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"They were short staffed, breakfast facilities very poor, had paper cups for breakfast Surprised for such a large establishment to be so disorganised " More
23 May 2024 by Daniel
Dear Anne-Marie,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your overall stay, and we appreciate your rating of 8 out of 10.We apologize for the inconvenience caused by the issues you encountered with breakfast. It's important to note that while we take responsibility for all aspects of our guests' experience within the hotel, including facilitating breakfast, our breakfast service is managed by a third-party provider. Nonetheless, we understand that ultimately, it reflects on us, and we apologize for any disappointment.We're sorry to hear about the shortage of staff and the poor organization of the breakfast facilities. Your feedback is valuable to us, and we'll address these issues with the breakfast team to ensure that necessary improvements are made.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,
21 Oct 2023 by Ibis Styles
Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your stay with us and it was a brilliant location for you! We hope to see you again soon.
22 May 2023 by Charlotte
We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Ibis Styles Leeds City Centre Arena
2 Nov 2022 by connor
Thank you for your review of our hotel! Your feedback is very much appreciated! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Connor Guest Service Supervisor
25 Jun 2022 by Angel
Thank you so much for taking the time to give us your feedback, we are extremely pleased to hear you enjoyed your stay here with us and our staff made you feel welcome
24 Apr 2022 by Angel
Thank you so much for taking the time to write such a lovely review. We are more than pleased to hear you had a lovely stay and our staff made you feel welcome. We do hope it is not to long before you return.
WiFi is free in public spaces. There's an onsite business centre. A library, a terrace, and coffee/tea in common area are also featured at the eco-certified ibis Styles Leeds Centre Arena. For a fee, parking is available. This 3-star Leeds hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Offsite parking discounted rates available
Ibis Styles Leeds Centre Arena offers 134 air-conditioned accommodations with a hairdryer and free toiletries. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
