Concierge services, express check-in and express check-out are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a front desk safe, multilingual staff and a reception hall are on-site.
Hôtel de France offers 22 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels.
Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
During your stay at Hôtel de France, you'll be within walking distance of Bollaert-Delelis Stadium. Free WiFi in public areas, breakfast (surcharge) and a round-trip airport shuttle (surcharge) are available.
Free WiFi
Buffet breakfast served daily for a fee
Amenities include a front desk safe, meeting rooms and multilingual staff
14 minutes on foot from Bollaert-Delelis Stadium and a 4-minute drive from Louvre-Lens
Airport shuttle service available for a fee
Pets welcome for a fee (restrictions apply)
As a guest of Hôtel de France, you'll find multilingual staff, concierge services, and express check-in. Public spaces have free WiFi. Hôtel de France also features express check-out and a front desk safe.
This Lens hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Return airport shuttle (surcharge)
Food and drink
Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 9.90 for adults and EUR 9.90 for children
Conveniences
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Business services
Meeting rooms
Accessibility
No lift
Room amenities
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
More
Desk
Heating
Policies
Check-in
Check-in start time: 1:30 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
The front desk is open Monday - Saturday (8:00 AM - 11:00 PM) and Sunday - Sunday (6:00 PM - 11:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Reception hours are 7 am to Noon and 1 pm to 11:30 pm Monday to Thursday, 7 am to Noon and 3 pm to Midnight on Friday, 8 am to Noon and 1 pm to Midnight on Saturday, 8 am to Noon and 6 pm to 10 pm on Sundays.
Access methods
Staffed front desk
Pets
Pets: EUR 10 per pet, per night
Maximum 1 (weight limit: 22 lb per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 9.90 for adults and from EUR 9.90 for children
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property's front desk is open during the following times:
Monday - Saturday: 8:00 AM - 11:00 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Hôtel France Lens
France Lens
Hôtel de France Lens
Hôtel de France Hotel
Hôtel de France Hotel Lens
Hôtel de France Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel was opposite Lens train station so ideal for the RWC trip we had. The hotel didnt open after lunch until 2pm... on the details it said 1.30pm & on the door of the hotel 1pm. The lady was very welcoming once she arrived though. Very basic room & the bed wasn't very comfortable.... our sons single bed was comfy.p
Travelled for work and booked 2 rooms - #1 the towels were moist/ wet and resting on the end of the bed. Guy at reception wasn't bothered. #2 smelled damp with mould in the bathroom. Both had unclean bedsheets, looked very grubby, curtains wouldn't fully close and not even a coffee in the morning.
Avoid this place. There is nothing positive to note about our experience
Verified traveller
Stayed 1 night in Aug 2018
6/10 Okay
Edward, Edmonton
6 Jul 2017
Liked: Cleanliness
Hotel is in the middle renovating
The hotel staff where nice and helpful but, I there was a bit of a language barrier. The room had been recently redone. There was nowhere to hang anything, not even a coat-hook by the door. there was a musty smell in the room as well.
The door keypad is broken so a phone number for the night receptionist was provided, but they did not respond to repeated calls so I was locked out of the hotel at 1am! I had to spend half an hour finding another hotel. I left my details to discuss a refund but the hotel management did not contact me or return email.
In addition, the room was dingy, the corridor smelled strongly of weed, sound travels very easily and the receptionists do not speak any English.
Probably not a bad place to take a call girl. Otherwise atrocious.
Juste convenable pour le prix.
Draps et serviettes propres. Par contre mauvaise literie sûrement tres ancienne. Valable en dépannage pour une nuit.
Hôtel apparemment en travaux mais pas d'outils ou d'ouvriers visibles. Chambres refaites mais pas tout à fait. Couloirs idem avec au sol une tres vieille moquette rouge toute tachée qui malheureusement gâche tout.
Juste un portant qui ne tient pas debout pour les vêtements.
Par contre problème de pommeau de douche résolu en 10 mn par le personnel ultra réactif.
3ème étage sans ascenseur, chaleur étouffante, grosses mouches qui tourbillonnent, porte de salle de bain qui grince (super quand on se lève la nuit) moisissures dans la douche dont les portes ne ferment pas ( une vieille brosse à dents pleine de poussière traine entre la douche et le lavabo. Pas de volet et le rideau ne masque pas la lumière du jour. Cerise sur le gâteau : sous prétexte de match de foot, impossible d'avoir un petit déjeuner. 175€ pour 2 nuits horribles : c'est de l'arnaque. A éviter absolument
Chambre tres sale le sol etait incruster de poussiere je massoie sur le lit le pied etait cassé pas de chasse deau fonctionnel jai conatcter la réception qui ma changer de chambre pas mieux pas de lumiaire dans la salle de bain et tres mauvaise isolation on entender le vent comme si on etait dehors meme un formul 1 aurait etait mieux
Loic
Stayed 1 night in Dec 2023
6/10 Okay
Soulichanh
8 Oct 2023
Soulichanh
Stayed 1 night in Oct 2023
6/10 Okay
KOLIBABKA
Travelled with group
25 Sept 2023
Liked: Staff & service
hotel bien situé à proximité du centre ville , devrait etre mieux entretenu pour etre valorisé.
En voyage en famille. Passé une seule nuit à l'aller et une au retour. Dans l’ensemble l’hôtel est assez propre. Le Personnel est sympathique et serviable mais très incompétente. Pas professionnelle du tout. Nous avions bien réservé plusieurs semaines en avance pour 5 personnes pourtant pour les deux occasions il manquait à notre arrivé : le linge pour le lit d'appoint, 3 sets de serviettes, papier WC et gel douche. Le Hôtel a été mal rénové par des bricoleurs. Il y a un mauvaise odeur d'égout dans les pièces communes et les distributeurs de boissons et confiseries étaient HS.
Rien à voir avec l’hôtel même mais Lens est une ville moche sans intérêt.
Je précise que je n’ai pas l’habitude de laisser des avis aussi négatif mais là je ne pouvais pas autrement. 😟