Victoria Lauberhorn, Wengen

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Victoria Lauberhorn, Wengen

Terrace/patio
Gallery Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Restaurant
View from room
Sauna, hot tub, steam room, hot stone massages, sports massages

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Gym
  • Pool
  • Housekeeping

Explore the area

Map
Wengen, Lauterbrunnen, BE, 3823
  • Wengen LWM
    1 min walk
  • Pasta & More
    1 min walk
  • Wengen Station
    1 min walk
  • Bern (BRN-Belp)
    109 min drive

Room options

Economy Double Room

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

Economy Double Room, Mountain View

  • Sleeps 2
  • 1 Double Bed

Comfort Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Family Room

  • 33 sq m
  • Sleeps 4
  • 4 Double Beds

Gallery Room

  • Sleeps 6
  • 5 Single Beds

Superior Double Room, Mountain View (Jungfrau)

  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Panoramic Double Room, Mountain View (Jungfrau)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

About this property

Victoria Lauberhorn, Wengen

Family ski hotel with 2 restaurants
Victoria Lauberhorn, Wengen guests can head out to the slopes, sip drinks at the bar/lounge and enjoy an indoor pool and a full-service spa.
Victoria Lauberhorn, Wengen offers 120 accommodations with a safe and complimentary dressing gowns. Flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests aged under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Victoria Lauberhorn, Wengen's great location gets high marks from our customers. During your stay, you're just a quick walk from Grindelwald - Wengen Ski Area. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Amenities include meeting rooms, convenience store and multilingual staff
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the pool
  • Steps from Grindelwald - Wengen Ski Area and Mannlichen Mountain
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Victoria Lauberhorn, Wengen helps provide the perfect ski holiday with ski storage, ski passes and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site, along with a nearby corner/local shop. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a sauna and a fitness centre.

This 3-star Lauterbrunnen hotel is smoke free.

Victoria Lauberhorn, Wengen has 2 restaurants on site.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Ice skating
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: CHF 40

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.

Renovations and closures

The property will be renovating from 19 August 2024 to 16 December 2024 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 3.40 per person, per night for adults; CHF 1.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-out fee: CHF 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and TWINT
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 10 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Lauberhorn
Hotel Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen
Victoria Lauberhorn
Victoria Lauberhorn Hotel
Victoria Lauberhorn Wengen
Hotel Victoria-Lauberhorn Wengen
Victoria-Lauberhorn Wengen
Hotel Victoria-Lauberhorn Lauterbrunnen
Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn
Hotel Arenas Resort Victoria-Lauberhorn Wengen
Wengen Arenas Resort Victoria-Lauberhorn Hotel
Hotel Arenas Resort Victoria-Lauberhorn
Hotel Victoria Lauberhorn
Victoria Lauberhorn, Wengen Hotel
Arenas Resort Victoria Lauberhorn
Victoria Lauberhorn, Wengen Lauterbrunnen
Victoria Lauberhorn, Wengen Hotel Lauterbrunnen

Victoria Lauberhorn, Wengen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 335 out of 584 reviews" "
Rating 8 - Good. 178 out of 584 reviews" "
Rating 6 - Okay. 45 out of 584 reviews" "
Rating 4 - Poor. 14 out of 584 reviews" "
Rating 2 - Terrible. 12 out of 584 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In a really convenient location in the heart of Wengen, had an excellent buffet breakfast, and the spa/pool are absolutely wonderful. There was a bit of noise owing to the proximity to the train station and some of the construction taking place, but nothing outrageous. Would absolutely go back.
Stayed 2 nights in Oct 2024

10/10 Excellent

MATT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The building is a bit dated, but the staff was wonderful and having access to the spa and a morning breakfast buffet was an amazing plus!
Stayed 3 nights in Aug 2024

8/10 Good

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Randall

Unable to get there no knowledge of need for train transport
Stayed 1 night in Sep 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The hotel was having some refurbishment but that didn't detract from our experience. The spa was very good with sauna and steam room and a large swimming pool.
Stayed 10 nights in Sep 2024

6/10 Okay

Randal

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Vinay, Frisco

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Close to train station. Rooms are very small. Pool. Jacuzzi etc are excellent
Stayed 5 nights in Sep 2024

6/10 Okay

Kenny

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Not a terrible place to stay but just average. An older property that needs some renovation. There are much nicer, smaller hotels in Wegen for the price.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Stayed 1 night in Aug 2024

8/10 Good

Sathiya, Leesburg

Travelled with family
Liked: Cleanliness, staff & service, amenities
Same menu for Breakfast every day. So if staying more than a couple of days, it gets boring
Stayed 4 nights in Sep 2024

6/10 Okay

Joshua

Travelled with partner
Average place, but I don’t think there’s much to choose from in the area.
Stayed 1 night in Sep 2024

2/10 Terrible

Shailesh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing Check in lady was horrible. Not knowledgeable, No respect to customer and proudest
Stayed 6 nights in Aug 2024

10/10 Excellent

Marija

Liked: Amenities
Stayed 1 night in Sep 2024

6/10 Okay

Jiewei

Liked: Staff & service
Disliked: Property conditions & facilities
The location is great which is next to train station and COOP. The entire hotel is under remodel. We did not know when we booked. The hotel should give guest a reasonable discount for that. The room is tiny, not too much space to put luggages. We stayed there for 5 nights, the breakfast are same, we are tried on the last day.
Stayed 5 nights in Sep 2024

10/10 Excellent

Dwight, Mason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and kind…especially since they were packed full with Marathoners. Great breakfast buffet each morning and nice downtown location. Portions of the hotel is under restructuring with scaffolding on mountain side but that didn’t bother us. We didn’t have a chance to take advantage of the “wellness” parts of the hotel (pool, etc). Enjoyed it and would stay a gain. They should probably offer reduced pricing considering the construction but IF they are selling out then probably don’t have to.
Stayed 3 nights in Sep 2024

8/10 Good

Sasan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. Right next to the train station and walkable around the beautiful intimate town Wengen. The staff were so nice and friendly and they gave us a room with an amazing view from the balcony. The breakfast was very good for the price we paid. My only suggestions would be the bed needs a sheet. We had to use the bed duvet as a cover which had a very rough and poor quality fabric like their pillow cover. Also would be nice if the room had some kind of AC. Overall we had a pleasant time at this hotel and I highly recommend it.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sanket

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet place and very good location near Wengen Train Station
Stayed 2 nights in Aug 2024

10/10 Excellent

Yuna, Brooklyn

Stayed 1 night in Aug 2024

4/10 Poor

Abdolhamid

Liked: Cleanliness, staff & service, property conditions & facilities
Best view
Stayed 3 nights in Aug 2024

6/10 Okay

Kym

Travelled with family
Great location. Very small bathroom. A bit smelly carpet. Overall is good.
Stayed 4 nights in Aug 2024

6/10 Okay

Abdul

Stayed 3 nights in Aug 2024

10/10 Excellent

Julie

Stayed 1 night in Jul 2024

10/10 Excellent

Jehangir

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel and service to stay in Wengen Switzerland. Highly recommended hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Juli D

Travelled with family
Staff were kind and helpful. The property was so beautiful!
Stayed 2 nights in Aug 2024