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Shetland Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shetland Hotel

Sports bar
Interior entrance
View from property
Bar (on property)
Suite | In-room safe, desk, free WiFi, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Holmsgarth Road, Lerwick, Scotland, ZE1 0PW
  • Up-Helly-Aa Exhibition
    11 min walk
  • Lerwick Town Hall
    17 min walk
  • Gurkha Kitchen
    1 min walk
  • Lerwick (LWK-Tingwall)
    8 min drive

Room options

View all photos for Twin Room

In-room safe, desk, free WiFi, bed sheets

Twin Room

  • 220 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room

In-room safe, desk, free WiFi, bed sheets

Double Room

  • 220 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | In-room safe, desk, free WiFi, bed sheets

Suite

  • 419 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

Lerwick Hotel

Breakfast included
Free WiFi
Restaurant
Business services
4.1 out of 5, Very good, (113)
The price is €235
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Lerwick Hotel

About this property

Shetland Hotel

Hotel in Lerwick with 24-hour front desk and restaurant
A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and wedding services.
Shetland Hotel offers 64 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Lerwick hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Shetland Hotel. During your stay, you'll be within walking distance of Up-Helly-Aa Exhibition. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy British cuisine while dining at Waterfront Bar & Grill
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • 11 minutes on foot from Up-Helly-Aa Exhibition and a 1-minute drive from Lerwick Town Hall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. Shetland Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 3-star Lerwick hotel is smoke free.

Waterfront Bar & Grill – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Waterfront Bar & Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Shetland Hotel LERWICK
Shetland Hotel
The Shetland Hotel
Shetland LERWICK
Shetland Islands
Shetland Hotel Hotel
Shetland Hotel Lerwick
The Shetland Hotel Lerwick
Shetland Hotel Hotel Lerwick

Shetland Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 50 out of 169 reviews" "
Rating 8 - Good. 80 out of 169 reviews" "
Rating 6 - Okay. 23 out of 169 reviews" "
Rating 4 - Poor. 8 out of 169 reviews" "
Rating 2 - Terrible. 8 out of 169 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities
Receptionist went above and beyond when I developed a cold and generally feeling unwell. She was very approachable and kind. Couldn't find fault with any of the staff members.
Stayed 8 nights in Sep 2024

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service
Hotel location ideal for coming off the ferry but after that your away from town. Buses don't run later at night , so it's taxi or lomg walk back. Staff were very good but the decor is dated and dark.changing to brighter colours would transform it.
Stayed 7 nights in Aug 2024

4/10 Poor

Stephen

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Funniest checkin I've ever experienced
Stayed 1 night in Aug 2024

4/10 Poor

Tarina

Stayed 4 nights in Jul 2024

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room size, comfortable bed and great menu selection.
Stayed 2 nights in Jul 2024

8/10 Good

Richard

The hotel needs an injection of cash to refurbish it but the staff were friendly and cleanliness of the room was good.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with group
Shetland hotel
Clean and comfortable room. Staff very attentive and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week’s stay in Lerwick
We were very impressed with the professionalism of the staff.Every meal we had was excellent and the rooms were clean and comfortable
Stayed 7 nights in Jun 2024

4/10 Poor

alastair

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very dated decor. Most of the windows are dirty or have blown and need replacing
Stayed 2 nights in Jun 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Enjoyable Stay
The hotel is situated very close to the terminal for the ferry from Aberdeen room. Indeed we went there for breakfast having docked at 0700, even though we couldn't check in until 1400. The room was comfortable, well appointed and well presented. There was a good choice of breakfast food and the cooked breakfasts were "to order" (ie not a buffet). However, whilst having good flavour, I did think it a little dry, especially the scrambled eggs, though my wife was perfectly satisfied wit hers. However, the dinners were incontrovertibly very good; we ate in the hotel restaurant on three of our five evenings in Lerwick and wished we had done so on a fourth evening instead of gong into Lerwick. All told, we'd certainly stay at the Shetland Hotel on future visit.
Stayed 5 nights in May 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent base for exploring the islands. Location next to the ferry terminal is not the prettiest but always something to look at and in easy distance of the town centre. Room was large and comfortable. Food was excellent and staff were invariably friendly and helpful.
Stayed 6 nights in Jun 2024

8/10 Good

Penelope

Liked: Cleanliness, staff & service
Excellent local food
Although the hotel was rather dour from the outside, it was perfectly nice, if a little old-fashioned, inside. Particularly good was the food. The sirloin steak and kippers were the best we have ever eaten in a hotel or restaurant and are locally sourced. Service was very good and the room was very pleasant - the only negative being that the bed wasn't the most comfortable. A view of the Ferry Terminal made for interesting watching and we enjoyed watching the boating activities as the hotel is right next to the sea.
Stayed 4 nights in Jun 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service
The property is a bit tired in condition. However the staff are friendly and helpful and keep the hotel spotlessly clean. Joseph in particular at breakfast stands out but all staff we encountered were great. We would stay here again
Stayed 9 nights in Jun 2024

8/10 Good

RODERICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Further from the town centre than I had imagined.
Stayed 1 night in Jun 2024

6/10 Okay

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel staff were efficient and pleasant. Our room was clean and tidy. The location across from the ferry dock and close to town was handy. The property needs updating. The furniture, mattresses and decor is worn, but functional. Our stay came with breakfast, but it was not made clear that this was provided.
Stayed 4 nights in Jun 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local knowledge from reception is worth more than a guide book. Friendly and helpful staff
Stayed 10 nights in May 2024

10/10 Excellent

Michael, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel!! The staff is top notch!!! We spoke with Jane quite a bit and she was so helpful with suggestions on what to see and where to go. Anything we needed, we were helped with. The breakfast is great quality and had a nice choice. Rooms are basic but comfortable. We had 3 of us in a room and the room was spacious. Room service was amazing. We had a wonderful stay, and would stay again! We lived Shetland, and it is the people there who make it a special place to visit!! Thank you
Stayed 3 nights in May 2024

8/10 Good

JOHN

Travelled with group
Nice Stay in Leerwick
Nice enough hotel. Decor was dated. Room was immaculate. Desk and bar staff members were wonderful and took good care of us.
Stayed 2 nights in May 2024

10/10 Excellent

ronald

Stayed 3 nights in Apr 2024

10/10 Excellent

Sally

There are a few broken things in my room, and I could have used som instruction on how to operate heater. Staff were all friendly and helpfu!
Stayed 2 nights in Oct 2023

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023

6/10 Okay

Michael

Business traveller
Stayed 1 night in Sep 2023

10/10 Excellent

Paul Kellond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and very clean with everything we needed. Very friendly staff and so efficient.
Stayed 5 nights in Sep 2023

6/10 Okay

Catherine

Disliked: Cleanliness, property conditions & facilities
Liked that the property was near the terminal and had things to walk to. Staff was friendly and helpful. It’s an older hotel and some rooms are showing their wear. Our room was very musty.
Stayed 3 nights in Aug 2023