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OUTRIGGER Kauaʻi Beach Resort & Spa

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for OUTRIGGER Kauaʻi Beach Resort & Spa

4 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
Point of interest
Point of interest
Lobby
Point of interest

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
  • Bar
  • Breakfast available
  • Spa
  • Pool
  • Laundry

Explore the area

Map
4331 Kauai Beach Dr, Lihue, HI, 96766
  • Nukolii Beach Park
    1 min walk
  • Wailua Golf Course
    3 min drive
  • Hanamaulu Beach Park
    7 min drive
  • Lihue, HI (LIH)
    7 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Garden View

Room amenity

Room, 1 King Bed, Garden View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Room amenity

Room, 2 Double Beds, Garden View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Oceanfront

View from room

Premium Suite, 1 King Bed, Oceanfront

  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

View from room

Room, 1 King Bed, Oceanfront

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Partial Ocean View

View from room

Premium Room, 2 Double Beds, Partial Ocean View

  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Partial Ocean View

View from room

Premium Room, 1 King Bed, Partial Ocean View

  • 30 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

View from room

Room, 1 King Bed, Partial Ocean View

  • 30 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Pool View (Pool/Ocean View)

View from room

Premium Suite, 1 King Bed, Pool View (Pool/Ocean View)

  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower, Ocean View (Pool/Ocean View)

Down duvets, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Roll-in Shower, Ocean View (Pool/Ocean View)

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

View from room

Room, 2 Double Beds, Partial Ocean View

  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Roll-in Shower, Ocean View (Pool/Ocean Vw, Roll-in Shower)

Down duvets, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Roll-in Shower, Ocean View (Pool/Ocean Vw, Roll-in Shower)

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, Pool View (Ocean)

  • Sleeps 4
  • 2 King Beds and 1 Double Bed

View all photos for Premium Room, 1 King Bed, Ocean View (Pool/Ocean View)

Premium Room, 1 King Bed, Ocean View (Pool/Ocean View) | Down duvets, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Ocean View (Pool/Ocean View)

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Pool View

View from room

Premium Suite, 1 King Bed, Pool View

  • 61 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Mobility Accessible, Ocean View (Pool/Ocean View)

Down duvets, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Mobility Accessible, Ocean View (Pool/Ocean View)

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Ocean View (Pool/Ocean View)

Down duvets, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Ocean View (Pool/Ocean View)

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Pool/Ocean View)

View from room

Room, 2 Double Beds, Ocean View (Pool/Ocean View)

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Pool/Ocean View)

View from room

Room, 1 King Bed, Ocean View (Pool/Ocean View)

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Double Bed (Pool/Ocean View)

Down duvets, in-room safe, desk, laptop workspace

Studio, 1 Double Bed (Pool/Ocean View)

  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Garden View

Premium Room, 1 King Bed, Garden View | Down duvets, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Garden View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Premium)

Junior Suite, 1 King Bed (Premium) | Down duvets, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed (Premium)

  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Garden View

Down duvets, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible, Garden View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Mobility Accessible, Garden View

Accessible bathroom

Premium Room, 2 Double Beds, Mobility Accessible, Garden View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Roll-in Shower, Garden View

Down duvets, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Roll-in Shower, Garden View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Garden View

Down duvets, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Garden View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hilton Garden Inn Kauai Wailua Bay, HI

Pool
Pet-friendly
Restaurant
Air conditioning
4.0 out of 5, Very good, (1006)
The price is €328
for 1 room
includes taxes & fees
7 Jan - 8 Jan
Hilton Garden Inn Kauai Wailua Bay, HI

About this property

OUTRIGGER Kauaʻi Beach Resort & Spa

Family-friendly fun on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at OUTRIGGER Kauaʻi Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
OUTRIGGER Kauaʻi Beach Resort & Spa offers 350 accommodations with iPod docking stations and a safe. Rooms open to lanais. This accommodation offers separate sitting areas. Beds feature down duvets. Cable televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lihue resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of OUTRIGGER Kauaʻi Beach Resort & Spa's great beach location. During your stay, you're just a quick walk from Nukolii Beach Park. You'll find features such as free WiFi in public areas, plus 4 outdoor pools and 3 restaurants.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Indulge with deep-tissue massages, body wraps or aromatherapy at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym, yoga classes and a playground
  • Guests have great things to say about the location and the clean guestrooms
  • 6 minutes by car from Lydgate Beach and 7 minutes from Kauai Museum
OUTRIGGER Kauaʻi Beach Resort & Spa offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a terrace, and a vending machine are also featured at the family-friendly OUTRIGGER Kauaʻi Beach Resort & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lihue resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Naupaka Terrace – On-site restaurant.
Driftwood Bar – This poolside bar only serves lunch. Open selected days.
Shutters Lounge – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Filipino, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 29 per night; includes in/out privileges)
  • Valet parking on site (USD 29 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 35 for adults and USD 18 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Driftwood Bar
  • Naupaka Terrace
  • Shutters Lounge

