Pilgrim Inn

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Dates

January 2025

February 2025

Individually decorated, individually furnished, desk, laptop workspace

Overview
Rooms
Location
Policies

Popular amenities

Laundry

Pet-friendly

24/7 front desk

Housekeeping

Air conditioning

Parking included

Explore the area

165 Housatonic St, Lee, MA, 01238

Animagic Museum of Animation
13 min walk
Berkshire Mountain Country Store
14 min walk
Lee Premium Outlets
19 min walk
Hudson, NY (HCC-Columbia County)
46 min drive

Room options

Presidential Suite, Multiple Beds, Non Smoking, Balcony

Sleeps 6
3 Queen Beds

Exclusive Room, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

Comfort Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

About this property

Hotel in Lee with free parking

Along with dry cleaning, this hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and a garden.

Pilgrim Inn offers 24 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Flat-screen televisions come with premium cable channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Pilgrim Inn, you're just a quick walk from Housatonic River. Features include free WiFi in public areas and free self-parking, plus dry cleaning service.

Free WiFi
Free self-parking
Services include dry cleaning/laundry
On-site recreation includes a playground
Steps from Housatonic River and 12 minutes on foot from Lee Library
Pets welcome for a fee

Pilgrim Inn offers its guests a garden, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Pilgrim Inn also features express check-in, express check-out, and discounted use of a nearby fitness facility. Free self parking is available. You'll have access to the health club at a partner property.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Things to do

18-hole adjacent golf course
Golf caddies
Golf carts
Golf clubs/equipment
Playground
Pro golf shop

Family friendly

In-room microwave
Laundry facilities
Mini-fridge
Playground
Soundproofed rooms

Conveniences

24-hour front desk
Guidebooks
Laundry facilities

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Room amenities

Bedroom

Blackout drapes

Bathroom

Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with premium cable channels
Hulu
Netflix
Streaming services

Food and drink

Coffee/tea maker
Freezer
Microwave
Mini-fridge
Restaurant dining guides

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Free local calls
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Phone
Portable fan
Separate sitting area
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM

Early check-in subject to availability

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 25 per pet, per night
Maximum 1 (weight limit: 14 lb per pet)

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10.0 per day.

Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: USD 10.0 per day
Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0004721500

This property accepts credit cards and cash

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pilgrim Inn Lee

Pilgrim Inn Hotel

Pilgrim Inn Hotel Lee

Pilgrim Inn Reviews

5.8

6.4/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

10/10 Excellent

Jigar

Travelled with family, Business traveller

26 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Safe

Stayed 1 night in Sep 2024

10/10 Excellent

Jigar

Travelled with partner

25 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice room

Stayed 1 night in Sep 2024

6/10 Okay

Joel and Susan

25 Sept 2024

okay place

Stayed 1 night in Sep 2024

6/10 Okay

Cassandra

24 Sept 2024

Disliked: Property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Zoe

Travelled with family, Travelled with pets

23 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Felt so safe, the staff was so kind, super convenient location. Loved it!!

Stayed 1 night in Sep 2024

2/10 Terrible

Jody

Travelled with family

23 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crap just crap

I go to hotel and was met by 4 police and people living in rooms .. garbage everywhere. Could not get iin room keys did not work.. ended up not staying .. this place is crap

Stayed 1 night in Sep 2024

2/10 Terrible

Jane

Travelled with family, Travelled with pets

14 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool was closed and it looked like it wasn't even being worked on. There was an ice maker and it was turned off. the shower took a long time to get hot and drained very slow so when you went to take a shower you were standing in several inches of cold water. You couldn't inform the staff because there was nobody there. Everything was done over the phone.

Stayed 1 night in Sep 2024

8/10 Good

Valarie

10 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

6/10 Okay

Stephen

9 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

7 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

No one was there to check you in, you had to call a phone number and the man walked you through how to swipe your Card to create a key to get into your room, the ice machine did not work, There was no hot water in the bathroom sink. The room itself was dark and VERY outdated.

Stayed 1 night in Sep 2024

8/10 Good

Jim

6 Sept 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

I didn't see any staff members on site. When I went to the office to check in, I had to call a posted number. The person who answered instructed me how to process my credit card and program my room keys on equipment in the office. I accomplished both successfully. My room #103 was very basic, showing wear and tear, but clean. My bed was comfortable. The heating/ A/C unit was adequate, but outdoor temperatures were mild. The room door did not latch when closed normally, probably due to building settling. The deadbolt worked OK for when I was in the room. I found that, by lifting the door handle with the door closed, I could get the latch to operate, so I was able to lock the door and provide security for my belongings when I wasn't in my room.

