Lermoos Luxury Hotels

"10 night stay in this hotel. We came late at night but the restaurant was still open for 1 hour. We went to eat. The lady in the restaurant was so annoyed! The restaurant was empty but she guided us to the bar to eat and said ”somebody will ask you about the drinks”. Nobody ever did. We went to the bar and asked. We had finished the dinner when we finally got our colas. This was the second time in this hotel. We had this superior room with lots of space. It was so shabby! The old floor carpet was so dirty. All the furniture is from 80”s. The bathrooms are so old. There was a water kettle in the room but no cups or spoons. The kitchenette was behind locked doors? When we left and paid the parking fee and city taxes the lady behind the reception desk did not even bothered to say Thank you. And by the way. The sign ”Restaurant is open” does not really mean it. You can eat in the bar and you can only get the short menu in German. The food is overpriced. Breakfast is ok but it is a total chaos if you go there before 9.30. The photos of the rooms and bathrooms don’t face the reality."