16 Mar 2019 by Antoine
Bonjour, Nous vous remercions pour vos impressions suite à votre séjour dans notre Domaine. Ils sont importants car il nous permettent de nous remettre en questions, et de corriger certaines choses que seuls nos clients peuvent se rendre compte. Pour répondre plus précisément à vos remarques, nous allons étudier la possibilité de mettre une porte battante pour les WC. L'odeur ressentie (au rez-de-chaussée uniquement) provient des produits de nettoyages que nous mettons tous les jours. Nous avons sensibilisé notre équipe sur l'accueil le matin, et l'accompagnement des clients au petit-déjeuner. Concernant le bruit et les vibrations pendant la nuit, nous ne savons pas de quoi cela peut venir. Nous faisons des tests afin de trouver l'origine (chaudière, VMC ou frigidaire) Dans tous les cas nous sommes désolé des désagréments que vous avez vécu durant votre séjour, et vous remercie encore de nous les avoir signalés. Au plaisir de vous revoir au Domaine, afin que vous puissiez voir l'amélioration effectuée. Cordialement. Antoine
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. Le Domaine des Cigognes also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free. This 3-star Ennevelin hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Internet access - wireless
Free long-term parking , Free self parking , RV, bus, truck parking
Le Domaine des Cigognes offers 15 accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. This Ennevelin hotel provides complimentary wireless Internet access.
For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Restaurant Les Cigognes – Overlooking the garden, this brasserie specialises in French cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
There is no front desk at this property. Guests will receive an email 24 hours before arrival with check-in instructions. The host will greet guests on arrival.
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express and Eurocard. Cash is not accepted.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.