MGM Hôtels & Résidences – Résidence Le Roc des Tours

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MGM Hôtels & Résidences – Résidence Le Roc des Tours

Indoor pool, pool loungers
Appartement 3 Pièces 6 personnes Prestige | Premium bedding, in-room safe, blackout curtains, soundproofing
Fireplace
Appartement 4 Pièces 8 personnes Prestige | Living area | Flat-screen TV, DVD player
Appartement 5 Pièces 10 personnes Prestige | Bathroom | Free toiletries, hair dryer, dressing gowns, slippers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly

Explore the area

Map
1401 Route de l'Envers du Chinaillon, Le Grand-Bornand, 74450
  • La Mulaterie
    1 min walk
  • Le Chatelet Ski Lift
    1 min walk
  • Les Gettiers Ski Lift
    7 min walk
  • Geneva (GVA-Cointrin Intl.)
    79 min drive

Room options

Appartement 2 Pièces 4 personnes

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

Appartement 2 pièces 4 personnes Prestige

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

Appartement 5 Pièces 10 personnes

  • 80 sq m
  • Mountain view
  • Sleeps 10
  • 1 Queen Bed, 6 Single Beds and 2 Single Sofa Beds

Appartement 5 Pièces 10 personnes Prestige

  • 80 sq m
  • Mountain view
  • Sleeps 10
  • 2 Queen Beds, 4 Single Beds and 2 Single Sofa Beds

Appartement 4 Pièces 8 personnes Prestige

  • 80 sq m
  • Mountain view
  • Sleeps 8
  • 1 Queen Bed, 4 Single Beds and 2 Single Sofa Beds

Appartement 3 Pièces 6 personnes Prestige

  • 55 sq m
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 2 Single Sofa Beds

Appartement 4 Pièces 8 personnes

  • 80 sq m
  • Mountain view
  • Sleeps 8
  • 1 Queen Bed, 4 Single Beds and 2 Single Sofa Beds

Appartement 3 Pièces 6 personnes Grand Confort

  • 55 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 2 Single Sofa Beds

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About this property

MGM Hôtels & Résidences – Résidence Le Roc des Tours

Ski-in/ski-out hotel with a full-service spa
With direct access to the slopes, MGM Hôtels & Résidences – Résidence Le Roc des Tours makes guests feel at home with amenities such as a full-service spa and an indoor pool. Housekeeping is available once per stay.
MGM Hôtels & Résidences – Résidence Le Roc des Tours offers 39 accommodations with DVD players and espresso makers. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include ski-in/ski-out access, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps and body treatments.
During your stay at MGM Hôtels & Résidences – Résidence Le Roc des Tours, you're just a quick walk from La Mulaterie. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body wraps, massages or body treatments at the spa
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from La Mulaterie and Le Chatelet Ski Lift
  • Pets welcome for a fee (restrictions apply)
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. MGM Hôtels & Résidences – Résidence Le Roc des Tours helps provide the perfect ski holiday with ski storage, ski equipment rentals and ski passes.

Public spaces have free WiFi. This eco-certified hotel also offers an indoor pool, a health club and a sauna. Free self parking is available.

This 4-star Le Grand-Bornand hotel is smoke free.

Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Free self parking on site

Family friendly

  • Arcade/game room
  • DVD player
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (once per stay)

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Room service
  • Separate dining area

More

  • Heating
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Front desk staffed during limited hours
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed during May, June, September, October and November.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 100 per pet, per week
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 500.0 per week
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 100 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8 AM - 8 PM.
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Roc Tours House LE GRAND BORNAND
Roc Tours LE GRAND BORNAND
Roc Tours Le Grand-Bornand
Roc Tours Aparthotel Le Grand-Bornand
Roc Tours Aparthotel
Roc Tours Hotel Le Grand-Bornand
Roc Tours Hotel
Le Roc des Tours
MGM Hôtels & Résidences – Résidence Le Roc des Tours Hotel

MGM Hôtels & Résidences – Résidence Le Roc des Tours Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 1 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 2 out of 24 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Samira, Guildford

Disliked: Cleanliness, property conditions & facilities
Stayed 9 nights in Mar 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roc
Great location close to some nice restaurants in a nice little village adjacent to a sherpa supermarket, great facilities short walk to the slopes
Stayed 7 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - the lower level is only a stone's throw from the ski lifts.
Stayed 7 nights in Feb 2020

10/10 Excellent

MF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities close to slopes
Very enjoyable stay. Modern, roomy apartment, excellent pool and fitness facilities.
Stayed 7 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for a ski trip!
We stayed at Le Roc des Tours for 3 nights and absolutely loved it! Having stayed in a family room, we had brilliant views of the piste, and it was literally a stone's throw away from the ski lifts in Chinaillon. There's a ski shop right below the hotel, which makes it very convenient if you need to rent ski equipments. The ski school and supermarket are only a few mins walk from the hotel. Some of the best restaurants in the village are also just outside the hotel. As for the apartment itself, it is very modern and well-maintained, with everything you need if you choose to cook. You can even order fresh bread every morning from the reception! We also loved the fact that there's jacuzzi/sauna/steam room facilities in the hotel, although it can be quite packed in the late afternoons after the ski lifts shut. In all, we really loved the place, and would definitely choose to stay here again for our next ski trip!
Stayed 3 nights in Feb 2018

