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Rio Gardens Aparthotel

3.0 star property

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View from property
Property grounds
Desk, iron/ironing board, WiFi, bed sheets
Desk, iron/ironing board, WiFi, bed sheets
Outdoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Pool
  • Air conditioning

Explore the area

Map
Missiaouli & Kavazoglou 17, Ayia Napa, 5340
  • THALASSA Municipal Museum
    ‪3 min walk‬
  • Ayia Napa Monastery
    ‪7 min walk‬
  • Grecian Bay Beach
    ‪11 min walk‬
  • Larnaca (LCA-Larnaca Intl.)
    ‪42 min drive‬

Room options

View all photos for Luxury Studio, Pool View

Desk, iron/ironing board, WiFi, bed sheets

Luxury Studio, Pool View

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Desk, iron/ironing board, WiFi, bed sheets

Apartment, 1 Bedroom

  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Luxury Studio

Desk, iron/ironing board, WiFi, bed sheets

Luxury Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom, Pool View

Desk, iron/ironing board, WiFi, bed sheets

Apartment, 1 Bedroom, Pool View

  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Studio, Pool View

Desk, iron/ironing board, WiFi, bed sheets

Studio, Pool View

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Studio

Desk, iron/ironing board, WiFi, bed sheets

Studio

  • Sleeps 3
  • 1 Double Bed

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Pool

Nelia Gardens

  • Pool
  • All-inclusive
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (50)
The price is €54
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Nelia Gardens

About this property

Rio Gardens Aparthotel

Hotel with free parking, a quick walk to Ayia Napa Monastery
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe and conference space.
Rio Gardens Aparthotel offers 46 air-conditioned accommodations, with free toiletries. Rooms open to balconies or patios. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include baths or showers.

This Ayia Napa hotel provides wireless Internet access for a surcharge. Flat-screen televisions come with satellite channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
During your stay at Rio Gardens Aparthotel, you're just a quick walk from THALASSA Municipal Museum. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include meeting rooms, conference space and a lift
  • 7 minutes by foot from Ayia Napa Monastery and a 2-minute drive from Ayia Napa Sculpture Park
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Rio Gardens Aparthotel offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Rio Gardens Aparthotel also features a rooftop terrace, a garden, and express check-in. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Rio Gardens Aparthotel has a restaurant on site.

Languages

English, Greek, Russian

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 20 per week)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 100 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: EUR 100.0 per stay
  • A tax is imposed by the city: EUR 0.46 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 20 per week (rates may vary)
  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 2 to 12 years old)
  • Pet fee: EUR 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 25 per week
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Rio Gardens Aparthotel Ayia Napa
Rio Gardens Aparthotel
Rio Gardens Ayia Napa
Rio Gardens
Rio Gardens Aparthotel Hotel
Rio Gardens Aparthotel Ayia Napa
Rio Gardens Aparthotel Hotel Ayia Napa

Rio Gardens Aparthotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 65 reviews
Rating 8 - Good. 19 out of 65 reviews
Rating 6 - Okay. 13 out of 65 reviews
Rating 4 - Poor. 5 out of 65 reviews
Rating 2 - Terrible. 9 out of 65 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

3.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i didn’t like anything, they are unprofessional, careless, and unfriendly at all
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities
The staff when my friends and I arrived were very nice, polite and helpful however there were no staff at the reception on arrival we had to wait. My friends and I still received exceptional service from them however one member of staff named Sammy who usually works the night shift has the worst communication skills I have ever come across which is poor as, he is a “receptionist”. He apparently gave us a warning for going in the pool which he did not communicate to us, he tried to kick us out which it turns out he is not allowed to do because, it is not even in his job description and the reasoning for Sammy trying to kick us out was beyond stupid (he was going to kick us out for shaking a plant) HE WAS RACIST TO MY FRIEND and did not apologise he’s clearly not mentally stable and needs to find a new job as he’s just not fit for the role. Of course being a receptionist can be stressful but there is no need to ever bring sensitive or ethical issues into such situations hopefully you’ll fix up Sammy because your costumer service sucks. Anyways, the bathroom was very dirty spoon arrival it was not very cleanly, the sink in the bathroom, kitchen and the shower have definitely not been cleaned for MONTHS and the bowls and pans have not been cleaned properly and you are not provided with a sponge or even washing up liquid to help out the cleaners a little. Not all of the plug sockets work, if you lose your key you have to pay 50€ as Rio gardens do not have spare keys.
Stayed 5 nights in Jul 2019

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got to property that we booked 6 months earlier to find oug it has been double booked and were sent to a less than average motel.. we stayed at the motel for an hour and canceller the whole booking
Stayed 3 nights in Jun 2018

2/10 Terrible

Mrs F.M.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Reception staff ok, other services very poor i.e. Tv, air con, faulty plugs no t towels, wet bed with air con leaking on it had to sleep on couch. Left 2 days early the manager promised to refund money. However still waiting for this to be refunded into my Cyprus account with the Hellenic Bank.
Stayed 14 nights in Sep 2017

