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"The hotel is good located, near by Nissi beach and 10 minutes from the center. The quality of food is very limited and poor, not so many optionsfor d ... " More

By a verified traveller on Fri 05 Aug 2022

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Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Twin Room, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Studio (Bungalow)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Twin Room, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room (Superior)

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Nissiana Hotel. During your stay, you're just a quick walk from Nissi Beach. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Anthousa
  • Take a swim in the indoor and outdoor pools
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 4-minute walk from Nissi Beach and 14 minutes on foot from Vathia Gonia Beach

Nissiana Hotel ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Nissiana Hotel

Everyone (4) Couples (5)
3 out of 5
The hotel is good located, near by Nissi beach and 10 minutes from the center. The quality of food is very limited and poor, not so many optionsfor dinner. Most of the staffs are not friendly (except the ones working at the bar.)

Posted by on 5 Aug 2022

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Comment from Hotel Management

6 Aug 2022 by christiana

Dear Valued guest, Thank you for taking the time to share your recent experience at our hotel. We too are very disappointed to see you were less than satisfied with your stay at our property. Excellent guest satisfaction is of enormous importance to us and on reading this review we conducted an investigation to ascertain how this could have happened. Please know that we pride ourselves on our impeccable personalised service and on creating memorable experiences for our guests. We are disheartened to hear that we were unable to convey this during your visit. We sincerely hope to get the chance to be your host again. CHRISTIANA ZAMBA FRONT OFFICE MANAGER

2 out of 5
I wasn't expecting much from a 3 star hotel but at least i was expecting that the beds will be comfort cause my daughter had to sleep on a rock for a week!!! Disappointed when i asked reception 2 times to change mattress and they said ok we will change but no change!!! I also agree with other reviewers that at certain times you can't rest because of doors noises!! Showers is another thing i didn't like because water change from warm to cold automatic! Rooms are very small no space to move! And the last thing i didn't like is that during sleep i was itching insects were biting me i think they don't change bed covers etc.. so these small insects live in the bed!! Choose another hotel don't do my same mistake ;-)

Posted by on 26 Jul 2019

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5 out of 5
Top

Posted by on 25 Jun 2024

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Comment from Hotel Management

19 Jul 2024 by Christiana

Dear Sir/Madam,Thank you very much for your excellent review. We are delighted to hear that our Hotel was up to your expectations. On behalf of the whole Team I would like to wish you a very nice time ahead and we all look forward to welcoming you back before not too long.Yours sincerely,Christiana ZambaFront Office Manager

4 out of 5

Posted by on 9 Oct 2023

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Comment from Hotel Management

12 Oct 2023 by Chris

Dear Sir/Madam,Thank you very much for your excellent review. We are delighted to hear that our Hotel was up to your expectations. On behalf of the whole Team I would like to wish you a very nice autumn ahead and we all look forward to welcoming you back before not too long.Yours sincerely,Christiana ZambaFront Office Manager

4 out of 5

Posted by on 30 Oct 2022

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5 out of 5
Sehr nettes Personal, schöne Zimmer, enorm gutes Essen bei jeder Mahlzeit. All Inclusiv sehr günstig! :)

Posted by on 23 Jun 2022

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Comment from Hotel Management

24 Jun 2022 by christiana

Dear Sir/Madam, Thank you very much for your excellent review. We are delighted to hear that our Hotel was up to your expectations. On behalf of the whole Team I would like to wish you a very nice summer and we all look forward to welcoming you back before not too long. Yours sincerely, Christiana Zamba Front Office Manager

5 out of 5
les Gentillesse et amabilité de tout le personnel Propreté des chambres Calme et tranquillité la nuit les - Carte limitée pour la catégorie "all inclusive" Sanitaires piscine (WC hommes en particulier) trop peu nombreux

Posted by , from Saint-Triphon on 27 May 2022

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Comment from Hotel Management

24 Jun 2022 by christiana

Dear Sir/Madam, Thank you very much for your excellent review. We are delighted to hear that our Hotel was up to your expectations. On behalf of the whole Team I would like to wish you a very nice summer and we all look forward to welcoming you back before not too long. Yours sincerely, Christiana Zamba Front Office Manager

3 out of 5
Die Sauberkeit war grundsätzlich gut. Das Frühstücksbuffet war auch okay, doch es war täglich das gleiche Buffet anzutreffen - leider nicht abwechslungsreiche. Nicht alle vom Personal konnten gleich gut Englisch.

Posted by on 19 May 2022

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Comment from Hotel Management

24 Jun 2022 by christiana

Dear Valued guest, Thank you for taking the time to share your recent experience at our hotel. We too are very disappointed to see you were less than satisfied with your stay at our property. Excellent guest satisfaction is of enormous importance to us and on reading this review we conducted an investigation to ascertain how this could have happened. Please know that we pride ourselves on our impeccable personalised service and on creating memorable experiences for our guests. We are disheartened to hear that we were unable to convey this during your visit. We sincerely hope to get the chance to be your host again. best regards, Christiana Zamba Frotn Office Manager

3 out of 5
Weil wir ein rollstuhlgängiges Zimmer erhalten haben, war vorallem die Badezimmer-Einrichtung sehr karg. Positiv war, dass das Frühstücksbuffet immer vollständig nachgefüllt worden ist, es jedoch wirklich jeden Tag dasselbe gab. Personal teilweise sehr freundlich, aber auch mal weniger hilfsbereit. Jeder Zusatz muss bezahlt werden, Safe und Uebergangsstecker.

Posted by , from Schweiz on 21 Jul 2019

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4 out of 5
Hotellage ist sehr gut. (Strandnähe). Sehr schöne Poolanlage. Das Frühstücksbuffet ist nicht sehr reichhaltig. Zuwenig Brotauswahl (nur Toastbrot) und wenig frisches Obst.

Posted by , from Zürich on 13 Sep 2018

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Comment from Hotel Management

30 Apr 2019 by Chris

Dear Sir/Madam, Thank you very much for your excellent review. We are delighted to hear that Nissiana Hotel was up to your expectations. On behalf of the whole Team I would like to wish you a very nice autumn and we all look forward to welcoming you back before not too long. Yours sincerely, Christiana Zamba Front Office Manager

All-inclusive Details

All-inclusive room rates at Nissiana Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and select beverages included

Activities and facilities/equipment
Land activities

  • Tennis

Entertainment

  • On-site entertainment and activities

Not included

  • Room service

  • Buffet-style meals included
  • Onsite entertainment and activities included
  • Local non-alcoholic drinks and soft drinks included
  • Additional service charge accepted
  • Room service not included
  • All meals included
  • Tennis included

Property Features

Some rates at Nissiana Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Nissiana Hotel offers its guests a kids' pool, an indoor pool, an outdoor tennis court, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A fitness centre, a sauna, and a terrace are also featured at the family-friendly Nissiana Hotel. Free self parking is available. Smoking is allowed in designated areas at this 3-star Ayia Napa hotel.

  • 169 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Nissiana Hotel offers 169 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. LED televisions come with satellite channels. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.

Anthousa – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Spa Services

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 1:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.51 per person, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Bungalows Ayia Napa
  • Nissiana Ayia Napa
  • Nissiana Bungalows
  • Nissiana Bungalows Ayia Napa
  • Nissiana Hotel
  • Nissiana Hotel Bungalows
  • Nissiana Hotel Bungalows Ayia Napa
  • Nissiana Hotel And Bungalows
  • Nissiana Hotel Ayia Napa
  • Nissiana
  • Nissiana Hotel Hotel
  • Nissiana Hotel Ayia Napa
  • Nissiana Hotel Hotel Ayia Napa
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.