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Lao Cai Star Hotel

4.5 star property

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Photo gallery for Lao Cai Star Hotel

View from property
Sun deck
Front of property
View from property
Karaoke room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Pool
  • Spa
  • Gym

Explore the area

Map
003 Hoang Lien street, Coc Leu ward, 03, Lao Cai, Lao Cai Province, 330000
  • Hekou Customs Site
    ‪9 min walk‬
  • Thuy Hoa Park
    ‪9 min walk‬
  • China-Vietnam Border Crossing
    ‪16 min walk‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Double or Twin Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room

  • 35 sq m
  • City view
  • Sleeps 4
  • 3 Large Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, desk, laptop workspace

Luxury Room

  • 60 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

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About this property

Lao Cai Star Hotel

Luxury hotel with 24-hour fitness centre and 24-hour business centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Lao Cai Star Hotel offers 141 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Lao Cai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Lao Cai Star Hotel, you're just a quick walk from Hekou Customs Site. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • 0.8 mi (1.3 km) from China-Vietnam Border Crossing and 20.3 mi (32.7 km) from Sapa Market
Lao Cai Star Hotel offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Lao Cai Star Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Lao Cai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:30 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: VND 100,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 72 hours prior to check-in
Guests are required to contact this property by telephone prior to arrival to arrange check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Lao Cai Star Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 400000 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 100000 for adults and from VND 100000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 400000 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • The seasonal pool will open in April and close in October.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lao Cai Star Hotel Hotel
Lao Cai Star Hotel Lao Cai
Lao Cai Star Hotel Hotel Lao Cai

Lao Cai Star Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Linh

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本語を話せる女性が一人います。みんなとても親切です。大きなホテルで７０人くらいの結婚式をしていました。清潔です。熱いお湯も出るし、水圧も申し分ないです。ハノイ、空港などへ行くバスをホテルまで呼んでくれます。朝食はビュッフェで、中華、洋食、いろんな種類のものを食べられます。道の向かいにドンキホーテのようなスーパーがあります。駅、国境、祠、歩いて行けます。Thank You!!
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
スタッフが親切で気持ちが良かった。
Stayed 1 night in Nov 2019

10/10 Excellent

NAOYA

Liked: Staff & service, property conditions & facilities, room comfort
街のランドマーク的ホテルです
他のニャギなどよりは確実に高いが、それだけの価値があります。街のランドマークとして誰でも知っていますし、サパ行きの乗り合いバス停もすぐ近く。付近は繁華街だし立地は最高。ちょっとお湯がぬるいですが、毎日ちゃんと部屋もきれいにしてくれるし、他に不満点はありません。
Stayed 2 nights in Sep 2019