spacious. Saturday morning breakfast was great but Sunday, was not. They only had small plates out and the eggs and sausage tasted fake. My only room complaint would be to get better bed pillows. They felt like they were just pillowcases stuffed with stuffing. Not firm or comfortable. Otherwise, we will be back.
Stayed 2 nights in Feb 2024

2/10 Terrible

Brett

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Kathleen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Hotel was very basic, but was fine for our purposes. The property is definitely ready for a refurbishment. The black out curtains were torn. Rooms were fine. However, we stayed four nights and the rooms were not freshened at all during our stay. Not even to empty trash or freshen towels. I would probably look for another place to stay next trip

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. parking to unload was a little distance from front door.
Stayed 1 night in Oct 2023

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Lara

Stayed 1 night in Oct 2023

4/10 Poor

arthur

Travelled with family
Disliked: Amenities, property conditions & facilities
The advertisement for this property listed a pool and hot tub. The pool was closed for the entire stay and there is no hot tub on the property. This is false advertisement so we were very disappointed. I bought a new swimsuit and couldn't wear it.
Stayed 1 night in Oct 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023