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Gym
  • Playground
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • In the mountains
  • On the beach
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Handrails in hallways (81 centimetre high)
  • Handrails in stairways (81 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Raised toilet seat (51 centimetre high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.29 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 18 for children
  • Covered self-parking fee: USD 29 per night (in/out privileges)
  • Valet parking fee: USD 29 per day
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-204-192-5632-01
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beach Resort Kauai
Kauai Beach Lihue
Kauai Beach Resort
Kauai Beach Resort Lihue
Kauai Resort
Resort Kauai
Hilton Kauai Beach Hotel
Hilton Kauai Beach Resort
Hilton Lihue
Kauai Beach Resort - An Aqua Boutique Hotel Lihue
Kauai Beach Resort HI
Lihue Hilton
Hilton Kauai Beach Resort
Kauai Beach Resort HI
Hilton Lihue
Kauai Beach Lihue
Kauai Beach Resort Lihue
Resort Kauai Beach Resort Lihue
Lihue Kauai Beach Resort Resort
Resort Kauai Beach Resort
Kauai Beach

OUTRIGGER Kauaʻi Beach Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 561 out of 1180 reviews" "
Rating 8 - Good. 300 out of 1180 reviews" "
Rating 6 - Okay. 191 out of 1180 reviews" "
Rating 4 - Poor. 76 out of 1180 reviews" "
Rating 2 - Terrible. 52 out of 1180 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
peace and quiet
Stayed 3 nights in Sep 2024

10/10 Excellent

James Phillip

Stayed 3 nights in Aug 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful!
Beautiful grounds! Family friendly. Not pretentious like some of the resorts. Staff went above expectations to accommodate our needs.
Stayed 1 night in Sep 2024

10/10 Excellent

Laney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort with access straight onto the beach
Stayed 1 night in Sep 2024

10/10 Excellent

Whitney, Mountain Home

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love the resort and staff. My only complaint is only 2 restaurants on site and they are limited pricey menu. Some of restaurant staff are rude too! We weren’t able to swim off the beach there due to jellyfish and current was way to strong.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very great experience overall
Stayed 4 nights in Sep 2024

10/10 Excellent

Ryu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay if visiting the island due to the convenience of it all. It’s in the middle of everything.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing
Stayed 4 nights in Sep 2024

10/10 Excellent

Ray, reno

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, hotel was very clean, restaurant is delicious and fairly priced.
Stayed 6 nights in Sep 2024

10/10 Excellent

Nihit, Lake Stevens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and great service
Stayed 1 night in Aug 2024

10/10 Excellent

Chanda

Stayed 3 nights in Aug 2024

8/10 Good

Shanna

Stayed 2 nights in Sep 2024

4/10 Poor

Brian Edwin

Liked: Cleanliness
Hidden costs US$100 per day for parking($39) and Service fee for whatever, I don't know.
Stayed 6 nights in Aug 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Better days behind
Nestled under the landing path for the Lihue airport two miles away rests the faded Outrigger KBR. Upon entering the updated lobby we were greeted by the sounds of the lounge singer who was trying to make up in volume what she lacked in talent, making any time spent in the lounge painful on multiple levels. When we entered our musty room we were faced with a leaking toilet in an otherwise standard but clean room. When we asked the staff to put us in another room (no maintenance was available at night) they quickly responded and placed us in the room immediately across from the loud ice machine and next to the elevator both despite explicit requests not to do so. If you are beach fans you may want to focus on the wonderful beaches elsewhere on the island as the beach in front of the Outrigger is quite small and covered with debris. The pools are lovely, but the staff does warn you to wear shoes to avoid the droppings of the numerous chickens on the property. Overall, the Outrigger is nice enough with a friendly staff that tries to overcome a resort which has seen better days.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful and the staff is amazing!
Stayed 1 night in Sep 2024

2/10 Terrible

Dianna

Travelled with group
Disliked: Cleanliness, property conditions & facilities
One of the worst hotels I have ever stayed at. Not only did they mess up our booking, but upon arrival they gave us a different room than what we specifically asked for. The towels in the room were dirty, the room smelled musty and humid, the shower curtain was broken, the shower was leaking and the pillows were literal rocks. The resort is not up to par with other resorts I have stayed at, there are not enough beach chairs or umbrellas and when you request for any the answer is that they are limited. 6 pairs of umbrellas and lounge chairs is not enough for a resort. They don’t have room service and did not bother to alert any guests about the fire drill, keep in mind we were in the shower panicking because we heard the fire alarm and rushed out only to be told that we could go back to our rooms it was a drill, there was no alert or anything. The quality of the room was not the best and neither was the food, while the lobby entrance may be pretty and relaxing other than the pool area there is nothing else for this hotel to stand out with. If I would have known the lack of upkeep and quality before hand I would have not stayed at this hotel. Beware all other great reviews, those guests clearly have not stayed at quality accommodations because anyone that thinks this hotel is worth staying at is on drugs.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joshua

Stayed 5 nights in Aug 2024

2/10 Terrible

Wayne

Stayed 10 nights in Jul 2024

6/10 Okay

Sydney

Travelled with family
Meh. We’ve stayed here as a family many, many times but it went downhill after Covid. The kid pool has limited seating and sun loungers. The staff didn’t seem very friendly at the outdoor bar and towel hut. We won’t be back.
Stayed 4 nights in Aug 2024

10/10 Excellent

Fredy, San jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet place.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Would definitely stay the err again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this resort. The rooms are super clean, the staff was super friendly and willing to offer great local place to eat and cool things to see while we were in Kauai. We had the best experience, and would highly recommend this resort to anyone
Stayed 4 nights in Aug 2024

10/10 Excellent

Melissa Cheryl, Peoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services was amazing! We truly appreciated the customer support. The only negative that we had was with Shawn at concierge. His attitude truly needed an adjustment. He was condescending to our questions and even stated…go book online then. He was not customer service focused like the rest of the entire hotel staff. Great hotel! Will be back for sure.
Stayed 3 nights in Aug 2024