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VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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Room options

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Room, 2 Double Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mini)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (Mini)

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking (Mini)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Suite, 2 Double Beds, Non Smoking (Mini)

  • 35 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Room, 1 King Bed with Sofa bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Capital Plaza Hotel

Hotel with free breakfast, a quick walk to Liberty Hall
Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and concierge services. Weekly housekeeping is available.
Capital Plaza Hotel offers 160 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Frankfort hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Capital Plaza Hotel gets high marks from our customers. During your stay, you're just a quick walk from Liberty Hall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and archery
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 5-minute walk from Liberty Hall and 5 minutes on foot from Old State Capitol
  • Cats and dogs welcome for a fee
Capital Plaza Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A terrace, a vending machine, and concierge services are also featured at the business-friendly Capital Plaza Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Frankfort hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Capital Plaza Hotel has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Archery
  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 19 July 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Capital Plaza
Capital Plaza Frankfort
Capital Plaza Hotel
Capital Plaza Hotel Frankfort
Hotel Capital Plaza
Hotel Plaza Capital
Capital Plaza Hotel Hotel
Capital Plaza Hotel Frankfort
Capital Plaza Hotel Hotel Frankfort

Capital Plaza Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1001 reviews" "
Rating 8 - Good. 287 out of 1001 reviews" "
Rating 6 - Okay. 150 out of 1001 reviews" "
Rating 4 - Poor. 62 out of 1001 reviews" "
Rating 2 - Terrible. 35 out of 1001 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

MATTHEW

It was nice but dissspointed the bar and dining restaurant are closed. Was looking forward to chilling .
Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to river
Stayed 1 night in Oct 2024

6/10 Okay

Jonathan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room was dated, there was trim coming off the walls in a couple spots. The pillows were 12x12", non standard pillows and were horrible.
Stayed 1 night in Oct 2024

2/10 Terrible

Brittany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Jeffery

Liked: Staff & service
Disliked: Property conditions & facilities
I wasn’t notified that their restaurant and lounge were closed until the day after I could cancel for a full refund. I should have been notified sooner.
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Robert

Travelled with partner
Lacking handicap parking. The front of the building is parked full most of the time.
Stayed 1 night in Oct 2024

8/10 Good

Steven

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Older hotel, carpet is old. Service and location great!
Stayed 1 night in Sep 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location
Stayed 1 night in Oct 2024

6/10 Okay

Terry

Disliked: Cleanliness, property conditions & facilities
Bourbon trail weekend
The fitness room was so outdated Machines not working correctly No sanitizer or towels to wipe equipment down Rug so worn someone is going to trip on it and really hurt themselves Not clean at all Did not like using unisex restroom by the fitness room
Stayed 1 night in Oct 2024

4/10 Poor

amber

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It is like a ghost town! Very empty and many unused spaces. If you have not seen the Hotel Impossible episode about this hotel, I highly suggest you do before booking. I was not aware until after the fact. Nothing has changed in the 10 years since the episode was filmed. We only encountered 2 staff during our 3 night stay. Both were extremely friendly. I never saw evidence of a housekeeping staff. If I ever find myself in Frankfort again I will seek accommodation elsewhere. Positives: very friendly staff at the front desk, convenient location for visiting sites downtown, low nightly rate, free parking, breakfast included (did not try). Negatives: no housekeeping service despite a 3 day stay, very dated decor, VERY firm beds, tiny travel size pillows, only surface level clean and had many areas of neglect in the room and in the hotel common areas.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rita

Travelled with family
Liked: Amenities, property conditions & facilities
First time stay. Very thing is very convenient. We will be back.
Stayed 1 night in Oct 2024

10/10 Excellent

craig

Stayed 1 night in Oct 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Charles

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Peggy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old and not in a good way. We did find out they have new owners and the hotel will be renovated
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a stale smell and there was construction going on nearby.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Front desk staff was personable and breakfast was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Asked for a dining recommendation and they were on point
Stayed 1 night in Oct 2024

4/10 Poor

Jo

Liked: Staff & service
Nothing special about the property. Staff was very nice. The layout of the property is the worst I have ever stayed at. I can’t believe it has such high ratings. Too many steps to carry luggage up and down. Since you can’t change that, at least provide valet service to park your car and bell service to tote luggage. It shouldn’t be so complicated to park your car and get luggage to room. I hated it and will never stay here again.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
I wish there was a way Hotels.com could know if the bar/restaurant lounges are open in the hotel. It was very disappointing to book a Nonrefundable stay to find out that the hotels bar is closed. The hotel was great otherwise and the Staff are very Friendly
Stayed 1 night in Oct 2024

6/10 Okay

Vanessa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This property is not anything like it states. Will not be staying here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Trisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

4/10 Poor

Sherry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not the hotel listed in the pictures. Do not waste your money, entire facility, including room was dirty and unbelievably outdated. I would have thought that close to Buffalo Trace Distillery it would have been nicer. Actually I would use the word disgusting.
Stayed 1 night in Oct 2024