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"The staff were extremely welcoming and friendly. The room was lovely and big, nice and comfortable. Very comfy bed and lovely linens. Was disappointed ... " More
10 Mar 2024 by Manish Dhruve
Dear WendyThank you so much for sharing your great feedback regarding your stay at Holiday Inn Leicester!I shared your comments with our team. I am glad to see that you mostly your experience with us and I am sure that this feedback served as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I also want to apologize for not meeting your expectations and an opportunity to eat in our restaurant.We appreciate you sharing your comments and we hope to have the opportunity to welcome you back soon.Best Regards, Manish DhruveOperations Manager
23 Mar 2020 by Alex
Thank you for taking the time to review our hotel after your recent stay. I am sorry overall you found your experience to be average, if you wish to discuss any part of your stay further please do not hesitate to contact us directly.
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 6 meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 5468 square feet (508 square metres) and includes conference space. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Leicester, an IHG Hotel. This 4-star Leicester hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Holiday Inn Leicester, an IHG Hotel offers 194 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Leicester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:30 AM to 10:00 AM.
Open Lobby – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
