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"the hotel was ok, location good just 5 minutes from the old town. The room is like an apartment with a kitchen but no where to sit down and eat a meal ... " More

By robert h. on Mon 08 Jun 2015

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Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Citadines City Centre Lille. During your stay, you'll be connected to a shopping centre and just a quick walk from Zenith Arena Concert Hall. Features include free WiFi in public areas, plus a business centre and breakfast (surcharge). This comfortable aparthotel has 101 apartments over 9 floors. Each apartment offers free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 2-minute drive from Zenith Arena Concert Hall and 8 minutes from Pierre Mauroy Stadium
  • Pets welcome for a fee

Citadines City Centre Lille ratings based on 11 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Citadines City Centre Lille

Everyone (3) Couples (6) Family (1)
2 out of 5

Locayion

Was in the centre of lille so easy walk to the Christmas market The hotel though is dated lacked comfort an.d to be truthful not the best a double room is 2 single beds pushed together and 2 single quilts the shower curtain was old with mold stains

Posted by , from cheshire on 6 Dec 2017

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Comment from Hotel Management

24 Dec 2017 by Clara K, Assistant Residence Manager

Dear Madam, thank you for sharing your experience. I'm really sorry to read that the room was not comfortable as you wanted. Please accept my sincere apologies. Kind regards

3 out of 5

hotel ok but only 1 lift

the hotel was ok, location good just 5 minutes from the old town. The room is like an apartment with a kitchen but no where to sit down and eat a meal but it is handy having a fridge. We stayed here twice in a week as a mid point stopover and in that time there was only 1 lift working and this for a hotel of 16 floors, we had to wait up to 15-20 minutes sometimes, in fact i dragged our cases up 5 floors the first night as the wait was so long and the staircases were spiral and even though the lift company were on site the last 2 days, the lift was still out of action and there were no apologies or help from any staff. The breakfast is not worth 10euros for a croissant ham and cheese. But it is central for Lille

Posted by on 8 Jun 2015

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4 out of 5

Lille visit

Lille is an interesting city with its Flemish roots and mixed Flemish and French architecture. Citidines is well placed in relation to the stations and the shopping mall but the area near the station may always attract some of the less settled part of the population of the area. The studio was comfortable although the kitchen facilities needed review to ensure that everything that was expected was present and working properly.

Posted by on 20 Jan 2015

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4 out of 5
Sijainti, siisteys ja joustavat toimintamallit, ystävällinen henkilöstö

Posted by on 8 Jul 2019

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Comment from Hotel Management

8 Jul 2019 by Clara K, Assistant Residence Manager

Dear Madam, dear Sir, Sorry not to be able to reply in your language. Thanks a lot about your nice comments! Best regards,

4 out of 5

Très bien situé

Pros: La chambre
Cons: Mettre une cafetière Nespresso à disposition.
Location: Vieux-Lille, Beffroi de Lille, Grand Place
Hôtel très agréable, facile à trouver, à proximité du Vieux-Lille.

Posted by on 15 Dec 2017

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Comment from Hotel Management

24 Dec 2017 by Clara K, Adjointe Directrice de Résidence

Bonjour, merci pour vos précieux commentaires positifs sur notre résidence et sa localisation. Nous ne disposons pas de cafetière Nespresso dans les chambres mais une machine à café professionnelle est disponible à tout moment au 1er étage. J'espère pouvoir vous accuieillir à nouveau à Lille, Cordialement,

4 out of 5
Bon hôtel bien situé, j'y retournerai si l'occasion se présente

Posted by on 26 May 2017

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Comment from Hotel Management

31 May 2017 by Clara K, Adjointe Directrice de Résidence

Bonjour, merci pour votre commentaire! Nous serons ravis de vous accueillir à nouveau à Citadines Lille. Cordialement,

4 out of 5

Prima hotel

Prima hotel ,vlakbij het centrum, eigen parking ( betalend ) en goed ontbijt een aanrader voor weekendje Lille

Posted by on 8 Dec 2014

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4 out of 5

weekend en famille

30 places de parkings payantes (13€) pour l'ensemble de l'hôtel. Pensez à réserver ! ! Idéal si vous vous déplacez en train. Logement spacieux, calme, confortable, bien équipé et bien situé. Quelques travaux dans les pièces humides seraient bienvenus avant que cela ne se détériore davantage.

Posted by on 1 Jan 2014

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5 out of 5

excellent rapport qualité prix emplacement

situé près des deux gares SNCF de Lille, emplacement parfait pour cet hôtel. très bon accueil et personnel très aimable et prêt à tout pour rendre service.

Posted by on 3 Sep 2013

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2 out of 5

hôtel vetuste

cet hôtel qui a certainement été très bien lors de sa construction est maintenant vétuste et a mal vieilli. J'ai signalé que le chauffage ne fonctionnait pas en début de séjour et quand je suis parti il ne fonctionnait toujours pas. J'ai donc eu très froid la nuit. D'autre part, je trouve que le prix de location n'est pas justifié compte tenu des prestations. Pas de service durant les 4 jours, nous avons dû faire nos lits et le ménage était un peu "douteux".

Posted by on 1 Jan 2013

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Property Features

Public spaces have free WiFi and wired Internet. Business amenities include a business centre and meeting rooms. The family-friendly Citadines City Centre Lille also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. For a fee, parking is available. This 3-star Lille aparthotel is smoke free.

  • 1 building
  • 101 guestrooms or units
  • 9 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Lille Europe Station (1.5 km / 0.9 mi)
  • Metro station: Lille Flandres Metro Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Citadines City Centre Lille offers 101 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Lille aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Microwave
  • Stovetop
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Combined shower/bath
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.

Pet Policy

  • Pets: EUR 8 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher and a security system

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 5.50 for children aged 7 to 12
  • Covered self-parking fee: EUR 17 per night
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 35 per day; may vary based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citadines City Centre Lille
  • Citadines House Lille City Centre
  • Citadines Lille City Centre
  • Citadines Hotel Lille
  • Citadines Lille Centre Hotel Lille
  • Citadines City Centre Lille House
  • Citadines City Lille Lille
  • Citadines City Centre Lille Lille
  • Citadines City Centre Lille Aparthotel
  • Citadines City Centre Lille Aparthotel Lille

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.