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Dear Lisbon - Palace Chiado Suites

4.0 star property

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Photo gallery for Dear Lisbon - Palace Chiado Suites

Master Suite | City view
View from room
Lobby sitting area
Exterior
Deluxe Suite | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua Ivens, 35, Lisbon, 1200-226
  • Santa Justa Elevator
    ‪4 min walk‬
  • Carmo Convent
    ‪4 min walk‬
  • Lisbon City Hall
    ‪5 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪36 min drive‬

Room options

View all photos for Master Suite with Panoramic View

Master Suite with Panoramic View | 1 bedroom, premium bedding, minibar, in-room safe

Master Suite with Panoramic View

  • 51 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Suite, Panoramic View

Deluxe Suite, Panoramic View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, Panoramic View

  • 30 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Master Suite

Master Suite | 1 bedroom, premium bedding, minibar, in-room safe

Master Suite

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for City Room

City Room | 1 bedroom, premium bedding, minibar, in-room safe

City Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Dear Lisbon - Palace Chiado Suites

Guesthouse with free breakfast, a short walk to Rossio Square
Along with concierge services, this smoke-free guesthouse has tour/ticket assistance and a front desk safe. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include multilingual staff assistance.
Dear Lisbon - Palace Chiado Suites offers 9 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Lisbon guest house provides complimentary wireless Internet access. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Dear Lisbon - Palace Chiado Suites. During your stay, you're just a quick walk from Rossio Square. Free breakfast, free WiFi in public areas and a round-trip airport shuttle (surcharge) are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Santa Justa Elevator and 6 minutes on foot from Rossio Square
  • Airport shuttle service available for a fee
Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Dear Lisbon - Palace Chiado Suites.

This 4-star Lisbon guest house is smoke free.

Guests are served a free cooked-to-order breakfast daily from 8 AM to 10 AM.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 60 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM to 10 AM

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 22 per vehicle (one-way)
  • Nearby parking fee: EUR 60 per day (164 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Dear Lisbon - Palace Chiado Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.

Property is also known as

Dear Lisbon Palace Chiado Suites Guesthouse Lisbon
Dear Lisbon Palace Chiado Suites Guesthouse
Dear Lisbon Palace Chiado Suites Lisbon
Dear Lisbon Palace Chiado Suites
Dear Lisbon Palace
ar Lisbon Chiado Suites house
Dear Lisbon Chiado Suites
Dear Lisbon - Palace Chiado Suites Lisbon
Dear Lisbon - Palace Chiado Suites Guesthouse
Dear Lisbon - Palace Chiado Suites Guesthouse Lisbon

Dear Lisbon - Palace Chiado Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 174 out of 220 reviews
Rating 8 - Good. 35 out of 220 reviews
Rating 6 - Okay. 4 out of 220 reviews
Rating 4 - Poor. 7 out of 220 reviews
Rating 2 - Terrible. 0 out of 220 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the Chiado neighborhood. The hotel is an old palace so the rooms are the perfect mixture of historic charm with modern amenities. The hotel staff was super helpful and welcoming, they even booked our restaurant reservations each night! You also can’t beat the breakfast and the VIEW!
Stayed 3 nights in Nov 2024

10/10 Excellent

timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, historic building. Beautiful room, great breakfast and personalized service. Best place we have ever stayed in Lisbon.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Huge room. Comfortable bed and pillow. Professional staff. Excellent breakfast delivered to your room in time every morning.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and the daily in suite breakfast was amazing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony J

Liked: Cleanliness, staff & service, property conditions & facilities
Goregous old building with an interesting history. The room was enormous even by American standards. Breakfast is prepared fresh and delivered to your room daily. Special thanks to Maria at reception who was beyond kind, informative, and attentive. Her level of service really elevated the stay from great to fantastic.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied with Palace Chiado. Only complaint is street noise (e.g., garbage collection) very late in the night.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jophy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful property,very close to many attractions!!!
Stayed 8 nights in Aug 2024

10/10 Excellent

Laurie

Stayed 3 nights in Jul 2024

10/10 Excellent

Kyle

Stayed 3 nights in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Huge comfortable room. Beware that there is no elevator
Stayed 3 nights in Jul 2024

10/10 Excellent

Sean, White Plains

Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous boutique hotel in a lovely central part of Lisbon close to everything. Staff welcoming and helpful, superb breakfast, comfortable beds, huge bedroom and bathroom. Lovely decor, it feels like you’re staying somewhere far more expensive and palacial. The only negatives are noise. We were on the street side of the hotel and it was very noisy late into the night, first revellers then bin collections. By night 2 we had resorted to ear plugs to be able to sleep. The water system also creates quite a lot of noise whenever water is run or a toilet flushed. We loved our stay here but, if noise is a concern, it might not be the perfect choice for everyone.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
July 2024 review
Unique hotel. Beautiful rooms. Breakfast brought to each room. Staff very helpful and understanding of tired travelers. Guests must be able to climb stairs.
Stayed 2 nights in Jul 2024

10/10 Excellent

Erica

Stayed 2 nights in Jul 2024

10/10 Excellent

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a converted 1846 residence. It still contains many fine details of the era like fine plaster ceilings, yet still feels comfortably modern. The staff is very attentive to guest needs. The breakfast is most outstanding. The location is very convenient to the areas where we needed to go. I highly recommend it.
Stayed 3 nights in Jun 2024

10/10 Excellent

Stephane Bernard Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and offers large rooms. The staff is very friendly
Stayed 3 nights in Jun 2024

8/10 Good

Annette, lisarow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Large tasty breakfast. Friendly reception staff who assisted my husband and I by taking our luggage up to our room and suggesting lovely restaurants to eat at.
Stayed 4 nights in Apr 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building with magnificent rooms and views. No lift and stairs are quite steep to manage. Breakfast served in room. Mix of food would not suit everyone. Overall a lovely experience though.
Stayed 6 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely trip
Really lovely place - the only negative would be the noise from the street which was pretty loud (we had suite 3) but the staff were lovely and the room was very comfortable and HUGE! Nice central location perfect for exploring Lisbon.
Stayed 4 nights in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great character, excellent staff
The property is beautiful, but not easily accessible, with steep stairs to access the rooms. The rooms themselves are beautiful, well decorated, comfortable and roomy with excellent facilities. The property is located in a busy area and does not have double glazing so, if your room is on the front, as ours was wear ear plugs - they are provided. There is a North African influence here, and that shows in the breakfast, which is served in your room each day. The best thing of all are the staff, who are incredibly friendly and helpful.
En suite room 4
Corridor
Stayed 4 nights in May 2024

10/10 Excellent

Damien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with a fantastic view over the Baixa and the loudest thing was the birds in the trees. 3 minutes walk to Metro and lots of dining choses just down the street. Highly recommend.
Stayed 4 nights in May 2024

10/10 Excellent

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and customer service was outstanding!
Stayed 3 nights in Apr 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Mallory, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Gene

Liked: Staff & service
Little bit dated and noisy at night but staff and service were excellent! Location is the best.
Stayed 3 nights in Mar 2024