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Hilton Garden Inn Auburn Riverwatch

3.0 star property

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Photo gallery for Hilton Garden Inn Auburn Riverwatch

Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Reception
Terrace/patio
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
14 Great Falls Plz, Auburn, ME, 04210
  • Central Maine Medical Center
    ‪2 min drive‬
  • Bates College
    ‪2 min drive‬
  • Central Maine Community College
    ‪4 min drive‬
  • Auburn, ME (LEW-Auburn - Lewiston Municipal)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing Impaired)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Bathtub (Hearing Impaired)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking

Junior Suite, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Junior Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking (Hearing Impaired/Roll-in Shower)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, Accessible, Non Smoking (Hearing Impaired/Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Hearing Impaired)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, River View (Hearing Impaired)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Hearing Impaired)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Double Beds, Accessible, Bathtub (Hearing Impaired)

  • Sleeps 5
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking (Hearing Impaired/Roll-in Shower)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, Accessible, Non Smoking (Hearing Impaired/Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hampton Inn Lewiston-Auburn

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (798)
The price is €161
for 1 room
includes taxes & fees
2 Apr - 3 Apr
Hampton Inn Lewiston-Auburn

About this property

Hilton Garden Inn Auburn Riverwatch

Riverfront hotel with 24-hour fitness centre and 24-hour business centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre.
Hilton Garden Inn Auburn Riverwatch offers 138 air-conditioned accommodations with coffee/tea makers and designer toiletries. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Auburn hotel provides complimentary wired and wireless Internet access. Televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Auburn Riverwatch. During your stay, you're just a quick walk from Androscoggin Historical Society. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Garden Grille & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Steps from Androscoggin Historical Society and 4 minutes on foot from Festival Plaza
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Garden Inn Auburn Riverwatch offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 10441 square feet (970 square metres) and includes conference space. The business-friendly Hilton Garden Inn Auburn Riverwatch also features laundry facilities, room service (during limited hours), and express check-out. Limited free parking is available on a first-come, first-served basis.

This 3-star Auburn hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:00 AM and 10:00 AM.
Garden Grille & Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 305 metres
  • Free secured, uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4.95 to 12.95 for adults and USD 4.95 to 12.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 10,441 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • In a nature reserve
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests arriving early must contact the hotel in advance to make check-in arrangements.

Renovations and closures

The following facilities or services will be unavailable from December 27 2024 to March 22 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Business centre
  • Dining venue(s)
  • Fitness facilities
  • Meeting facilities
  • Swimming pool
The property will be renovating from 27 December 2024 to 31 May 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Fitness facilities
  • Front desk
  • Lobby
  • Meeting facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4.95 to 12.95 for adults and USD 4.95 to 12.95 for children
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Auburn Riverwatch
Hilton Garden Inn Riverwatch
Hilton Garden Inn Riverwatch Hotel
Hilton Garden Inn Riverwatch Hotel Auburn
Hilton Garden Inn Auburn Riverwatch Hotel Auburn
Hilton Garden Inn Auburn Riverwatch Maine
Hilton Garden Inn Auburn Riverwatch Hotel
Hilton Auburn Riverwatch
Hilton Garden Inn Auburn Riverwatch Hotel
Hilton Garden Inn Auburn Riverwatch Auburn
Hilton Garden Inn Auburn Riverwatch Hotel Auburn

Hilton Garden Inn Auburn Riverwatch Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1000 reviews
Rating 8 - Good. 257 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip
My stay was fine
Stayed 1 night in Dec 2024

10/10 Excellent

Jill

Stayed 1 night in Nov 2024

10/10 Excellent

Maryann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Clean, quiet, staff were friendly and professional
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian, Greene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jill

Travelled with family
My tub had water in it when we arrived and then when you shower you are standing in the dirty water as it doesn’t drain.
Stayed 1 night in Dec 2024

10/10 Excellent

Eusebio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. The stars was very accommodating
Stayed 2 nights in Dec 2024

10/10 Excellent

Margaret, Winslow

Stayed 5 nights in Nov 2024

8/10 Good

Keith

Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Joe

Stayed 2 nights in Nov 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No one was at the front desk while I checked out. I didn't know if it was OK to just leave the hotel key card or not. Had to call the front desk back in the room for someone to answer.
Stayed 6 nights in Nov 2024

10/10 Excellent

Kristy

Stayed 2 nights in Nov 2024

2/10 Terrible

Cristina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was a dog that barked all night long and the staff did nothing
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

4/10 Poor

NORMAN, Turner

Travelled with partner
Disliked: Staff & service
The manager allowed clients to be noisy at a late hour. We had to change our room because of it. Wont stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

William p

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here...able to check in a little earlier so the grandkids could swim a bit before the banquet we were there for. Check in was smooth and staff very pleasant. Our go to when in Auburn for sure!!
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful!
Stayed 1 night in Nov 2024

10/10 Excellent

stephen, hyannis

Liked: Cleanliness, staff & service, property conditions & facilities
Food
Stayed 1 night in Nov 2024

10/10 Excellent

Omar

Travelled with partner
Stayed 7 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

2/10 Terrible

Kimberly

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I have been waiting to write this review because although I had some issues during my stay, I tried first to talk to the general manager Kayla Garcia about my concerns. I have left multiple message on her voicemail but have never received a call back. I booked a stay in October and arrived a bit early to check in. I was given a key to my room at that time but told that the room was not ready yet. My husband and I walked to a nearby store and returned around 3:30pm. Check in is posted for 3pm. I inquired at the desk to see if my room was ready yet. But Faith, a front desk employee said it was not. When I asked why it was still not ready even though it was after 3pm, she rudely told me that check in is not actually at 3, thats just when they are allowed to check people in, not an actual check-in time. Excuse me, what? Well finally our room was ready and we checked in. However around 7am, someone opened up the door of our room while my husband was just stepping out of the shower. We shouted at them to get out, I went into the hall to discover a young couple there with all their luggage. They said the front desk had just checked them into this room. I went immediately to the front desk and was told that they had no record of my stay at all or a room being assigned to me. What kind of a hotel operates this way? I feel totally violated and to make matters worse the manager will not even return my call to discuss concerns. Unacceptable for a Hilton property!!
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like vagrants in parking lot
Stayed 4 nights in Oct 2024

10/10 Excellent

Sandra

Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Nice Hotel in a good spot in Auburn
Stayed 1 night in Oct 2024