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities
CGH high quality
Nice hotel - good amenities as all CGH properties have. Unfortunately we got an apartment facing the road and not the mountains so we will make sure to ask for mountain view next time, still not a bad view. Nice balcony but missing tables and chairs on balcony so you could enjoy lunch in the sun. Gym/Pool/Spa all great as usual CGH standards. Definitely recommend my friends to visit.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De belles chambres au pied des pistes.
Nous avons reçu une chambre spacieuse avec un balcon donnant sur le pied des pistes. L'établissement est très agréable et bien équipé. L'ensemble est propre et bien entretenu. Le personnel est très accueillant et disponible. Enfin, les lieux offrent de belles possibilités d'activités. Je serai curieux de le tester en hiver...
Stayed 7 nights in Aug 2024

10/10 Excellent

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

8/10 Good

Minh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt ophold i rolige og smukke omgivelser
Vi havde problemer med indtjekning, da den information jeg havde fået fra hotels.com var forkert. Receptionen var lukket selv om vi ankom indenfor det tidsrum, der var angivet. Vi kunne heller ikke komme i kontakt med hotellet. Heldigvis fik vi det løst til sidst og receptionisten fik os indkvarteret. Vi havde efterfølgende et behageligt ophold og er glade for de faciliteter, der var til rådighed. Beliggenheden var perfekt til gode vandreture og hotellet ligger i smukke omgivelser med gode muligheder for indkøb og restaurant besøg. Generelt er vi meget tilfredse men giver kun 4 stjerner grundet indtjekningen.
Stayed 3 nights in Jul 2024

10/10 Excellent

Céline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Als wir ankamen und 3h auf unser Zimmer warten mussten,weil wir zu früh waren, konnte niemand an der Rezeption uns Getränke organisieren oder anbieten. Es gab eine Bar, die war zu, aber auch gegen Entgelt konnte wir leine Cola oder Wasser bekommen. Schade.

8/10 Good

Alexander

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nah an der Piste. Moderne Ausstattung. Schöne Geschäfte und Lokale in der Nähe. Leider für 6 Personenwohnung nur ein WC.

8/10 Good

JEAN LUC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour convenable. déplacements vers piscine, spa et réception un peu complexe avec passages extérieures
Stayed 4 nights in Dec 2022

2/10 Terrible

Francois

Disliked: Staff & service, room comfort
Si vous souhaitez un séjour au calme FUYEZ.
Appartement absolument pas insonorisé on entends les pas des voisins. Infernal!!!! Nous avons également eu la chance d’être positionné en RDC face à un bar avec de la musique et DJ jusqu’à 2H du matin donc impossible de dormir et obligé d’aller acheter des boules Quies !!! Nous avons eu le directeur en ligne après deux relances auprès de la réception. Après avoir insisté, ce dernier n’a pas jugé utile de nous changer de chambre alors que la résidence n’était absolument pas complète ( séjour hors saison ). Apparement la satisfaction client n est pas leur problème … aucune solution ne nous a été apporté donc ce n’est pas la peine de faire vos remarques celles ci ne seront pas prises en compte. Les commentaires fabuleux proviennent probablement de personne n’ayant jamais mis les pieds dans un 4 étoiles. De plus, pas de savon pendant plusieurs jours ni solution hydroalcoolique dans le spa alors que la douche savonneuse est préconisée en cette période… Je doute donc de la propreté de cet espace.Piscine et bain bouillonnant froid Pour rejoindre l’espace SPA , local ski… c’est un labyrinthe il faut changer d’ascenseur et d’étage voir même de bâtiment en passant par les parking ou même l’extérieur Bref séjour gâché par ces diverses nuisances. A partir de 20 h il n’y a plus personne à la réception mais surtout aucune possibilité de joindre qui que ce soit et pas de veilleur de nuit A fuir si voulez vous relaxer après une journée de ski !
Stayed 7 nights in Jan 2022

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Appartement langs een lawaaierige straat aan noordkant
Stayed 7 nights in Jul 2019

10/10 Excellent

Selma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utrolig sted
Utrolig flott sted! Vi hadde et opphold på 2 dager i begynnelsen av juli. Stedet er super rent. Her kan man spise bra samt nyte utsikten på de Alpene. Mye for pengene om sommeren.
Stayed 2 nights in Jul 2019

10/10 Excellent

Ollivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle résidence bien placée!
belle résidence, moderne, jolie, et bien placée. Taille raisonnable qui la rend aussi agréable. Un coté de la résidence donne sur le bas des pistes, l'autre sur l'artère vivante du village, donc l'emplacement est idéal.
Stayed 2 nights in Mar 2019

10/10 Excellent

Bastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice facility with good location
Very nice, new and clean facility. Good value for money. Nice spa. Nice room with good view. Good location in village Chinaillon and easy access to slopes. Bakery products can be ordered to reception (even the price couldn’t be told but it was cheap). They have elements to be excellent, but... Service had some oddities. We tried to ask from reception tips to bus trip to La Clusaz - they kind of tried to help with several people but really didn’t. We missed first bus to Clusaz cause ski locker wasn’t open in the morning and hotel didn’t have access to locker at all by themselves. It would have been easy to tell this while telling routes... Also payment process lags - no final invoice received after 2 weeks and payment is not settled even I paid with valid MasterCard. Overall I feel pretty satisfied with little reservation. If you are a Frenchmen everything is likely easier. We might had just bad luck but I recommend to mentally be prepared a be flexible.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe résidence tout confort au pied des pistes au Grand Bornand Chinaillon. Accueil professionnel et très agréable.
Stayed 7 nights in Dec 2017

10/10 Excellent

stéphanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Gérard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recommander fortement
Rien à redire, c'était top de chez top !

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super bien placé et de super qualité
Merveilleux !