Stayed 1 night in Sep 2024

8/10 Good

Jane

Travelled with partner

1 Sept 2024

Liked: Cleanliness

We did enjoy our stay. I called ahead to ask about late check-in and the man who answered the phone was borderline rude and snippy. We arrived in the afternoon after rearranging our life and checked it. What infuriated me was that when we arrived back after our event, there were people checking in. The young man on the desk in the afternoon was very friendly and very polite.

Stayed 1 night in Aug 2024

2/10 Terrible

Betty Ann

Travelled with family

31 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

There was no person to check you in or to seek assistance. Everything is worn and tattered.

Stayed 2 nights in Aug 2024

10/10 Excellent

Valarie

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Simone

Travelled with family, Business traveller

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Staff Camren and Heidi were both very friendly and helpful. I wish the pool was opened. Camren mentioned that is still needed to be repaired.

Stayed 1 night in Aug 2024

6/10 Okay

April

Travelled with family

24 Aug 2024

Disliked: Staff & service, amenities

We arrived at check-in time but no one was on hand to check guests in - we had to call a number which was at the desk, and when someone answered (after several attempts) he talked us through inserting the credit card in the credit card machine, and putting the blank keys through the kay machine. No one was on hand to receive the keys when we checked out, and there was no key drop box, so we left the keys in the room. There were shampoo, conditioner, and body wash dispensers in the shower, but they were empty, and there were bars of soap, but no shampoo or conditioner.

Stayed 1 night in Aug 2024

4/10 Poor

Xiaofeng

23 Aug 2024

Liked: Cleanliness, amenities

Disliked: Staff & service

I checked in at 4pm, and got in at 5pm. Since I was very tired, the delay made it very unpleasant.

Stayed 1 night in Aug 2024

2/10 Terrible

Peggy L

Travelled with family

19 Aug 2024

Disliked: Cleanliness, amenities

This place is run remotely from the Phillipines. They do not always answer the phone. Office jiurs are limited. Security is scary. Cleaning staff works hard. Crazy situation with full time residents.

Stayed 3 nights in Aug 2024

2/10 Terrible

Wanda

18 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Location was good. Reason I chose it. No staff at check in desk. Everything by phone. Difficulty using electric keys to enter room. Couldn’t watch/use tv. Called staff from 5:30 pm until 10:30 pm no one came to assist. Sheets & pillowcases on bed not fresh. Had to change myself. I will be requesting a refund for what I paid. Very disappointed

Stayed 1 night in Aug 2024

8/10 Good

Kathleen

17 Aug 2024

Liked: Cleanliness, staff & service

It was quiet, remote buttons didn't Sll work

Stayed 1 night in Aug 2024

4/10 Poor

Mari

Travelled with family

7 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

If you are looking for a location in Lee, this is very convenient to the highway. Property is old and hasn't been updated in years.

Stayed 1 night in Aug 2024

8/10 Good

Richard

6 Aug 2024

It was a strange check-in, done remotely, but everything worked out fine. The on-site staff was very helpful.

Stayed 1 night in Jul 2024

8/10 Good

Mary jo

3 Aug 2024

Liked: Room comfort

Stayed 1 night in Aug 2024

2/10 Terrible

Ellen, Meriden

Travelled with family

3 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The young man at the front desk was nice. That's the only good thing about this place. To access our room, we had to climb stairs outside to the second floor and try to access the door absolutely covered with dead bugs. Keys didn't work. A second set didn't work. Not helpful when you have luggage and food in 95 degree heat. Finally found a door that had been taped open. Room gross. Unable to change the channel on the TV. Fan in the bathroom sounded like it was ready to give up. Electrical sockets taped over. Dead flowers "decorating" the hallway along with a fly swatter. Fire extinguishers hadn't been inspected since April of 2022. Overall, better to avoid The Pilgrim Inn. Dreadful!

Stayed 1 night in Aug 2024

2/10 Terrible

david

Travelled with family

2 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Arrived at 5pm, check-in time is 3pm. Was told my room was not ready. Then the clerk said there was another room that was ready, and checked in. Didn't realize till that evening when I came back to room that the sink drain was cracked and every time I used the sink, water sprayed on the floor around my feet. Wound up using the tub for hand washing, etc. Not acceptable.

Stayed 1 night in Jul 2024