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Chiado Mercy - Lisbon Best Apartments

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Chiado Mercy - Lisbon Best Apartments

Hallway
Standard Apartment, 1 Bedroom | View from room
Superior Apartment, 2 Bedrooms | Living area | Flat-screen TV
Hallway
Superior Apartment, 3 Bedrooms | Private kitchenette | Full-sized fridge, microwave, oven, stovetop

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pet-friendly
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua da Misericórdia, 116, Lisbon, 1200-273
  • Carmo Convent
    4 min walk
  • Rossio Square
    6 min walk
  • Santa Justa Elevator
    8 min walk
  • Lisbon (LIS-Humberto Delgado)
    28 min drive

Room options

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Premium bedding, in-room safe, individually furnished

Standard Apartment, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Premium bedding, in-room safe, individually furnished

Superior Apartment, 1 Bedroom

  • 95 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Premium bedding, in-room safe, individually furnished

Standard Apartment, 2 Bedrooms

  • 76 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Apartment, 3 Bedrooms

Superior Apartment, 3 Bedrooms | Premium bedding, in-room safe, individually furnished

Superior Apartment, 3 Bedrooms

  • 132 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Premium bedding, in-room safe, individually furnished

Superior Apartment, 2 Bedrooms

  • 104 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Similar properties

Room

Residentas Arco do Bandeira

Kitchen
Washer
Dryer
Free WiFi
4.9 out of 5, Exceptional, (332)
The price is €190
for 1 apartment
includes taxes & fees
12 Jan - 13 Jan
Residentas Arco do Bandeira

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Chiado Mercy - Lisbon Best Apartments

Apartments with kitchenettes, a short walk to Rossio Square
Tour/ticket assistance and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. Conveniences include a sitting area and an electric kettle, and guests will appreciate thoughtful touches, such as an espresso maker and slippers. Limited housekeeping is available.
Chiado Mercy - Lisbon Best Apartments offers 17 air-conditioned accommodations with espresso makers and a safe. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

Our customers tell us that they can't get enough of the helpful staff at Chiado Mercy - Lisbon Best Apartments. During your stay, you're just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas and a round-trip airport shuttle (surcharge). This upmarket apartment building has 17 apartments. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a balcony and a living room
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Rossio Square and Santa Justa Elevator
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Chiado Mercy - Lisbon Best Apartments offers its guests tour/ticket assistance and a lift. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Lisbon apartment is smoke free.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Baby bath
  • Free cot
  • Highchair
  • Travel cot

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Balcony

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 13 kg per pet
  • Fee: EUR 20 per accommodation per night
  • Service animals exempt from fees
  • Deposit: EUR 200 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • In-room accessibility
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 17 units
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, host will greet you

Pets

  • Pets: EUR 20 per accommodation, per night, plus a deposit of EUR 200 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 29 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Chiado Mercy - Lisbon Best Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.
Property Registration Number No Registration ID

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

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Chiado Mercy - Lisbon Best Apartments Apartment Lisbon

Chiado Mercy - Lisbon Best Apartments Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 261 out of 288 reviews" "
Rating 8 - Good. 24 out of 288 reviews" "
Rating 6 - Okay. 1 out of 288 reviews" "
Rating 4 - Poor. 1 out of 288 reviews" "
Rating 2 - Terrible. 1 out of 288 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

John

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the heart of old Lisbon. The facilities were very spacious and clean. We really enoyed our stay here and would highly recommend it.
Stayed 7 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, room comfort
Amazing apartment in centre of lisbon
Amazing apartment and Mafalda was so helpful extending our late check out and my Communication with her were always answered immediately even when our flight was delayed The room was just like home so clean and near to the centre of everything
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities
The apartment itself is excellent; clean, spacious and well equipped. The location is a perfect launching pad for exploring Lisbon.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alaa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Stayed 2 nights in Jul 2024

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2024

10/10 Excellent

youssef

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

LUCIANA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding location!!! New and very clean apartment with parking.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rupali

Travelled with group
Liked: Cleanliness, room comfort
Beautiful apartment
This is a beautiful apartment located in the center of everything. The apartment was clean, spacious and we felt very safe. Lots of restaurants and transportation easily accessible. The management office, especially Mafalda was super responsive and took care of all our needs. We were traveling to Sintra after Lisbon and needed to store our luggage for a day. She made arrangements to hold our luggage and made sure it was a stress free experience in Lisbon. Will definitely stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

tiffany

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Ann

Travelled with family
Highly recommended
Great location as a base for walking around the old parts of the city. Place to park our car made life much easier. Spacious comfortable apartment. Check in/out very easy and staff on hand to direct us how to enter parking level on arrival.
Stayed 2 nights in Jul 2024

10/10 Excellent

Armando

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I would recommend this apartment with my eyes close. Beautiful, clean and well maintained. The location could no be better. Yuran and the rest of the property personal were vey helpful and professional. Definitely I will come back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, room comfort
Perfect family getway
Ben was extremely helpful during our check-in and throughout our stay. Location is unbeatable. So perfect for families.
Stayed 4 nights in Jun 2024

10/10 Excellent

Julia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay here. The apartment exceeded our expectations. It was very clean and new. It had all the kitchen amenities to cook your own meals. The bedrooms were at the back of the apartment so despite being on a busy street it was very quiet. The apartment was large and plenty of room for the 4 of us to share. The location was central to the sights and restaurants at your door step. The metro was a 5 min walk. They were very accommodating of our baby and provided a crib and high chair for her and even gave her a toy :) The service was excellent and they were very responsive to our messages. They even gave me a birthday cake which was unexpected and so nice! I would recommend this place for anyone looking for a place to stay in Lisbon! Much better than a cramped hotel room.
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
I liked the property a lot. The location is very convenient, close to the transportation and historic sites. If you like shopping, this is the place to stay. You can choose variety of dining options: luxury and expensive, or cheap and convenient. The apartment has everything necessary to enjoy the place. The great plus is the garage. For people like us who like to drive and explore the surroundings it was big plus. Overall, I would recommend to stay in the house. Communication was great too.
Stayed 3 nights in Jun 2024

10/10 Excellent

hope

Travelled with group
Liked: Cleanliness, property conditions & facilities
Spotless, great location and had washer/dryer.
Stayed 3 nights in May 2024

10/10 Excellent

Michelagelo

Travelled with group
Liked: Amenities, property conditions & facilities
Area is walkable for individuals that do have having mobility restrictions. For those with mobility restrictions, realize that there are many large hills.
Stayed 2 nights in May 2024

10/10 Excellent

Alexandre

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

John, East Brisbane

Liked: Property conditions & facilities
Generally excellent in all aspects.
Stayed 8 nights in May 2024

10/10 Excellent

Joseph D, toronto

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was my first time renting an apartment verse hotel What an amazing experience the place was definitely a 4 star but with all the comforts of your own home. All I can say my experience here was definitely a 5 star thank you for making my birthday a special experience all the attention to detail was incredible. Thank You
Stayed 5 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

8/10 Good

Hui

Stayed 3 nights in May 2024

8/10 Good

cheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location and lovely apartment. Very nice manager However, on a bustling street above a taxi stand so noisy, esp on a weekend. Also Check-in was stressful - waited about an hour without knowing what was going on - later found out another checkin at different property occupied the manager. But because we did not have phone service nor access to the WiFi yet, and we couldn’t keep car in busy street (we needed manager to park also) we would have been stranded but for other tourists contacting the property manager.