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Mercure Lenzburg Krone

4-star property
Kronenplatz 20, Lenzburg, AG 09 725 22 184
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4.3 out of 5
Very good!
See all 28 ebookers Reviews

Points Of Interest

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Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room, 1 Double Bed, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, 1 Double Bed, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Suite, 2 Double Beds (Family)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at Mercure Lenzburg Krone, you're connected to a railway/underground station and just a quick walk from Lenzburg Castle. Free WiFi in public areas, free self-parking and 2 bars are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free self-parking
  • Enjoy international cuisine while dining at Restaurant Krone
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent and hiking/biking trails
  • Within a 15-minute walk of Lenzburg Castle and Kraftreaktor
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Mercure Lenzburg Krone ratings based on 28 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Lenzburg Krone

Everyone (16) Couples (8) Family (4)
4 out of 5

Posted by on 23 Sep 2020

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4 out of 5

Posted by on 13 Jul 2024

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Comment from Hotel Management

9 Aug 2024 by Murat Sevinc

Sehr geehrter Alexander,vielen Dank für Ihre Bewertung und die damit verbundene Zeit, die Sie sich genommen haben.Wir freuen uns, Sie bald wieder bei uns begrüssen zu dürfen.Mit freundlichen Grüssen aus Lenzburg,Murat SevincFront Office Manager

4 out of 5
Die zentrale und doch ruhig gelegene Lage unterhalb dem Schloss ist perfekt für einen Besuch in Lenzburg. Ein grosses Plus ist auch die Autoeinstellhalle.

Posted by on 24 Feb 2024

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Comment from Hotel Management

7 Mar 2024 by Murat Sevinc

Sehr geehrter Marcel,herzlichen Dank für Ihre Bewertung und die damit verbundene Zeit, die Sie sich genommen haben.Es freut uns sehr, dass Sie Ihren Aufenthalt geniessen konnten und freuen uns, Sie bald wieder bei uns begrüssen zu dürfen.Mit freundlichem Gruss aus Lenzburg,Murat SevincFront Office Manager

3 out of 5
Leider war das Zimmer sehr kalt. Es hat nur einen kleinen Radiator und trotz des sehr kalten Wetters wurden keine zusätzlichen Decken offeriert.

Posted by on 12 Jan 2024

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Comment from Hotel Management

12 Jan 2024 by Susann Ignée

Guten Tag lieber SebastianHerzlichen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt in unserem Mercure Hotel Krone Lenzburg zu bewerten.Es tut uns sehr leid zu lesen, dass Ihre Erfahrung von einem zu kalten Zimmer getrübt wurde. Selbstverständlich gehört dies nicht zu unserem Standard und ich kann Ihnen versichern, dass für unser Team das Wohlgefühl unserer Gäste immer im Vordergrund steht. Aus ökologischen Gründen stehen in unseren Zimmern keine Zusatzdecken zur Verfügung, jedoch versorgt Sie unser Rezeptionsteam jederzeit gerne mit zusätzlichen Decken. Ihrem Hinweis sind wir nachgegangen und lösen das Kälteproblem umgehend. Vielen Dank für Ihre Offenheit. Wir hoffen Sie hatten grundsätzlich einen angenehmen Aufenthalt und dürfen Sie bald wieder in unserem Haus begrüssen.Herzliche GrüsseSusann Ignée Mitarbeiterin Administration

4 out of 5
Parkplatz, Frühstück und Minibar waren inkludiert, was wir super fanden

Posted by on 13 Jul 2023

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4 out of 5
excellente expérience avec cependant 2 réserves concernant un équipement et un service: - coffre de sécurité dans la chambre trop petit en comparaison avec ce qui se fait généralement; - un horaire de début de petit déjeuner un petit peu trop tardif (seulement 7 h00), ce qui est un tard pour un client en déplacement professionnel. Une solution pourrait être une ouverture plus tôt sans service de plats chauds par exemple.

Posted by on 11 Jul 2023

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5 out of 5
Top, genau was wir us vorgestellt haben. Gerne wieder

Posted by on 5 Mar 2023

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Comment from Hotel Management

27 Mar 2023 by Thomas

Dear OliverThanks for your great review of your stay with us.We higly appreciate your positive comment and are very happy, that you had a great time with us in the Mercure Hotel Krone in Lenzburg.Should you be back in the region we would be very glad should you return to the HOtel.Thanks once more and all the best,Thomas Front Office Manager

5 out of 5
Alles Bestens.

Posted by on 20 Feb 2023

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Comment from Hotel Management

20 Feb 2023 by Thomas

Lieber PeterVielen Dank für Ihr tolles Feedback, welches Sie unserem Haus abgegeben haben. Es freut uns ausserordentlich, dass Sie sich bei uns rundum wohl gefühlt haben und würden uns freuen, Sie bei einem künftigen Besuch der Region wieder bei uns begrüssen zu dürfen.Freundliche Grüsse,Thomas BrunnschweilerFront Office Manager

5 out of 5
Sehr nettes Personal, schönes, sauberes Zimmer, Essen ganz lecker. Alles top👍

Posted by on 19 Feb 2023

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Comment from Hotel Management

20 Feb 2023 by Thomas

Liebe YvonneVielen Dank für Ihren tollen Eintrag, welchen wir sehr zu schätzen wissen.Es freut uns sehr, dass Sie sich bei uns rundum wohl gefühlt haben und würden uns freuen, Sie bei einem künftigen Besuch der Region wieder bei uns begrüssen zu dürfen.Freundliche Grüsse,Thomas BrunnschweilerFront Office Manager

5 out of 5
Zentral gelegenes, ruhiges Hotel. Äusserst freundlicher Empfang, ausgezeichnetes Frühstücksbuffet. Sehr zu empfehlen. Gerne wieder einmal!

Posted by on 29 May 2022

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About the Mercure Lenzburg Krone

Location Kronenplatz 20, Lenzburg, AG 5600

Renovations + Closures

This property is closed from 22 December 2024 to 4 January 2025 (dates subject to change).

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. There are 7 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Mercure Lenzburg Krone. Free self parking is available. This 4-star Lenzburg hotel is smoke free.

  • 70 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Lenzburg Station (1.2 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Mercure Lenzburg Krone offers 70 accommodations with free minibar items and minibars. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath, slippers and complimentary toiletries. This Lenzburg hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer available
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Restaurant Krone – This restaurant specialises in international cuisine and serves lunch, dinner and light fare. A children's menu is available.

Laube Bar – On-site bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Casino nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 8:00 AM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Sustainability/community reinvestment (10% revenue or more)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Guest will receive an email before arrival 48 hours
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: CHF 3 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CHF 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Krone
  • Krone Lenzburg
  • Mercure Lenzburg Krone Hotel
  • Mercure Lenzburg Krone Lenzburg
  • Mercure Lenzburg Krone Hotel Lenzburg

You should know

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.