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Poem Suites

3.0 star property

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Exterior
Bathroom sink
Luxury Studio | Private kitchen | Fridge, microwave, stovetop, electric kettle
Premium Suite, Bay View | Down duvets, individually decorated, individually furnished
Luxury Studio | Living area | 40-inch Smart TV with digital channels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
Calle Albareda 54, Las Palmas de Gran Canaria, Las Palmas de Gran Canaria, 35008
  • Las Canteras Beach
    ‪1 min walk‬
  • Santa Catalina Park
    ‪8 min walk‬
  • Port of Las Palmas
    ‪5 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪35 min drive‬

Room options

View all photos for Premium Suite, Bay View

Premium Suite, Bay View | Down duvets, individually decorated, individually furnished

Premium Suite, Bay View

  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Apartment

Signature Apartment | Down duvets, individually decorated, individually furnished

Signature Apartment

  • Bay view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Design Studio Suite

Design Studio Suite | Down duvets, individually decorated, individually furnished

Design Studio Suite

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Down duvets, individually decorated, individually furnished

Deluxe Apartment

  • 45 sq m
  • Bay view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Bathroom | Hair dryer, towels, soap, shampoo

Junior Studio Suite

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Studio

Luxury Studio | Living area | 40-inch Smart TV with digital channels

Luxury Studio

  • 90 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Down duvets, individually decorated, individually furnished

Deluxe Apartment

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Studio

Down duvets, individually decorated, individually furnished

Comfort Studio

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Studio

Exclusive Studio | Down duvets, individually decorated, individually furnished

Exclusive Studio

  • 32 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

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View from property

Sercotel Hotel Parque

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (299)
The price is €92
for 1 room
includes taxes & fees
20 Apr - 21 Apr
Sercotel Hotel Parque

About this property

Poem Suites

Hotel in Las Palmas de Gran Canaria, steps from Las Canteras Beach
This smoke-free hotel features express check-out, tour/ticket assistance and free Wi-Fi in public areas.
Poem Suites offers 24 air-conditioned accommodations with washers/dryers and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.

This Las Palmas de Gran Canaria hotel provides complimentary wireless Internet access. 40-inch Smart televisions come with digital channels. Additionally, rooms include a hairdryer and an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at Poem Suites. During your stay, you're just a quick walk from Las Canteras Beach. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Steps from Las Canteras Beach and 8 minutes on foot from Santa Catalina Park
Poem Suites offers its guests tour/ticket assistance and express check-out. Public spaces have free WiFi.

This 3-star Las Palmas de Gran Canaria hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 10 per day)

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Tour and ticket assistance

Accessibility

  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 10 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Poem Suites Hotel
Poem Suites Las Palmas de Gran Canaria
Poem Suites Hotel Las Palmas de Gran Canaria

Poem Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 94 out of 144 reviews
Rating 8 - Good. 33 out of 144 reviews
Rating 6 - Okay. 11 out of 144 reviews
Rating 4 - Poor. 3 out of 144 reviews
Rating 2 - Terrible. 3 out of 144 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ayoub

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good apartment basically you get what you paid for ,it’s very close to Playa de las Canteras just one block away so that’s good ,the apartment itself basic it’s not convenient for light sleepers as we had city view so expect car noise and other things it was fine by us , communication was good from the stuff to send us instructions to how we get to the apartment.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tamara del Pino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Stayed 1 night in Nov 2024

8/10 Good

Steven

Stayed 4 nights in Nov 2024

8/10 Good

Christopher

Stayed 2 nights in Nov 2024

6/10 Okay

Rosalind

Liked: Cleanliness, staff & service
Very loud neighbours who came back in the early hours of the morning. The room is definitely not the one on the photos.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kateryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Eliseo

Liked: Cleanliness, room comfort
Disliked: Staff & service
I was not informed that the building was undergoing renovations. at 8:00 in the morning they started drilling. when I confronted the front desk they said it was the last day. but it continued throughout the stay
Stayed 7 nights in Oct 2024

10/10 Excellent

Margarita

Stayed 3 nights in Sep 2024

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a hotel as such, these rooms/suites are very modern, well equipped and the project is very well managed.The area isn't the best, however it is only 1 block from the fabulous Cantaras beach, with all it's bars and restaurants, also walking distance to the Aquarium which is highly recommended and one block from the Port market which is also worth a visit. Discounted parking in the adjacent car park is an added bonus. We only stayed for 2 days and would stay again but probably on the other side of the building as "the city view" is not so nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Moktar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost in the beach. Great and very professional staff especially Carlos who prepare and follow my welcoming.
Stayed 7 nights in Jun 2024

10/10 Excellent

Pedro pablo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

ALI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful, quiet, clean place, close to everything: the beach, markets, and restaurants. The staff are friendly and helpful. I arrived three hours before the scheduled time, but they still gave me the place and helped me. The price is reasonable and acceptable. When I come back again, it will be my first choice.
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Elena

Stayed 2 nights in Apr 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location and really nice accommodations
Stayed 1 night in Apr 2024

10/10 Excellent

Sara

Stayed 1 night in Apr 2024

10/10 Excellent

michael

Stayed 1 night in Mar 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

2/10 Terrible

Gracie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I checked in on the 29th, in a comfort suite, room 206. When we arrived, staff were friendly and helpful, but the staff were not the issue. As we approached our room, the hallways, stairs, and particularly the mirror decorations were all dirty, setting the tone immediately. We got to our room, and quickly were disappointed. Although the facilities worked, with the exception of the cold shower, the cleanliness of the room was shocking. What we had been promised was not what we received. From the marks on the walls, to the mould in the shower, the entire place was just poor. We informed the receptionist, who was polite, and he told us the cleaner would do a once over. Even after this, we found that the only thing that had really been cleaned was the inside of the fridge. We were told that the black mould in the shower was not actually dirt, and neither was the marks over the walls, they were just ‘wear and tear’. We checked out early, and we’re genuinely shocked at our experience. I would say the reviews do not do the place justice from our experience. We have received no compensation, and have tried to take this up with Expedia, to which we were told there’s nothing that can be done. The hotel also claims that we never reported any issue with the room which is so frustrating.
Stayed 7 nights in Feb 2024

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poems was the best place we have ever stayed! We had a double bed suite and were delighted with the quirky layout the quality and cleanliness of the suite. It was the most comfortable bed and pillows we have slept on.... There is a cafe on the corner that opens early for a fresh coffee and pastry for breakfast as well as a small market to buy fresh items or tourist bits. Easy walking distance to the esplanade and parking sites within the city. Highly recommend.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very pleasant stay.
Stayed 1 night in Jan 2024