10/10 Excellent

Mirko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Nice as always! I was in Rio Gardens last year, I repeat this year and I will go for sure next year. I think I said everything.
Stayed 6 nights in Sep 2017

6/10 Okay

Royi

Liked: Cleanliness, staff & service
Disliked: Room comfort
THEIR WAS NO AIR CONDITION IN THE LIVING ROOM NO FREE WIFI AT THE HOTEL
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stag do hotel
Stayed here on a stag do of 18. 4 rooms split between us. Check in was nice and simple. Glad to have the shop onsite open 24hrs (as long as the receptionist is around to let u in and take your money). No pool onsite but the hotel next door were more than happy to accommodate us. Helped we were buying drinks from their bar all day. This hotel is right next door to river reggae club. Open till around 8am the next day. Perfect for a stag/hen do if u want to keep the after party going late into the morning. The hotel is only a 5 minute walk to the main strip, so perfect for us.
Stayed 3 nights in Jun 2017

6/10 Okay

Verified traveller

Disliked: Staff & service
Rio no naps
This place is great for the young party people at there. Not far from the sqaure where all the partying happens not far from the harbour too and main centre. I believe they have pool party's at this hotel till 6am, Not great for families. Check in was a complete joke staff did not have a clue what they was doing. They also try to con you out of money. Would not stay again.additional not called rio gardens it's rio napa apartments
Stayed 1 night in Jun 2017

8/10 Good

Melanie, NIC

Liked: Cleanliness, staff & service, room comfort
Nice hotel appartments. Very close to the center
The hotel is nice! It is situated next to River Reggae! The address is correct that i found,but the telephone number no!excellent staff an the room was very clean!
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
To far and inconvenient
Front, very nice clean looking. Rooms not good at all beds were terrible. Furniture, no comfort of any kind, no pool, behind hotel a mess. Only thing this hotel has to offer is great staff, very friendly and helpful. The cleaning staff were also very clean and helpful. Doing renovations front and lobby very nice, everything else not nice

8/10 Good

Daniel, Bucharest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New building, new furniture, good value for money
We were very pleased with the hotel, location and the rooms are confortable. The price was affordable. Everything was perfect except for the fact that we receives toiletries (shower gel, shampoo, soap) only at arrival. And we were 4 people staying for 4 nights.

10/10 Excellent

mujahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean & friendly
was really clean & good location near to central ayia napa

10/10 Excellent

Giorgos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Marinos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

2/10 Terrible

AGATHI

Disliked: Cleanliness, staff & service, property conditions & facilities
NO WORTH TO BOOK!!
The TV was not working. They promised to bring a Technician to fix it but he never showed up. The air-condition was leaking. In the morning we had NO WATER to wash. The apt and the building were very dirty. In the apt next to ours there was not HOT WATER to take a bath. It was the worst choice we ever made!

8/10 Good

Douglas, Nicosia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel just outside of Ayia Napa center
Hotel facilities are in good condition and clean. Spacious apts with cooker&fridge and a nice balcony. Reasonably quiet and not far from city center.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Would not recommend unless you are happy to sleep in dirty mouse dropping sheets and chase mice around the room.

8/10 Good

Shadi, Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cheap hotel
This was a great cheap hotel, we didn't pay much and we got a nice room, the location was great and although it was not with a sea view but we liked the garden view it was nice.

10/10 Excellent

Mirko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Much more than what I expected. The apartment is really great . Already 5 years residing in Ayia Napa in September and this is the best ratio of price and quality. I think I 'll go back to Rio next year. Good location close to the center , clean, equipped, pool , parking.

2/10 Terrible

Stelios, Paphos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rio gardens is not suitable for families. It was very noisy. Drunk people were fighting and shouting in the corridors until 5 o'clock in the morning and there was no security to do something about it. We stayed there for two nights and we haven't slept at all.

2/10 Terrible

Stella, Limassol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst place for a family!everybody there was drunk and noisy.You cannot sleep!if you want your children to see people fighting and full BLOOD,you should take them to this apartment!!DO NOT make this mistake!this place is only for *#"#

4/10 Poor

Eleni, Cyprus

Disliked: Cleanliness, staff & service, property conditions & facilities
Its not suitable for families! There was to much noise from the clubs all day.

6/10 Okay

Elia, Limassol, Cyprus

Liked: Cleanliness, staff & service, property conditions & facilities
No toilet nor bathtub privacy
Newly renovated rooms, and very friendly service at the reception. We were given a suite which is very spacious, as big as a large studio, everything was brand new, even the a/c and TV, and even though the complex is right next to an after hours outdoor club, and the music was indeed very loud, inside the room and with the a/c on, it was not much of a problem. However, if you are a light sleeper, you will definitely have a problem with the music from the club. Or you can request a street view room instead. The biggest problem that I have faced in the room was the openness of the toilet and the bathtub. The toilet is almost open space in the room, and this is a big problem, and the bathtub is in a glass box in open view, right in the middle of the room. I don’t know who has thought of this, but it does not make any sense at all. The management needs to fix both of these issues or they will have problems being reported from all guests for complete lack of privacy (and smell)

6/10 Okay

Constantinos

Disliked: Cleanliness, staff & service, room comfort