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Les Terrasses Poulard

3.0 star property

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Photo gallery for Les Terrasses Poulard

Restaurant
Restaurant
View from room
Daily buffet breakfast (EUR 12 per person)
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Grande rue B.P. 18, Le Mont-Saint-Michel, Manche, 50170
  • Mont-Saint-Michel
    ‪1 min walk‬
  • Mont-Saint-Michel Abbey
    ‪1 min walk‬
  • Mont-Saint-Michel Tourism Office
    ‪1 min walk‬
  • Dinard (DNR-Dinard - Pleurtuit - Saint-Malo)
    ‪50 min drive‬

Room options

View all photos for Triple Room - Saint Michel Annex

Triple Room - Saint Michel Annex | Desk, free WiFi, bed sheets

Triple Room - Saint Michel Annex

  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double Room La Licorne Village Bay View

Desk, free WiFi, bed sheets

Double Room La Licorne Village Bay View

  • 12 sq m
  • Bay view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room The Unicorn Village

Desk, free WiFi, bed sheets

Double Room The Unicorn Village

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Annex Saint Michel

Desk, free WiFi, bed sheets

Double Room Annex Saint Michel

  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Les Terrasses Poulard

Bayside hotel with free local area shuttle and 24-hour front desk
Along with a restaurant, this smoke-free hotel has self parking and a 24-hour front desk. Free WiFi in public areas and a free area shuttle are also provided. Additionally, free newspapers, tour/ticket assistance and a front desk safe are on-site.
Les Terrasses Poulard offers 29 accommodations with complimentary bottles of water and a hairdryer. 102-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Les Terrasses Poulard. During your stay, you're just a quick walk from Mont-Saint-Michel. Free WiFi in public areas, a free area shuttle and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 17.5 mi (28.2 km) from St. Gervais Basilica
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. A free area shuttle within 500 metres is available. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Les Terrasses Poulard. Parking is available for a fee.

This 3-star Le Mont-Saint-Michel hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
Les Terrasses Poulard has a restaurant on site.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking; reservations required
  • Free area shuttle up to 500 metres
  • Area shuttle
  • Parking on site (EUR 14 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A restaurant

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the bay

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 102-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Self-parking fee: EUR 14 per day
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Terrasses Poulard
Terrasses Poulard Hotel
Terrasses Poulard Hotel Le Mont-Saint-Michel
Terrasses Poulard Le Mont-Saint-Michel
Les Terrasses Poulard Hotel
Les Terrasses Poulard Le Mont-Saint-Michel
Les Terrasses Poulard Hotel Le Mont-Saint-Michel

Les Terrasses Poulard Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 201 out of 622 reviews
Rating 8 - Good. 220 out of 622 reviews
Rating 6 - Okay. 126 out of 622 reviews
Rating 4 - Poor. 53 out of 622 reviews
Rating 2 - Terrible. 22 out of 622 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Soo Hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우 친절한 직원들...
매우 친절한 직원들... 바닷가에서 갑자기 사고로 손을 다쳤는데 직원들이 매우 친절하게 응급조치를 해주어 무사히 치료받았음. 직원들의 대응이 매우 훌룡했음
Stayed 1 night in Nov 2024

8/10 Good

Meetha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is excellent! I would highly recommend staying on the island instead of staying in the standard hotels at the other end of the causeway. The other end is standard tourist places. I loved staying on the island as we could roam about in the evenings and mornings and really feel like we were staying somewhere back in time. The evening views were breathtaking. Les Terrasses Poulard was a very good value. Bathrooms were very clean and new. Beds were comfortable. The room we had was very tiny and my partner and I bumped into each other regularly. The carpet needs changing. The breakfast was very good and the staff responsive. I'm glad that I stayed here. Make sure you have the mussels and oysters and Cafe Normandy!
Stayed 2 nights in Oct 2024

8/10 Good

Charlotte

Travelled with group
Liked: Cleanliness, amenities
Stayed 1 night in Sep 2024

2/10 Terrible

Hideliza

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible check in and reception
Avoid this hotel they don't care about the welfare of guests! We were all wet when we arrived as it was raining hard. The two persons at the reception seemed too busy to even say Bonjour to us and ignored us for maybe 30 seconds. She did not even offer a towel to help us get dry. That is the least of my complaint though, she gives us directions to our room and says it is about 5 minutes walk which is really far when it is raining. They did not offer an umbrella and I was told later that they didnt have one. We could not find the annex on our own so by now we were really soaking wet, it was dark and the restaurant that they were referring to did not have a name in front instead only had a menu that had its name on it. The room is not really 5 mins, it was closer, and the door name would not be visible from the main street specially on a dark rainy day. One of us went back to the reception and told the other guy that he needs to accompany us so we can find the room. The initial response we got was that he can't because he will get wet!!! Imagine being soaking wet and getting such response! He eventually helped get us there. I complained to this guy that this is the worst reception we got from years of travel, and he proceeds to say that they have 130 rooms and were busy with a group bookings but he was sorry. I had more to say about the attitude of the person who checked us in but there is limited space here..The trashcan also still had trash from the previous guest!
Stayed 1 night in Oct 2024

