EPIC SANA Lisboa Hotel

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for EPIC SANA Lisboa Hotel

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Lobby
Poolside bar
Deluxe Suite | Premium bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym
  • Air conditioning
    Air conditioning

Explore the area

Map
Av. Engenheiro Duarte Pacheco 15, Lisbon, 1070-100
  • Amoreiras Shopping Center
    3 min walk
  • Eduardo VII Park
    7 min walk
  • Marquis of Pombal Square
    9 min walk
  • Lisbon (LIS-Humberto Delgado)
    19 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Double Room (with Extra Bed)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

Premium Double Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Double Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Twin Room (Deluxe)

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Suite

  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

EPIC SANA Lisboa Hotel

Luxury hotel connected to a shopping centre in Lisbon City Center with a full-service spa
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar.
EPIC SANA Lisboa Hotel offers 311 air-conditioned accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at EPIC SANA Lisboa Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Marquis of Pombal Square. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy international cuisine while dining at Flor-de-Lis
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to facials, deep-tissue massages or aromatherapy at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Avenida da Liberdade and Marquis of Pombal Square
  • Airport shuttle service available for a fee
EPIC SANA Lisboa Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 14 meeting rooms, and coworking spaces are available. Event space at this hotel measures 18934 square feet (1759 square metres) and includes a conference centre. A seasonal outdoor pool, a 24-hour fitness centre, and a library are also featured at the luxury EPIC SANA Lisboa Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Lisbon hotel is smoke free.

Flor-de-Lis – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.
Scale Bar – This bar only serves light fare. Open daily.
Upscale Bar – This poolside bar only serves light fare. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Parking on site (EUR 25 per day)
  • Secured, covered valet parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Flor-de-Lis
  • Scale Bar
  • Upscale Bar

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (18,934 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2013
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

EPIC SANA
EPIC SANA Hotel Lisboa
EPIC SANA Lisboa
EPIC SANA Lisboa Hotel
EPIC SANA Lisboa Hotel Lisbon
EPIC SANA Lisboa Lisbon
Hotel EPIC SANA
Hotel EPIC SANA Lisboa
SANA EPIC Hotel
SANA EPIC Lisboa
EPIC SANA Lisboa Hotel Hotel
EPIC SANA Lisboa Hotel Lisbon
EPIC SANA Lisboa Hotel Hotel Lisbon

EPIC SANA Lisboa Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 835 out of 1003 reviews" "
Rating 8 - Good. 131 out of 1003 reviews" "
Rating 6 - Okay. 21 out of 1003 reviews" "
Rating 4 - Poor. 11 out of 1003 reviews" "
Rating 2 - Terrible. 5 out of 1003 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
After I informed them I would not be arriving for my first stay, the staff at Epic SANA never informed me that I would need to contact Expedia to inform them of this. Then, while on-site, the concierge advised me of this but did tell me that if Expedia contacted the hotel, they could adjust it and remove it the first night. Once Expedia contacted them, they told them that nothing could be done. I feel that the communication was extremely poor, and I also got no help from Expedia.
Stayed 6 nights in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Amenities
Very nice spa and sauna. Good size rooms and bathrooms very spacious and clean. Had very nice jazz singer and piano on Friday. I would highly recommend this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Peyman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing: Rita and Jeferson.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rowan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a wonderful stay. The staff are so kind and accommodating. They go out of their way to make you as comfortable as possible. We really felt relaxed here. The breakfast is excellent and the pool is stunning. The rooms are quiet, modern and comfortable. We will be back!
Stayed 1 night in Aug 2024

8/10 Good

Menchie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to celebrate our one year anniversary. We started at Lisboa. As we walked in we were instantly greeted by the staff. Our check in was quick. I was surprised at how cozy and clean it was we got to our room. The breakfast was amazing!! I have to give a special shout out to employee Heredia. She worked the bar. She was very attentive and very helpful with everything. I definitely recommend staying at Epic Sana Lisboa and ask to meet Heredia!!!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this was our first stay at Epic Sana Lisboa. Everything about this place was fantastic. Would absolutely stay here again - the room was wonderful, the service was fantastic. It's in a very easy location and is walkable to so many places. This is one of the only places in Lisbon with a rooftop pool, but they definitely do not have enough space for all of the hotel guests - especially when there are families with children. too many kids at the pool, in general.
Stayed 4 nights in Aug 2024

