28 Jul 2019 by Alessandra e Andrea
Dear guest, thank you for taking the time to evaluate Palazzo Belsanti. We are sorry that you were not fully satisfied with your stay and we invite you to write to tell us your feedback and tell us what we could improve. Thank you!
30 May 2019 by Andrea - Owner
Gentilissimo Ospite, grazie per aver “recensito” Palazzo Belsanti e per aver sottolineato la nostra disponibilità. Fortunatamente, nonostante la “recensione” anonima, riporteremo informazioni precise, essendo a conoscenza dell’autore della stessa. Ci teniamo ad alcune precisazioni che riteniamo saranno utili ai nostri futuri ospiti: - La stanza che ha prenotato, ponendo poca attenzione alle caratteristiche della stessa, ha una superficie di 25mq. Come normative richiedono ha finestra e illuminazione naturale, anche non disponendo di affaccio su viale principale, caratteristica CHIARAMENTE scritta sulla descrizione di tutti i portali dove compare la nostra struttura. - Le abbiamo proposto, su sua richiesta, una soluzione diversa e l’unica disponibile, di cui liberamente non ha accettato il costo (Junior Suite, 40mq) - Ha liberamente richiesto un check-out anticipato, pagando quanto dovuto, comunicando la necessità di andar via prima causa problemi familiari che, leggendo questa recensione, erano evidentemente una motivazione non vera. - infine, in merito al parcheggio, le ricordiamo che siamo un B&B senza parcheggio privato, bensì con diverse soluzioni utili attorno alla struttura, di cui i nostri precedenti ospiti hanno ampiamente riconosciuto la comodità tramite Recensioni su altri portali. CI SCUSIAMO CON I NOSTRI FUTURI OSPITI SE QUESTA RISPOSTA POTREBBE RISULTARE “RIGIDA” MA DIFENDIAMO FERMAMENTE L’OTTIMA REPUTAZIONE DELLA STRUTTURA ED IL NOSTR IMPEGNO GIORNALIERO MA SOPRATTUTTO NON ACCETTIAMO VALUTAZIONI NON ADERENTI ALLA REALTÀ. OGNI FOTO E DESCRIZIONE DI PALAZZO BELSANTI È FEDELE AL 100% ALLA REALTÀ. Grazie
15 May 2019 by Alessandra e Andrea
Thank you for reviewing Palazzo Belsanti. We are really happy to know that your stay at Palazzo Belsanti was pleasant, appreciated and positive. Thank you for reviewing your experience with numerous details and information that will be very useful to our future guests. Hoping to welcome you again very soon, thank you. Andrea and Alessandra
As a guest of Palazzo Belsanti, you'll find a rooftop terrace, coffee/tea in common area, and concierge services. Public spaces have free WiFi. Palazzo Belsanti also features laundry facilities and dry cleaning/laundry services. This Lecce bed & breakfast is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free parking nearby
Palazzo Belsanti offers 9 air-conditioned accommodations with minibars and complimentary dressing gowns. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and fans. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a local cuisine breakfast daily from 7:30 AM to 11:30 AM.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
The front desk is open during the following times:
This property's front desk is open during the following times:
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and on-site parking. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.