8/10 Good

karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bathtub was too deep to get in or out safely
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great place to stay on the island.
Stayed 1 night in Oct 2024

8/10 Good

Spring

Travelled with partner
Liked: Cleanliness, staff & service
The room was quiet and small had windows that opened which was nice cause the room was very warm after all the walking. The staff member walked us to our room as the rooms are not by where you check in at. We got there very late so that was helpful. The breakfast in the morning had your normal selections breads meats and cheeses.
Stayed 1 night in Oct 2024

6/10 Okay

Young

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It's very old. Flies, flies,flies. Staff is very snobby. Just sit and don't do much. 😂 I wish I was an employee there. The best job. Just sit and say I don't know. 😂 Perfect job.
Stayed 2 nights in Sep 2024

8/10 Good

Dianne

Liked: Cleanliness
Hard for seniors because of stairwells
Stayed 1 night in Sep 2024

2/10 Terrible

Ellen

Stayed 1 night in Sep 2024

10/10 Excellent

Jean

Stayed 2 nights in Sep 2024

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!!!
The hotel was clean and cozy, easy access to restaurants and shoppingStaff were very friendly and helpful. We loved it here
Stayed 1 night in Aug 2024

4/10 Poor

Mary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Julius L.

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
GREAT PLACE AND COMFORTABLE
Stayed 1 night in Sep 2024

6/10 Okay

joel

Basic accommodations
This is a bare bones basic room on Mont Saint Michel. It's small, no AC and a basic bathroom. It does the trick if you want to stay on the island
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Connie

Travelled with family
I absolutely loved Mont St Michel, but I wouldn’t stay on the Mont again if I were to go back. The buildings are old and that’s just a fact. Rooms cramped, loads of stairs, and it was expensive to stay there. The staff were nice. The beds were clean and comfy. The bathroom was clean too, but the room was sooooo hot. Opened the window for fresh air and the windowsills were very grimy, the room was right above the public restrooms which are like outhouses so the banging of the doors all night long. The rampart walk was right across from our room so with the window open, people could see right in. Lots of flies in the corridor. We arrived about 6:30pm and had a really, really hard time finding a place for dinner (places were either closed, or jam-packed, although one restauranteur did ask if we were staying on the Mont which I think gave us an advantage over people just visiting). Next time I’d stay nearby and just visit for the day.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
The hotel was just what we expected for such a rural area. There was no A/C, so please beware of that. Additionally, if you have issues with folks walking by your window & able to look in, please check on the type of room before committing!
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Mont St Michel was very crowded when we visited. Check in was not until 4pm. At 3pm we asked for suggestions as to where we could wait until 4pm. No one was able to help us. Perhaps the staff was as hot and overwhelmed as we were
Stayed 1 night in Jul 2024

10/10 Excellent

Jocelyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Help with luggage up the stairs would be an asset
Stayed 1 night in Jul 2024

10/10 Excellent

DONG

Stayed 1 night in Jul 2024

2/10 Terrible

Katherine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I am so disappointed by this property. I was travelling with a group of 8, 6 of whom have mobility limitations. I have been to Mt. St. Michel before and know about the challenges they would face. I talked at LENGTH with the property about the booking to ensure that our group would have the 3 rooms on the main floor so that there was a minimum of steps that the seniors with mobility restrictions I was travelling with would have to contend with. I made the reservation 9 months in advance, and called back a few times to make sure that the mobility restrictions were understood. When we arrived, they had given all but 1 of the main floor rooms that we had reserved away to other guests. This meant that people with mobility issues (and who have disability cards) had to climb several flights of stairs in addition to the ones that they knew about. This is so disappointing. One room was switched hours before we arrived because someone complained. So instead of stating that (as was written in the notes) there was a person with disabilities destined for that room, they switched them so my nearly 80 year old mother had to climb another three flights of stairs! In speaking with reception, the file was 'clearly marked they had disabilities so he didn't know what happened'. If you are a traveller with disabilities beware, they will change out your room to someone without a disability if they complain about the stairs and it will make your journey worse. DO NOT RECOMMEND.
Stayed 1 night in Jul 2024

6/10 Okay

Valentin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff neither helpful nor friendly. Our room was very noisy and in a quite poor condition.
Stayed 2 nights in Jul 2024

6/10 Okay

Elizabeth

Travelled with partner
Liked: Staff & service
The people working the front desk were helpful and friendly. Out room (facing street) was a little shabby, and the bathroom has a strong vinegar smell. The thing that was strange was we saw lots of flies in the hallway. Why? We noticed there were bags of garbage there, maybe collected from other places and delivered at that location.
Stayed 1 night in Jul 2024