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1 Sep 2019 by Joana Ribeiro | Guest Experience Ambassador
Dear valued guest, Thank you for choosing Altis Grand Hotel and for taking the time to write a review. We are delighted to know that you had a good impression regarding the service and overall experience. It is always very rewarding to receive this kind of feedback! Thank you very much for your recommendation! We will be very happy to welcome you back to the Altis Grand Hotel. Best regards, Joana Ribeiro | Guest Experience Ambassador
13 Mar 2018 by Joana Ribeiro | Guest Experience Ambassador
Dear valued guest, Thank you for choosing Altis Grand Hotel and for taking the time to write about your hotel experience. We are glad to know that you had a comfortable stay. It is evry good to see your compliments concerning the Spa as well as the roof terrace bar. Thank you very much for your recommendation! We will be very happy to have the opportunity to receive you once again at Altis Grand Hotel. Best regards,
6 Aug 2024 by Carolina Menezes | Guest Experience Ambassador
Dear Guest,Thank you for your review on Expeda and for choosing the Altis Grand Hotel for your stay in Lisbon!We are pleased to hear that you enjoyed your stay with us.We look forward to your next visit!Best regards,
26 Jul 2024 by Carolina Menezes | Guest Experience Ambassador
Dear Guest, Thank you for your visit and your preference for the Altis Grand Hotel,We are very happy to hear you enjoyed our friendly staff and priviledge location We would love to welcome you back again, Kind regards,
8 Jan 2024 by Beatriz Antunes | Guest Experience Ambassador
Dear guests, it is a pleasure to receive positive feedback about our welcoming staff and spacious rooms. We are happy to hear that our convenient location allows easy access to the city center on foot or by metro. We thank you for your kindness and hope to welcome you again soon.
4 Sep 2023 by Artur Conceição | Guest Experience Ambassador
Dear Guest,Thank you for your good review on Ebookers.com, and for having chosen Altis Grand Hotel during your stay in Lisbon, Portugal!We are pleased to know that you enjoyed your stay with us!We are waiting for your next visit.Yours sincerely,Artur Conceição Guest Experience Ambassador
31 May 2023 by Sofia Carmo | Guest Experience Ambassador
Dear Mrs. Satu Johanna, Thank you for your preference for the Altis Grand Hotel and for taking the time to give your much appreciated feedback on your stay with us. We are very glad to know you had a pleasant stay with us and felt the genuine hospitality of our staff. It is always very rewarding to know that! We are very happy to see the quality of our breakfast recognized, as well as to know that you appreciate our privileged location. It is to this end that we strive daily to increase the level of satisfaction of our guests! We look forward to welcoming you back to the Altis Grand Hotel. Thank you very much. Kindest regards,
13 Apr 2023 by Sofia Carmo | Guest Experience Ambassador
Dear Kim,Thank you for choosing Altis Grand Hotel.We really appreciate for taking the time to evaluate your hotel experience. We are very glad to know that you had a pleasant stay with us. It is always very rewarding to know that.Thank you very much.We will be very happy to welcome you back to the Altis Grand Hotel!Best Regards,
10 Mar 2023 by Sofia Carmo | Guest Experience Ambassador
Dear M. Meinrad,Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write such a nice review about your hotel experience. Your feedback is very important! We are delighted to realize how wonderful was your stay with us. It is always very rewarding to know that!Thank you very much for your recommendation!We hope to have the pleasure of having you again with us.Best Regards,
3 Mar 2023 by Sofia Carmo | Guest Experience Ambassador
Dear Mrs. Liliana,We thank you for choosing Altis Grand Hotel ! We really appreciate for taking the time to write about your hotel experience. We are very glad to know that you appreciate our Housekeeping service and felt the genuine hospitality of our staff. It is always very rewarding to know that. We will pass on your kind comments to our Housekeeper Agostinha which we are sure she will be very grateful for.We look forward to welcome again at Altis Grand Hotel.Best Regards,
Altis Grand Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, spa services, and multilingual staff are also featured at the luxury Altis Grand Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Lisbon hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Parking (limited spaces)
Altis Grand Hotel offers 300 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Grill Dom Fernando – This fine-dining restaurant serves lunch and dinner.
Rendez Vous Bistro – This restaurant serves lunch and dinner. A children's menu is available. Open daily.
Lobby Bar – On-site bar. Open daily.
Bar S. Jorge – On-site bar. Open selected days.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Children aged under 16 years old are not allowed in the swimming pool without adult supervision.
GSpa has 4 treatment rooms. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property.
Children under 16 years old are allowed in the spa's indoor pool from 10 AM until 4 PM and must be accompanied by an adult.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
