10/10 Excellent
Lauren
Travelled with family
26 Aug 2024
Liked: Cleanliness, staff & service, room comfort
This is without doubt how you do hospitality!
The staff are everything at this place. If anyone should write a handbook on how to do hospitality it’s these guys.
From the moment we arrived at a packed pub it was clear that they would do anything. They opened up another part of the pub for us just so we could get food and slotted us in. We were told it could be a wait which we didn’t mind….. It wasn’t!
The next morning breakfast was laid out for us. Nothing was too much for our 3 year old. Vicky put cartoons on for her, midge got her a glass of milk and they even cheered her on with her eggs. Next morning they had remembered her milk and it was on the table. Even changed her order for her because she wanted something else. She loved telling them about her day and what she had done.
The room was comfortable and incredibly clean. The bathroom is dated but very well looked after. Bed already out for our daughter ready for her. Only downside was being 35 weeks pregnant I struggled to get through the shower door. It was too tight.
Only other slight downside is that soundproofing definitely isn’t a thing and you can hear everything. Doors next to you sound like someone is coming in your room. Considering it’s a pub hotel you expect noise which isn’t a problem. Usual muffled sounds of people having a good time downstairs. I wasn’t quite expecting to hear as much as we could.
It didn’t ruin our stay though because as I said this place has the most incredible staff and the food is great traditional pub food!
Lauren
Stayed 2 nights in Aug 2024