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Double Room, 1 Double Bed (Medium Mama)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds (Medium Mama)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, 1 Queen Bed (Large Mama)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, 1 Double Bed (Small Mama)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mama Shelter Lille. During your stay, you'll be connected to a shopping centre and just a quick walk from Henri Matisse Park. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 3-minute walk from Euralille and 6 minutes on foot from Opera House
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Mama Shelter Lille ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mama Shelter Lille

Couples (1)
5 out of 5
Hôtel très bien situé dans le centre ville de Lille. Chambre propres et personnel agréable et aimable.

Posted by , from Paris on 23 Aug 2020

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Comment from Hotel Management

23 Aug 2020 by Maxime

Hello Kelvin, À la suite de votre séjour au Mama Lille, vous avez pris soin de nous témoigner votre satisfaction. La Mama vous remercie pour votre soutien ! Nous espérons vivement vous revoir bientôt parmi nous. Belle journée à vous 😊

5 out of 5
Tout était parfait, le Mama une valeur sure ! Chambre spacieuse et clean. Personnel super sympa et une belle équipe au restaurant.

Posted by on 24 Dec 2019

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Comment from Hotel Management

24 Dec 2019 by Maxime

Hello, À la suite de votre séjour au Mama Lille, vous avez pris soin de nous témoigner votre satisfaction. La Mama vous remercie pour votre soutien ! Nous espérons vivement vous revoir bientôt parmi nous. Belle journée à vous 😊

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include 5 meeting rooms and coworking spaces. Public spaces have free WiFi. A nightclub, a rooftop terrace, and multilingual staff are also featured at Mama Shelter Lille. For a fee, parking is available. This 3-star Lille hotel is smoke free.

  • 112 guestrooms or units
  • Nightclub
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator (on request)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Lille (XFA-Lille Flandres Train Station) (0.6 km / 0.3 mi)
  • Metro station: Lille Flandres Metro Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mama Shelter Lille offers 112 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. 43-inch LCD televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries. This Lille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Fridges, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • LCD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Luxury bedding
  • Shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

On-site venue – bar.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per day.

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Caters to LGBTQ guests
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10 for children
  • Self-parking fee: EUR 21 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mama Shelter Lille Opening July 2019 Hotel
  • Mama Shelter Opening July 2019 Hotel
  • Mama Shelter Lille Opening July 2019
  • Mama Shelter Opening July 2019
  • Mama Shelter Lille Opening August 2019 Hotel
  • Mama Shelter Opening August 2019 Hotel
  • Mama Shelter Lille Opening August 2019
  • Mama Shelter Opening August 2019
  • Lille Mama Shelter Lille (Opening August 2019) Hotel
  • Hotel Mama Shelter Lille (Opening August 2019)
  • Mama Shelter Lille (Opening August 2019) Lille
  • Mama Shelter Lille (Opening July 2019)
  • Mama Shelter Lille Opening August 2019 Hotel
  • Mama Shelter Opening August 2019 Hotel
  • Mama Shelter Lille Opening August 2019
  • Mama Shelter Opening August 2019
  • Hotel Mama Shelter Lille (Opening August 2019) Lille
  • Lille Mama Shelter Lille (Opening August 2019) Hotel
  • Hotel Mama Shelter Lille (Opening August 2019)
  • Mama Shelter Lille (Opening August 2019) Lille
  • Mama Shelter Lille (Opening July 2019)
  • Mama Shelter Opening August 2019
  • Mama Shelter Lille Opening August 2019 Hotel
  • Mama Shelter Opening August 2019 Hotel
  • Mama Shelter Lille Opening August 2019
  • Hotel Mama Shelter Lille (Opening August 2019) Lille
  • Lille Mama Shelter Lille (Opening August 2019) Hotel
  • Hotel Mama Shelter Lille (Opening August 2019)
  • Mama Shelter Lille (Opening August 2019) Lille
  • Mama Shelter Lille (Opening July 2019)
  • Mama Shelter Opening August 2019
  • Mama Shelter Lille Opening August 2019 Hotel
  • Mama Shelter Opening August 2019 Hotel
  • Mama Shelter Lille Opening August 2019
  • Hotel Mama Shelter Lille (Opening August 2019) Lille
  • Lille Mama Shelter Lille (Opening August 2019) Hotel
  • Hotel Mama Shelter Lille (Opening August 2019)
  • Mama Shelter Lille (Opening August 2019) Lille
  • Mama Shelter Lille (Opening July 2019)

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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