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Casas da Baixa - Jules & Madeleine

3.0 star property
VIP Access

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Photo gallery for Casas da Baixa - Jules & Madeleine

Penthouse, 2 Bedrooms | In-room safe, soundproofing, free WiFi, bed sheets
Studio | In-room safe, soundproofing, free WiFi, bed sheets
Comfort Apartment, 1 Bedroom | Living area | 80-cm flat-screen TV with cable channels, LCD TV
Exterior
Penthouse, 2 Bedrooms | Living area | 80-cm flat-screen TV with cable channels, LCD TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
Rua São Julião, 23, Lisbon, 1100-524
  • Castle of São Jorge
    ‪6 min walk‬
  • Santa Justa Elevator
    ‪8 min walk‬
  • Rossio Square
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | In-room safe, soundproofing, free WiFi, bed sheets

Standard Apartment, 2 Bedrooms

  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Traditional Apartment, 1 Bedroom

Traditional Apartment, 1 Bedroom | In-room safe, soundproofing, free WiFi, bed sheets

Traditional Apartment, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Comfort Apartment, 1 Bedroom

Comfort Apartment, 1 Bedroom | Living area | 80-cm flat-screen TV with cable channels, LCD TV

Comfort Apartment, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | In-room safe, soundproofing, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | In-room safe, soundproofing, free WiFi, bed sheets

Studio

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms | In-room safe, soundproofing, free WiFi, bed sheets

Penthouse, 2 Bedrooms

  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Sofa Beds

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About this property

Casas da Baixa - Jules & Madeleine

Guesthouse in Lisbon, steps from Commerce Square
Along with express check-in, this smoke-free guesthouse has express check-out and free Wi-Fi in public areas. Housekeeping is available on request.
Casas da Baixa - Jules & Madeleine offers 26 air-conditioned accommodations with espresso makers and a safe. Accommodation at this 3-star guest house has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include bathrobes, bidets and hairdryers.

This Lisbon guest house provides complimentary wireless Internet access. 80-cm LCD televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Casas da Baixa - Jules & Madeleine's great location gets high marks from our customers. During your stay, you're just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • To-go breakfast served daily for a fee
  • Amenities include a lift
  • Steps from Commerce Square and 8 minutes on foot from Rossio Square
Casas da Baixa - Jules & Madeleine offers its guests express check-in, express check-out, and a lift. Public spaces have free WiFi.

This 3-star Lisbon guest house is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 8:00 AM to 11:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 8:00 AM to 11:00 AM for a fee: EUR 16.50 for adults and EUR 16.50 for children

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 80-cm LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Hob
  • Kitchenette
  • Microwave
  • Oven
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • Destination fee: EUR4 per person, per night. This fee does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 16.5 for adults and from EUR 16.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property does not have a front desk. Guests will receive an email 48 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
Property Registration Number 17320/AL, 90327/AL, 90331/AL, 90320/AL, 91092/AL, 17311/AL, 91092/AL

Property is also known as

Casas da Baixa Jules Madeleine
Casas da Baixa - Jules & Madeleine Lisbon
Casas da Baixa - Jules & Madeleine Guesthouse
Casas da Baixa - Jules & Madeleine Guesthouse Lisbon

Casas da Baixa - Jules & Madeleine Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 73 out of 113 reviews
Rating 8 - Good. 26 out of 113 reviews
Rating 6 - Okay. 9 out of 113 reviews
Rating 4 - Poor. 3 out of 113 reviews
Rating 2 - Terrible. 2 out of 113 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service
Good option not so expensive and I a good location dot be looking for luxury here
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has a good location. The apartment is spacious and clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Olaf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, but not a touristy area.
Stayed 5 nights in Dec 2024

6/10 Okay

Ayman

Travelled with family
Liked: Cleanliness

Convenient Hotel

Convenient hotel, but no reception which made it difficult
Stayed 2 nights in Dec 2024

10/10 Excellent

Zoraida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is wonderful
Stayed 5 nights in Nov 2024

10/10 Excellent

Gracielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very responsive staff via WhatsApp. Very accommodating with allowing us to drop off our luggage earlier than check in. So close to everything! Will just need a few updates to make it even better like having a place for toiletries in the shower, better and more pillows (but they gave us more when we requested), replace the bed frame as the leather was crusty and flaking off, and having coffee mugs. It’s a big enough space for the 3 of us so we were comfortable. Will definitely stay there again!
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Tinghua

Great location, very spacious for group of 3-4 people
Stayed 2 nights in Nov 2024

