The Constance, The Whitlock, & The Dewey By The Lenox Collection

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Dates

January 2025

February 2025

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn) | Free WiFi, bed sheets

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Gym

Housekeeping

Parking included

Air conditioning

Free WiFi

Explore the area

11 Old Stockbridge Road, P.O.Box 1717, Lenox, MA, 01240-1717

Lenox Library
2 min walk
The Bookstore
4 min walk
Ventfort Hall Mansion and Gilded Age Museum
8 min walk
Pittsfield, MA (PSF-Pittsfield Municipal)
12 min drive

Room options

Deluxe Room, 1 King Bed (Whitlock Inn)

Sleeps 2
1 King Bed

Standard Room, 1 King Bed (Dewey Inn)

17 sq m
Sleeps 2
1 King Bed

Standard Room, 1 Queen Bed (Dewey Inn)

12 sq m
Sleeps 2
1 Queen Bed

Double Room, 2 Double Beds (Whitlock Inn)

Sleeps 4
2 Double Beds

Shower, designer toiletries, hair dryer, towels

Standard Room,1 Queen Bed(Constance Inn)

Sleeps 2
1 Queen Bed

Deluxe Room, 1 King Bed (Dewey Inn)

32 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 Queen Bed (Dewey Inn)

Sleeps 3
1 Queen Bed

Room, 1 King Bed (Whitlock Inn)

22 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds (Whitlock Inn)

24 sq m
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed (Whitlock Inn)

22 sq m
Sleeps 2
1 King Bed

Standard Room, 1 Queen Bed (Whitlock Inn)

17 sq m
Sleeps 2
1 Queen Bed

Deluxe Room, 1 King bed (Constance Inn)

Sleeps 2
1 King Bed

Room, 1 Queen Bed (Constance Inn)

Sleeps 2
1 Queen Bed

Standard Room,1 King Bed (Constance Inn)

Sleeps 2
1 King Bed

Room, 1 Queen Bed (Whitlock Cozy Queen)

Sleeps 2
1 Queen Bed

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

39 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed (Dewey Carriage House)

19 sq m
Sleeps 2
1 Queen Bed

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

39 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds (Constance Inn)

Sleeps 4
2 Queen Beds

Room, 1 Queen Bed (Constance Cozy Queen)

Sleeps 2
1 Queen Bed

Deluxe Room, 1 King Bed (Whitlock Inn)

28 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 Queen Bed (Constance Inn)

Sleeps 2
1 Queen Bed

Similar properties

Pet-friendly

Parking included

Free WiFi

Restaurant

for 1 night

includes taxes & fees

5 Jan - 6 Jan

Pool

Restaurant

Air conditioning

Tennis court

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel in Lenox with free breakfast and fitness centre

This smoke-free hotel features a fitness centre, coffee/tea in a common area and concierge services. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a library, express check-out and wedding services.

The Constance, The Whitlock, & The Dewey By The Lenox Collection offers 66 air-conditioned accommodations with complimentary bottles of water and designer toiletries. Televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Lenox hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Constance, The Whitlock, & The Dewey By The Lenox Collection gets high marks from our customers. During your stay, you're just a quick walk from Lenox Library. Free WiFi in public areas, free self-parking and a gym are available.

Free continental breakfast served daily
Free WiFi
Free self-parking
Services include a concierge and wedding services
On-site recreation includes a gym, Pilates classes and yoga classes
Guests have great things to say about the location and the helpful staff
Steps from Lenox Library and 4 minutes on foot from The Bookstore

Free breakfast is available daily. WiFi is free in public spaces. A fitness centre, a library, and coffee/tea in common area are also featured at The Constance, The Whitlock, & The Dewey By The Lenox Collection. The hotel can provide concierge services and wedding services. Self parking is free.

This 3.5-star Lenox hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site

Food and drink

Free continental breakfast available daily 7:00 AM to 9:00 AM
Coffee and tea in common areas

Things to do

Fitness classes
Gym
Library
Pilates classes
Yoga classes

Conveniences

Limited-hour front desk

Guest services

Concierge services
Housekeeping (daily)
Wedding services

Accessibility

No lift
Thin carpet in room

Room amenities

Bedroom

Bedsheets provided

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

TV with cable channels

Food and drink

Free bottled water

Air conditioning

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0005001520

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Rookwood Inn

Rookwood Inn Lenox

Rookwood Lenox

Rookwood Inn

The Constance

The Lenox Collection

The Constance The Whitlock The Dewey By The Lenox Collection

The Constance, The Whitlock, & The Dewey By The Lenox Collection Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Anne S

23 Sept 2024

Beautiful location.

Stayed 1 night in Sep 2024

10/10 Excellent

Maria A L

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful building and considerate staff. It is ready to walk downtown from here and just as nice to spend a few hours reading in the porch.

Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The breakfast is mediocre-- coffee cold my first day (OK the second). No cereal except granola. Congested area.

Stayed 2 nights in Sep 2024

10/10 Excellent

Keith

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy Gwen

19 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Dewey

Planned this overnight stay with the intent to have a B&B experience. I travel for work, so needed a change from chain hotels. This is a gem! I stayed at the Dewey, and would return for future stays. Located in an older home, it has beautiful outdoor space and gardens, a large library with games, a piano and fireplace. My room was nicely decorated and appointed and cool upon arrival (temps were in the high eighties), comfortable & immaculate room. Quiet location just a couple of minutes walk from downtown with shops and restaurants. The kitchen was stocked with fresh fruit, snacks, tea/coffee and ice--very nice touches. Breakfast is down the road at the check-in hotel, and the porch was available to have your coffee or meal. Just a wonderful find--I would highly recommend a stay.