10/10 Excellent

Demis

Liked: Cleanliness
Muy agradable y nuen servicio
Stayed 3 nights in Aug 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous stay at Epic Sana. Everything was perfect from the room, amazing breakfast and really friendly staff the rooftop pool was great after a long day exploring Lisbon. Only slight negative was not always being able to secure a sunbed by the pool but not sure there was anywhere else to add capacity. We would definitely recommend and stay again if we return to Lisbon.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay at the hotel! The room was clean. The bed was very comfortable. There was unlimited water offered. The shower was the best!
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5+ star hotel, highly recommend!
Absolutely beautiful hotel in Lisbon’s business center. It’s a great area and quiet since it’s not in the touristy, congested area of Lisbon but within short walking distance Avenue de Liberace. The staff are all friendly and and amazing. They were always happy to answer any questions I have or requests. There are a lot of dining options within a block or 2 of the hotel and Amoreiras shopping center is pretty much next door. The hotel does have several excellent dining options and served food around the clock. From the moment I arrived at the hotel to when I checked out, my experience was above and beyond my expectations. I will definitely stay here again when I return to Lisboa.
Stayed 4 nights in Aug 2024

10/10 Excellent

Stefan

Stayed 7 nights in Aug 2024

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Wonderful 3 nights at this Epic hotel. ⁰Everything about the hotel is 5 star. Rooms and facilities within the room are well designed. Lots of storage room for clothes. Shower was divine. Breakfast provided so much choice ...It was set out beautifully from chia coconut pudding to tofu with vegetables, lactose free yoghurt, cheeses , cold meats, breads ,pastries...amazing selections of fresh fruits...the presentation of the food was a culinary delight. Spa was very relaxing..pool was wonderful temperature and everything of high standard. Gym was more than adequate and was used by many guests( testament to it having decent equipment). Big enough to have a stretch area / weights/ barbell / treadmills etc. Clean and tidy. Outdoor pool was busy but it would be at peak times ..and weather was so hot! Poolside selection of food and drinks was very good ... Outside terrace ...wonderful. Lounge area ...wonderful. Presentation of bar snacks...coffee with its little accompaniments was why this hotel can say it is 5 star.. Will definitely be staying in this group of hotels on my next trip to Portugal...was very sad to leave as 3 nights was NOT enough. Obrigado
Stayed 3 nights in Aug 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with superb facilities, especially the rooftop pool. Breakfasts were really good with really polite staff there and also very nice staff by the rooftop pool too. I would however say that the charge for overnight parking is extortionate which is a shame and lead us to try to find alternative parking in nearby places in residential areas which left us feeling a tad unsafe at 5 a.m when we needed to get back to the airport.
Stayed 3 nights in Jul 2024

6/10 Okay

Juan

Liked: Staff & service, amenities
Its far from any touristic areas. Gotta take the car anywhere you want to go. They use a strong essence in the hallways unbearable. The staff was nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, staff are wonderful. Gym is fantastic and the pool beautiful
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

sun ae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay! But no views
Stayed 4 nights in Aug 2024

10/10 Excellent

edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bathrooms
Stayed 3 nights in Aug 2024

10/10 Excellent

Yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice and accommodating
Stayed 4 nights in Aug 2024

10/10 Excellent

Otany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel, I wish I had more time to spend. The rooftop pool was amazing specially the views. The rooms were very nice good size and comfortable beds. The breakfast was excellent one of the best I had.
Stayed 1 night in Aug 2024

8/10 Good

Neline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean, house keeping service was lacking, maybe short staff when we stayed. But overall great hotel would stay again.
Stayed 3 nights in Jul 2024