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5 Mar 2020 by Nathalie
Dear guest, We thank you for your comment which has caught our attention. And we thank you especially for pointing out our mistakes so we can improve. Please note that every guest receive one welcome bottle of water by arrival. This one is not replaced during the stay. Afterwards you also have water from the minibar at 5, - CHF per bottle and otherwise the tap water is completely drinkable. We hope that we will be glad to welcome you soon, Kind regards, Hotel Victoria Lausanne
5 Mar 2020 by Nathalie
Dear guest, We thank you for your pleasant comment that you let us. Your satisfaction encourages us every day. We hope that we will be glad to welcome you soon, Kind regards, Hotel Victoria Lausanne
20 Aug 2019 by Fanny
Dear Guest, thank you for having taken the time to write this feedback.Your satisfaction encourages us every day. With best regards,
Hotel Victoria offers its guests a sauna and a fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. Hotel Victoria also features multilingual staff, concierge services, and complimentary newspapers in the lobby. This 4-star Lausanne hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available
Hotel Victoria offers 52 air-conditioned accommodations with minibars and a safe. This Lausanne hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, slippers and hairdryers. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – This bar specialises in international cuisine and serves lunch and dinner.
Late-night fare is available from room service.
Recreational amenities at the hotel include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