Stayed 1 night in Sep 2024

10/10 Excellent

Diane

15 Sept 2024

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family

14 Sept 2024

Liked: Cleanliness, staff & service, room comfort

1. Logan, concierge person, was great. He waa auper friendly and helpful with all the Qs i had. 2. Location great and vive very charming and relaxing. 3. Room itself- just okay- the head board and the floor are uneven, even though things were "clean" they werent "hotel 4 star clean"- mostly i assume because of the diff standards they have- idk. But the bathroom looked nice but functionality waa not great. The sink was falling off the wall and we could barely touch it l. The shower waa backed up so if you showered you were upto your anklesin water woth the sense of the water flooding out of the shower stand and onto the floor...not great at all.

Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

12 Sept 2024

Charming town...charming place

Stayed 1 night in Sep 2024

6/10 Okay

Stephanie, Park City

Travelled with partner

10 Sept 2024

Liked: Cleanliness, staff & service

When we arrived there was no one at the desk for a while. Once Logan showed up at the check in desk we were given our room. Logan explained that they didn’t have a key to the room but would open it for us and try and locate the key. No go. But he said he would be happy to lock up for us. Unacceptable. Why would you give us a room without a key? We told him that was a hard no. He changed our room thank goodness, which should have happpened from the start. They were short staffed a weren’t able to offer housekeeping. Someone did knock at one point and offered us additional towels but that was it. Just not impressed and won’t be returning.

Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

9 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Eric

5 Sept 2024

Liked: Amenities

Great mattresses! Spotlessly clean for an old house. Friendly and helpful staff. Very good coffee but rest of breakfast just ok. Still, would stay again and would recommend.

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My room was full of light and very comfortable. I loved the location - right in the middle of Lenox and walkable to restaurants, shops, etc. Brunch at the restaurant was delicious!

Stayed 1 night in Aug 2024

6/10 Okay

Richard

2 Sept 2024

Liked: Cleanliness, staff & service

Booked a room for 3 adults not realizing that once we checked in we were given a room at the Dewey in which access to our bathroom was across the hall. Also, my wife has trouble walking so our room on the 3rd floor was a bit of a challenge, given there was no elevator. We only stayed one night so we just dealt with it.

Stayed 1 night in Aug 2024

10/10 Excellent

Phitsamay

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely accommodations

The staff was very accommodating during our late check-in. We had gone to a concert that ended past the 10 p.m. check-in. Brenda and Noah checked in with us and ensured we had all the necessary information. The room was quaint. We appreciated the nose-cancellation sound machine, which helped drown out the neighbors' chatter. They also provided a lovely continental breakfast . We would return here the next time we attend a Tanglewood concert.

Stayed 1 night in Aug 2024

6/10 Okay

holly

Travelled with group

31 Aug 2024

Disliked: Staff & service, amenities

Stayed 1 night in Aug 2024

6/10 Okay

Sheila

26 Aug 2024

Liked: Staff & service

Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Travelled with partner

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Happy with stay. Thank you.

Stayed 1 night in Aug 2024

6/10 Okay

Amy

Travelled with partner

26 Aug 2024

Liked: Cleanliness, staff & service

Our room number 8 had an old type of odor so we opened the window. There was one lonely chair in the room. So my husband sat on that and I could either sit on the bed or the floor. Something was wrong with the dining room; so not open for dinner or brunch; which was one of the reasons we booked the inn. Would not stay again.

Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

26 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Justin

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very cool rooms, I enjoyed the colonial aesthetic.

Stayed 1 night in Aug 2024

8/10 Good

Luca

Travelled with family

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

jongsei

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

2/10 Terrible

Melvin, Toronto

25 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Rooms were furnished with low-quality amenities (bed; dresser; desk, rug) that had appearances of having been acquired at a Thrift Shop. Room was not cleaned between day #1 and day #2 stay. There is literally no lighting along the front stir entrance, which was extremely unsafe. Three calls to the central desk manager @ Constance were never responded to, even though phone contact was provided in voicemails left. With no on-sight manager at the Dewey, I felt no personal connection to the Inn whatsoever. A thoroughly disappointing experience, across the board.

Stayed 2 nights in Aug 2024

6/10 Okay

Tammy

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

We stayed in the Whitlock. The location was fabulous. The hotel itself is run down, with worn carpet on the stairs and hallways. The room was adequate, nothing special. No water bottles , no mini fridge, no clock. It was impossible to darken the room much at night, as the pull down shades allow light at the edges. The bed was just ok. However, the Whitlock most definitely has the best location for walking to shops and restaurants.

Stayed 2 nights in Aug 2024

8/10 Good

Casey

Travelled with partner

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We stayed in the Constance. So pretty much everything was fantastic. Great staff and is a perfect place to stay for seeing a show at Tanglewood. The reason for the reduced star is because the walls are paper thin, you can hear everything. They do provide a white noise generator to help keep conversations personal but that can only go so far. Overall great just not excellent. I do not know if this is the same situation at the other two locations.

Stayed 1 night in Aug 2024