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3.9 out of 5

"I was initially impressed by the room that we got as it looked like the photos online... that rarely seems to happen. Sure there were a few areas wher ... " More

By a verified traveller on Tue 07 Dec 2021

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Resort Studio Suite, 1 King, Non-Smoking (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Resort Executive Suite King Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Resort Studio Suite, 2 Queens, Non-Smoking (Newly Renovated)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Horseshoe Las Vegas. During your stay, you're just a quick walk from The Cosmopolitan Casino. You'll find features such as free WiFi in public areas, plus 9 restaurants and 4 bars.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy American cuisine at Jack Binion's Steak, one of the property's 9 restaurants and 4 bars/lounges
  • Valet parking and self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the comfy beds, cleanliness and spaciousness
  • Steps from Grand Bazaar Shops and Las Vegas Eiffel Tower

Horseshoe Las Vegas ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Horseshoe Las Vegas

Everyone (4) Couples (2)
3 out of 5
I was initially impressed by the room that we got as it looked like the photos online... that rarely seems to happen. Sure there were a few areas where it looked worn if you looked close but overall it was a great, large room. However, when getting into bed, I noticed a BIG brown coffee stain on the corner of the flat sheet. I sniffed it and I'm sure it was coffee. The sheet was otherwise clean and I can only assume it was something the maid spilled and couldn't be bothered to replace the sheet. So I left the sheet pulled out to display this and the next day she'd just tucked it back under the bed. We then wrote a note for the maid and she replaced the sheet with a sheet that was too small for the bed. In the 8 nights that we were there, we saw ZERO evidence of vacuuming or dusting. I ended up dusting some surfaces myself before we left. Aside from changing towels and making the bed, there appears to be ZERO maid service which is unacceptable. The entrance to the hotel is off the strip and a bit grim so we used to enter via Paris which is next door.

Posted by , from Birmimgham on 7 Dec 2021

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5 out of 5
We have a big renovated room, room service very good, very clean.

Posted by on 9 Apr 2024

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Comment from Hotel Management

9 Apr 2024 by Dan

We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

3 out of 5
Ok

Posted by on 17 Oct 2023

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Comment from Hotel Management

17 Oct 2023 by ALM

Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

4 out of 5

Posted by on 14 May 2023

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Comment from Hotel Management

13 Jun 2023 by ALM

We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

5 out of 5
All good

Posted by on 8 Apr 2023

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Comment from Hotel Management

8 Apr 2023 by Dan

We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4 out of 5
Harvoja kasinoita, mistä löytyy vielä pokerihuone. Starbuck tms puuttuu.

Posted by on 5 Oct 2022

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Comment from Hotel Management

17 Mar 2023 by asst Hotel Manager

We’re thrilled you enjoyed your time with us. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Horseshoe Las Vegas in the future.

4 out of 5
Der Aufenthalt hat mir gut gefallen.

Posted by on 20 Jul 2022

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Comment from Hotel Management

17 Mar 2023 by asst Hotel Manager

We’re thrilled you enjoyed your time with us. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Horseshoe Las Vegas in the future.

3 out of 5
Hotel selber ist alles gut die Lage ist sehr gut. Wenn ihr aber spielen wollt im Casino oder etwas haben von demm Personal dann geht in ein anderes Casino da es in diesem Hotel nur unfreundliches Personal gibt voralem an denn Spieltischen.

Posted by on 30 May 2022

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 31 October to 1 June:

  • Swimming pool

Property Features

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces. Event space at this resort measures 175000 square feet (16258 square metres) and includes a conference centre. A casino, a seasonal outdoor pool, and an arcade/games room are also featured at the business-friendly Horseshoe Las Vegas. The resort can provide concierge services, limo/town car service, and wedding services. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Las Vegas resort.

  • 2814 guestrooms or units
  • 9 dining venues
  • 4 bars or lounges
  • 175000 sq ft of conference space
  • 16258 sq. m of conference space
  • Casino
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Las Vegas International Airport Station (5.1 km / 3.2 mi)
  • Metro station: Flamingo - Caesars Palace Monorail Station (0.6 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Horseshoe Las Vegas offers 2814 accommodations with a safe and designer toiletries. Beds feature pillowtop mattresses. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Films for purchase
  • Shower
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Jack Binion's Steak – This steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Guy Fieri’s Flavortown – On-site restaurant. Open daily.

Lavazza – This café serves breakfast, lunch, dinner and light fare. Open daily.

Nosh Deli – On-site delicatessen. Open daily.

Horseshoe Food Court – On-site restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 50.96 per accommodation, per night

The resort fee includes:

  • Fitness centre access
  • Phone calls

We've listed all charges provided to us by the property.

Please Note: Guests are required to provide photo identification and a valid credit card at check-in. If the guest fails to provide a deposit, check-in will not be permitted. Deposits are used toward in-room movies and phone use.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 20 per day
  • Valet parking fee: USD 40.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bally's
  • Bally's

You should know

  • The seasonal pool will open on 10 March and close on 31 October.
  • Pool access available from 10:00 AM to 5:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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