10/10 Excellent

Leonid, Thornhill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are recently stayed at "Casas da Baixa" in Lisbon, and it was an incredibly pleasant experience. The one-bedroom apartment was surprisingly spacious, even by North American standards, providing plenty of room to relax. The kitchenette was fully equipped, which made it easy to prepare meals, and the entire apartment was impeccably clean. The Wi-Fi was strong, and the fast internet connection was perfect for staying connected during the trip. The location is very convenient – within walking distance of Alfama, shopping at the Pingo Doce supermarket, and close to public transportation, including the #25 streetcar, nearby subway stations, and the elevator to Alfama. The staff was exceptionally helpful. All communication was handled through WhatsApp, and any issues were resolved promptly by the next business day. Overall, I had a wonderful experience and would highly recommend "Casas da Baixa - Jules & Madeleine" to anyone visiting Lisbon. It’s a great choice for comfort, convenience, and excellent service!
Stayed 6 nights in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Centrally located, but basic and a bit noisy

Jules and Madeleine took great care of us when our phone was left at the airport and we had to call from another cell number. The location was great but very noisy. No cleaning services were provided during the 4 nights we were there, but we didn't require the service. Some friendly suggestions would be to include: instructions on how to use the stove and microwave, a couple of extra kitchen towels, coffee pods, bath towels and toilet tissue. The apartment had the bare necessities but was nice. Overall, we enjoyed our stay.
Stayed 4 nights in Nov 2024

4/10 Poor

Monica, Eatonville

Travelled with family
Disliked: Property conditions & facilities
The floor in front of the bathroom was in need of repair. The security lock on main door inoperable. The mattress on sofa bed very thin and uncomfortable. No robes as advertised.

10/10 Excellent

Bob

Stayed 5 nights in Oct 2024

10/10 Excellent

Lukas

Stayed 4 nights in Oct 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with easy walking access to all. Plenty of restaurants and small grocery/convenience stores nearby. The apartment was clean and had all the amenities we needed. Nicely updated and attractive looking apartment. Once you close the window, you dont hear any noise from outside. The area is safe and the apartment building is quiet as well. We would stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sabrina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the apartment and its proximity to the city’s most popular places. It was easy to get to every place either by walking or taking public transportation. It is in a very busy neighborhood but once you close the windows you don’t hear anything anymore! I felt privileged staying so close to everything! The only small complaint I have is that there was no hook in the entire apartment to hang anything on, a coat or a towel! The apartment is very tight and it would have been nice to hang up some things instead of laying it on the valuable counter space that you have very little of.
Stayed 6 nights in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, Close to everything!
Stayed 6 nights in Oct 2024

8/10 Good

toshiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location

It is close to many good restaurants, a laundromat, and shops.
Stayed 4 nights in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

lida

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our stayed at this apartment, the location is excellent very close to all shops and restaurants, it is clean and pretty quite. We had 2 issues here, one was that the bottom of the bed was peeling the whole time making the room and our feet dirty , the second issue was that the faucet in the bathroom sink is not installed central in the sink making it impossible to wash your face, we had to wash face in the kitchen sink. Other than than it was a great place

10/10 Excellent

Jody

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very nice and airy. Check in was easy. Location was great for walking everywhere. I wouldn’t hesitate to stay there again. The only negative I could think of is if someone had to sleep on the pull out sofa, it was pretty hard.
Stayed 3 nights in Oct 2024

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment in a lovely area. Shower was jammed but I was able to fix it
Stayed 2 nights in Oct 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed review

We had trouble receiving the access codes. Once we got access to the apartment, everything was fine, except there were no cups or glasses.
Stayed 2 nights in Oct 2024

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
We booked a property with these people. A week before they notified us that there was a problem with the apartment. They gave us two options to cancel it or they had a hotel that we could select for the same cost. I did think it was great that they did not leave us high and dry at the last minute. The hotel they selected was very nice and may have cost them more then we paid. The real negative for us was that it was not in the downtown area which is always a requirement for us. it took anywhere from 18 minutes to 30 minutes to get downtown and there was no place to go out near the hotel. Often we came back to the hotel instead of staying out a bit longer because some of the group wanted to come back and it wasn't worth getting two ubers. Definitely changed the dynamic for our trip. I wish I could have posted this without having to give scores, but thought people should know that at least you won't ever be left without a place to stay at the last minute.
Stayed 6 nights in Oct 2024

10/10 Excellent

Elisabete

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The apartment was easy to access and in a perfect location. The unit was very nice and visually appealing and clean. The only negative was that the coffee machine did not work, but had it been working, they even left some pods to get us started. I’d stay there again and recommend it to friends
Stayed 3 nights in Oct 2024