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Best Western Lichfield City Centre The George Hotel

3-star property
12-14 Bird Street, Lichfield, England 09 725 22 184
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3.9 out of 5
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See all 13 ebookers Reviews

"Comments on stay December 30/31,2019 1. The room was almost the furthest room in the hotel from reception. It is accessed through a warren of corrido ... " More

By a verified traveller on Fri 03 Jan 2020

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Executive Room, 1 Queen Bed, Non Smoking (Four Poster Bed)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking (Walk-in Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Best Western Lichfield City Centre The George Hotel. During your stay, you're just a quick walk from Samuel Johnson Birthplace Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy British cuisine while dining at Darwins
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Samuel Johnson Birthplace Museum and The Old Guildhall Prison Cells

Best Western Lichfield City Centre The George Hotel ratings based on 13 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Lichfield City Centre The George Hotel

Everyone (9) Couples (4) Family (1)
4 out of 5

Posted by on 16 Jul 2024

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3 out of 5
Comments on stay December 30/31,2019 1. The room was almost the furthest room in the hotel from reception. It is accessed through a warren of corridors and two flights of stairs (no lift available). I booked in October. I understand that there were 39 people booked for breakfast on December 31, which indicates that the hotel was not full. Why two months in advance were we allocated to this remote room when rooms nearer and on lower floors were clearly available? 2. On entering the room, it was cold. We had to call for assistance to get the electric heating unit working. It had been switched off at the wall. It struggled to keep the room warm. 3. In the bathroom we attempted to work the shower, but it appeared to be stuck so again we had to call for assistance. 4. The hand basin was very slow to drain. 5. The main shower head badly needs attention. 6. Part of the reason for the coldness in the room was a lack of double glazing in the window which ran with condensation. 7. The TV had a cloudy display. When first on, the screen was OK, but it soon became cloudy again and was unusable. A member of staff promised to look for a replacement which was provided, the picture quality was still poor. 8. The bedside clock radio did not work at all. Overall my experience indicates a serious lack of attention to preparation of the room and a lack of maintenance.

Posted by on 3 Jan 2020

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4 out of 5

Posted by on 6 Jul 2019

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5 out of 5
A lovely place to stay, particularly as we were upgraded on arrival. Fine food and a great breakfast, very comfortable environment.

Posted by on 7 May 2019

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4 out of 5
Our room overlooked the high street and was rather noisy. Whilst there was some secondary glazing it wasn't adequate enough. I did report to reception but the response was that it was busy due to the bank holiday, which wasn't really an acceptable response.

Posted by on 8 May 2018

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5 out of 5

Great Hotel

The parking, the accommodation, the staff, the food all excellent, will definitely stay again when I am in Lichfield

Posted by on 23 Feb 2018

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5 out of 5

Situated in the middle of everything!

Pros: The hotel itself was lovely and the situation, perfect
Cons: Can't think of anything!
Location: Lots to do in easy walking distance, bars restaurants and interesting shops.
It was our first visit to Lichfield. There was a festival on (not the reason for the visit though) so lots going on. From arriving to leaving we enjoyed the room, the staff were friendly and helpful.

Posted by , from Manchester UK on 16 Oct 2017

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3 out of 5

Good location in central Lichfield

Pros: location
Cons: bathroom
Location: plenty of bars, restaurants and historic sites like the cathedral to enjoy
We wanted a hotel central to Lichfield so the location was ideal. Parking out back wasn't the most accessible unless you are prepared to use the pay & display car park on Bird Street. The hotel staff were pleasant. Check in and check out were easy. Upon booking, we had requested a quieter room and did get a room that wasn't facing the bars and restaurants. There is a lift available but it's quite small so if you've got a pushchair or a wheelchair user, it's a tight squeeze so worth bearing that in mind. The room was comfortable and nicely furnished but not a lot of space. The bathroom was nice and clean however the glass shower screen wasn't really sealed to the bathtub so your bathmat and your entire floor was soaked every time we used the shower, which was annoying. Otherwise, the beds were comfortable and breakfast was nice in the mornings.

Posted by , from Midlands, UK on 18 Sep 2017

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5 out of 5

Beautiful bluiding in the middle of town

Pros: I liked it all, a big room, lovely bathroom and comfy chairs to sit and read. Didn't go down stairs as wedding reception going on
Cons: The noise from pub across the road
Location: We came for the weekend to look around and found the hotel beautiful as is the town
Staff were really nice and helpful especially the manager, lovely hotel with great history .

Posted by , from london on 24 Aug 2017

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2 out of 5

Small room. Very noisy. Out dated facilities.

The room was very small hardly room for a bed or desk. Very dark next to no light through a walled in window. The TV doesn't even have freeview just a handful of badly tuned channels and the remote didn't work. Dirty blind and towel rack in bathroom. Knees touch the bath when you are on the toilet. Very noisy. Can hear every move from upstairs. Unfortunately there was a wedding on our floor and we had to endure the wedding party shouting and singing into early hours and then being woken at 6am by children screaming "wheres Debra" over and over again outside our door. Were also disturbed by the cleaning crew every morning. We stayed 4 nights. The room wasn't serviced the 2nd day at all despite us leaving midday. The 3rd day a pile of towels was dumped outside our door so had to embarrassingly ask reception for a service. Wouldn't recommend for the price.

Posted by , from UK on 17 Aug 2017

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About the Best Western Lichfield City Centre The George Hotel

Location 12-14 Bird Street, Lichfield, England WS13 6PR

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Lichfield City Centre The George Hotel. Parking is available for a fee. This 3-star Lichfield hotel is smoke free.

  • 45 guestrooms or units
  • 2 levels
  • Conference rooms
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Lichfield City Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Lichfield City Centre The George Hotel offers 45 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This Lichfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

Darwins – This restaurant specialises in British cuisine and serves lunch and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: GBP 10 per night
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western George Hotel Lichfield
  • Best Western George Lichfield
  • Best Western Lichfield City Centre George Hotel
  • Best Western George Hotel
  • Best Western Lichfield City Centre George
  • Best Lichfield City The George
  • Best Western Lichfield City Centre The George Hotel Hotel
  • Best Western Lichfield City Centre The George Hotel Lichfield
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.