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pentahotel Leuven

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for pentahotel Leuven

Front of property
Premium bedding, minibar, in-room safe, individually decorated
Exterior
Gym
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Alfons Smetsplein 7, Leuven, Flämisch-Brabant, 3000
  • M - Museum Leuven
    3 min walk
  • Leuven Christmas Market
    3 min walk
  • Leuven Central Library
    4 min walk
  • Brussels (BRU-Brussels - National)
    28 min drive

Room options

View all photos for Standard Room (Penta)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room (Penta)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Junior Suite (penta)

Junior Suite (penta) | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (penta)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Room (penta Single)

Room (penta Single) | Premium bedding, minibar, in-room safe, individually decorated

Room (penta Single)

  • 17 sq m
  • Sleeps 1
  • 1 Large Single Bed

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includes taxes & fees
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About this property

pentahotel Leuven

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site. Housekeeping is available on request.
Pentahotel Leuven offers 103 accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and toothbrushes and toothpaste.

This Leuven hotel provides complimentary wireless Internet access. 41-inch flat-screen televisions come with satellite channels and pay-per-view films. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and in-room fitness.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at pentahotel Leuven. During your stay, you're just a quick walk from Pope's College. Features include free WiFi in public areas, plus a 24-hour gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Steps from Pope's College and M - Museum Leuven
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Pentahotel Leuven offers its guests a 24-hour fitness centre and in-room fitness. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 581 square feet (54 square metres) and includes conference space. A library, multilingual staff, and coffee/tea in common area are also featured at the eco-certified pentahotel Leuven. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Leuven hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:00 AM.
Pentalounge – On-site bar. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 22 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: EUR 24 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Pentalounge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 581 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 41-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Elliptical machine
  • Free weights
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Rowing machine
  • Safe
  • Stationary bicycle
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.
This hotel is located in a car-free zone. Access is limited to local traffic and guests of the hotel. Guests must contact this property in advance for check-in instructions and an access code.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 24 for adults and from EUR 12 for children
  • Covered self-parking fee: EUR 22 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Mercure Leuven Center
Mercure Leuven Center
pentahotel Leuven Hotel
pentahotel Leuven
Mercure Leuven Hotel Leuven
Holiday Inn Leuven
Leuven Holiday Inn
pentahotel Leuven Hotel
pentahotel Leuven Leuven
pentahotel Leuven Hotel Leuven

pentahotel Leuven Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 266 out of 610 reviews" "
Rating 8 - Good. 250 out of 610 reviews" "
Rating 6 - Okay. 60 out of 610 reviews" "
Rating 4 - Poor. 22 out of 610 reviews" "
Rating 2 - Terrible. 12 out of 610 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jarod

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good hotel, amazing staff but the carpet needs to be replaced. Stains are everywhere. Staff is excellent.
Stayed 2 nights in Aug 2024

6/10 Okay

Jarod

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel overall. Carpets everywhere should be replaced.
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Stayed 2 nights in Aug 2024

2/10 Terrible

Mabinty

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Ibrahim

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location and fairly comfortable. Only minor complaints are that bed sheets are synthetic and carpet was dated and stained on second floor.
Stayed 5 nights in Jul 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The green initiative does not take away from any convenience or quality of stay, it enhances the experience! I loved my stay here and am very appreciative of the wonderful staff as well.
Stayed 1 night in Jul 2024

8/10 Good

Tarek

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the old city center. Plenty of good restaurants within 10min walk
Stayed 3 nights in Jun 2024

10/10 Excellent

Lindsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay, staff friendly and helpful.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Excellent staff!
Great customer service and help with changing rooms.Location is fantastic, but the hotel needs a bit of TLC…
Stayed 2 nights in Jan 2024

8/10 Good

SUN

Stayed 3 nights in Dec 2023

6/10 Okay

SUN

Stayed 1 night in Dec 2023

8/10 Good

SUN

Stayed 1 night in Dec 2023

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, fantastic breakfast.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Excellent location
Stayed 11 nights in Nov 2023

8/10 Good

c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Lovely boutique style hotel in the centre of Leuven. Excellent customer service, good sized room, clean and well appointed. Above average breakfast.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
The noise from outside was so bad I slept for only a couple of hours. Never experienced noise like that. Needs proper insulation.
Stayed 3 nights in Oct 2023

8/10 Good

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No transportation needed one you arrive to property ( everything is at walking distance)
Stayed 1 night in Oct 2023

10/10 Excellent

Kendall

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pentahotel Leuven was well located for walking pretty much everywhere i needed to be, and there was easy access to transportation if preferred to walking. The staff were friendly and professional. I asked for a quiet room and never heard a sound. The gym is small but functional. overhall, it was a lovely stay.
Stayed 4 nights in Sep 2023

6/10 Okay

Glenn

Business traveller
Liked: Staff & service
Meets basic requirements - nice bed, good Wifi, good breakfast. And best feature is the central downtown location. But very expensive for a room with no closet and no bath (only shower). Water pot was not clean so I couldn't make tea.
Stayed 2 nights in Sep 2023

8/10 Good

brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leuven Trip
Business trip
Stayed 5 nights in Sep 2023

8/10 Good

Girish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It has a very pleasant and a different check in process which being at the Bar. Excellent location and one can walk the entry city centre
Stayed 2 nights in Jun 2023

6/10 Okay

Natalie, London

Liked: Cleanliness
Enjoyed my stay in leuven, this hotel was pleasant, clean, comfy bed,just felt it was overpriced ,some of the staff were very nice others not so much.
Stayed 2 nights in May 2023